Reviews
EC
Edward C.
Dracut, MA
Ford Escape
Verified
Edward said the employees never called him once his service was completed.
Recommended
This review was collected via phone interview by Customer Research Inc.
JM
Jo-Ellen M.
Chelmsford, MA
BMW 3 Series
Verified
Great Service
Service is great. Paul, Derek and staff are the best !
Recommended
JA
Jim A.
Lowell, MA
Ford F-150
Verified
Jim said Paul was very friendly.
Recommended
This review was collected via phone interview by Customer Research Inc.
AV
Anthony V.
Manchester, MA
Chevrolet Malibu
Verified
Anthony said the facility does a really good job and he appreciates their customer service.
Recommended
This review was collected via phone interview by Customer Research Inc.
SS
Sean S.
Massachusetts
Ford Taurus
Verified
Sean said they are great people and do a good job. It is always a pleasure working with Paul and his staff.
Recommended
This review was collected via phone interview by Customer Research Inc.
CS
Christine S.
Hollis, NH
BMW X3
Verified
Christine said she was very happy with the work that was done. When she was looking to purchase a vehicle for her daughter she had a budget. She explained that to the mechanic and he found her the perfect vehicle for her which she really appreciated. She really likes the fact that he stands behind all of his work and she will continue to recommend them and bring her vehicle back.
Recommended
This review was collected via phone interview by Customer Research Inc.
FM
Frederick M.
Randolph, MA
Chevrolet Colorado
Verified
Frederick said they got it done when they said it would be. He does not have any problems with them.
Recommended
This review was collected via phone interview by Customer Research Inc.
SM
Stephen M.
Littleton, MA
Ford Police Interceptor
Verified
Stephen said the staff did a great job at a great price.
Recommended
This review was collected via phone interview by Customer Research Inc.
JB
Joan B.
Chelmsford, MA
INFINITI G37 Coupe
Verified
Very professional and friendly.
Always great customer service. Very professional, friendly and efficient.
Recommended
JP
Jennifer P.
Lowell, MA
Honda Civic Cpe
Verified
Spoke with William. He said he was told to wait in the waiting area, but when the vehicle was done no one told him. Everything else was okay.
Recommended
This review was collected via phone interview by Customer Research Inc.
PC
Paul C.
Lowell, MA
Buick LeSabre
Verified
Good service
Very good
Recommended
YS
Yvecole S.
Lowell, MA
Toyota Corolla
Verified
Yvecole said the staff were very good and she would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
DP
David P.
Lowell, MA
Toyota Camry
Verified
David said the staff was very friendly and he was able to get his vehicle in and get it fixed the same day for a good price.
Recommended
This review was collected via phone interview by Customer Research Inc.
ML
Michael L.
Lowell, MA
Chevrolet Silverado 1500
Verified
Michael said he would recommend the business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
BR
Brian R.
Lowell, MA
Toyota Matrix
Verified
Minor Repair
For the second time LAT has made a minor repair for free. LAT ROCKS!
Recommended
DA
Diane A.
Methuen, MA
Subaru Forester
Verified
Explain the work and give close estimates of costs
It would be helpful if the type and amount of oil was included in the CarFax information.
Recommended
BS
Bill S.
Tewksbury, MA
Nissan Xterra
Verified
Bill said the employees treated him very well.
Recommended
This review was collected via phone interview by Customer Research Inc.
AT
Aretola T.
Pelham, NH
Acura RDX
Verified
Spoke with Adeole. He said overall, the staff have been pretty nice and good. However, there have been difficulties with the warranty.
Recommended
This review was collected via phone interview by Customer Research Inc.
BM
Bob M.
Lowell, MA
Subaru Outback
Verified
Vehicle purchase
Bought a car, got a sticker and good to in a couple hours. Fast and efficient!
Recommended
WD
Walt D.
Chelmsford, MA
Honda Civic Sdn
Verified
All good!
You've been taking good care of my cars for quite a long time and will continue to do so as far as I'm concerned. I like the fact that you'll point out potential issues before they can become a problem.
Recommended