Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

322 Reviews

98% Would Recommend
Latest Review 11 days ago

Reviews


EC
Edward C.
Dracut, MA
Ford Escape
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2018 Category: Service
Edward said the employees never called him once his service was completed.
This review was collected via phone interview by Customer Research Inc.

JM
Jo-Ellen M.
Chelmsford, MA
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018
Great Service
Service is great. Paul, Derek and staff are the best !

JA
Jim A.
Lowell, MA
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Jim said Paul was very friendly.
This review was collected via phone interview by Customer Research Inc.

AV
Anthony V.
Manchester, MA
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Anthony said the facility does a really good job and he appreciates their customer service.
This review was collected via phone interview by Customer Research Inc.

SS
Sean S.
Massachusetts
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Sean said they are great people and do a good job. It is always a pleasure working with Paul and his staff.
This review was collected via phone interview by Customer Research Inc.

CS
Christine S.
Hollis, NH
BMW X3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Christine said she was very happy with the work that was done. When she was looking to purchase a vehicle for her daughter she had a budget. She explained that to the mechanic and he found her the perfect vehicle for her which she really appreciated. She really likes the fact that he stands behind all of his work and she will continue to recommend them and bring her vehicle back.
This review was collected via phone interview by Customer Research Inc.

FM
Frederick M.
Randolph, MA
Chevrolet Colorado
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Frederick said they got it done when they said it would be. He does not have any problems with them.
This review was collected via phone interview by Customer Research Inc.

SM
Stephen M.
Littleton, MA
Ford Police Interceptor
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Stephen said the staff did a great job at a great price.
This review was collected via phone interview by Customer Research Inc.

JB
Joan B.
Chelmsford, MA
INFINITI G37 Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018
Very professional and friendly.
Always great customer service. Very professional, friendly and efficient.

JP
Jennifer P.
Lowell, MA
Honda Civic Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Spoke with William. He said he was told to wait in the waiting area, but when the vehicle was done no one told him. Everything else was okay.
This review was collected via phone interview by Customer Research Inc.

PC
Paul C.
Lowell, MA
Buick LeSabre
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
Good service
Very good

YS
Yvecole S.
Lowell, MA
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Yvecole said the staff were very good and she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DP
David P.
Lowell, MA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
David said the staff was very friendly and he was able to get his vehicle in and get it fixed the same day for a good price.
This review was collected via phone interview by Customer Research Inc.

ML
Michael L.
Lowell, MA
Chevrolet Silverado 1500
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/06/2018 Category: Service
Michael said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

BR
Brian R.
Lowell, MA
Toyota Matrix
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018
Minor Repair
For the second time LAT has made a minor repair for free. LAT ROCKS!

DA
Diane A.
Methuen, MA
Subaru Forester
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018
Explain the work and give close estimates of costs
It would be helpful if the type and amount of oil was included in the CarFax information.

BS
Bill S.
Tewksbury, MA
Nissan Xterra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018 Category: Service
Bill said the employees treated him very well.
This review was collected via phone interview by Customer Research Inc.

AT
Aretola T.
Pelham, NH
Acura RDX
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/02/2018 Category: Service
Spoke with Adeole. He said overall, the staff have been pretty nice and good. However, there have been difficulties with the warranty.
This review was collected via phone interview by Customer Research Inc.

BM
Bob M.
Lowell, MA
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018
Vehicle purchase
Bought a car, got a sticker and good to in a couple hours. Fast and efficient!

WD
Walt D.
Chelmsford, MA
Honda Civic Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018
All good!
You've been taking good care of my cars for quite a long time and will continue to do so as far as I'm concerned. I like the fact that you'll point out potential issues before they can become a problem.