Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

384 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


KM
Ketsy M.
Lowell, MA
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Completely satisfied
I always get my car done here I love this place

ML
Michael L.
Chelmsford, MA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
Very professional and quality work.
Thank you to all the mechanics, my truck was fix right and quickly. They even gave me a ride home after I dropped it off. Again thank you.

DS
Deborah S.
Littleton, MA
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
Great Service
They do their best to keep the cost down, they explain what was involved and they call before they start the repairs. Dereck is so hopefully and deserves 10 stars!

PZ
Phillip Z.
Lowell, MA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Spoke with Jeanne. She said the employees provided fantastic customer service. They provided the best service. They were polite. They treated her with respect.
This review was collected via phone interview by Customer Research Inc.

SE
Sheila E.
Malden, MA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
Honest, professional & get the job done right.
Tire pressure light came on. Went to Sullivan Tire and was told I needed 3 Tire Pressure Monitor Sensors which made no sense that 3 would need to be replaced at same time. Went to Lowell Transmission and checked sensors and 1 needed to be replaced. Very honest at Lowell transmission.

RC
Rick C.
Billerica, MA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Service is great
Always do a great job.

JG
Joyce G.
Salem, NH
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Great Place!
As always these guys are great! Work is done quickly and they are so accomodating..glad to do business with them for personal and business needs

Verified Customer
Nashua, NH
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Great Experience at LAT
Paul and his team worked very hard to help me out.
My car needed some work done that could have taken weeks but it only took a few days at the shop here.
Before anything was fixed, the shop reached out to get my authorization to go ahead with the fix.
This included a price each time which was very reasonable.
I want to thank Paul and his staff for all the continued help at LAT.

SB
Steven B.
Lowell, MA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/08/2018 Category: Service
Steven said that the facility sold him a vehicle and he had to bring it back in because it had more than one problem.
This review was collected via phone interview by Customer Research Inc.

TW
Theresa W.
Lowell, MA
Honda Fit
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2018 Category: Service
Theresa said they have serviced her vehicle for a long time. She trusts them with her vehicle.
This review was collected via phone interview by Customer Research Inc.

JJ
Jason J.
Lowell, MA
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Jason said the business was good and Paul and Derrick, employee's at the business, were very professional.
This review was collected via phone interview by Customer Research Inc.

BC
Benjamin C.
Lowell, MA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Benjamin said he had an issue and they were able to fix it and crank it out in an hour. They also provided additional services. He also said everyone was very nice.
This review was collected via phone interview by Customer Research Inc.

AP
Anthony P.
Lowell, MA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Anthony said the service was great, as always, and that his son uses them, as well. He highly recommends the business.
This review was collected via phone interview by Customer Research Inc.

DS
Derek S.
Chelmsford, MA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Derek said the business has good customer service. He went to them because of their reputation and is happy he did.
This review was collected via phone interview by Customer Research Inc.

JW
Jim W.
Billerica, MA
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Jim said they always give good service. They are doing a great job , and will always have his business, as long as they continue.
This review was collected via phone interview by Customer Research Inc.

JM
Jose M.
Lowell, MA
Chrysler 300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/11/2018 Category: Service
Jose said the service was pretty good. He would have liked to have know some information ahead of time.
This review was collected via phone interview by Customer Research Inc.

DT
Debbie and Mark T.
Lowell, MA
Honda Civic Si
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/10/2018
Lowell Automatic Transmission
Get things done reliably.

AD
Ann D.
Lowell, MA
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/08/2018 Category: Service
Spoke with Bryan. He said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

MG
Marcy G.
Lowell, MA
Subaru Impreza Sedan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2018
Quick service!
I pulled in on my way to work to get my car inspected. They took my car in and had me wait in their waiting area. The service was good and timely. The only thing I didn’t get was the printout that my car actually passed the inspection but I got my new sticker.

JB
Joe B.
Lowell, MA
Suzuki SX4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Joe said that the experience was a good one. He had no problems with them at all.
This review was collected via phone interview by Customer Research Inc.