Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

719 Reviews

ReScore Reviews™ (31)

ReScore
Overall Rating 4.3870955/5Overall Rating 4.3870955/5Overall Rating 4.3870955/5Overall Rating 4.3870955/5rating 4.3870955
Original
Overall Rating 2.41935/5Overall Rating 2.41935/5rating 2.41935rating 2.41935rating 2.41935
92% Would Recommend
98% Business Response
Latest Review 2 days ago

Reviews


RS
Randy S.
Davenport, IA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2016 Category: Service
Friendly and Professional
Friendliness of the service department. They always point out additional service I should get, when needed, but are never pushy about it.
Timothy H. from Lujack Hyundai responded on 07/20/2016

THANK YOU FOR THE 5 STAR REVIEW AND FEEDBACK. YOUR BUSINESS IS APPRECIATED.


TIM HARDER
SERVICE MANAGER LUJACK HYUNDAI
563-445-4983


Verified Customer
Le Claire, IA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2016 Category: Service
Oil change
Great job
Timothy H. from Lujack Hyundai responded on 07/18/2016

THANK YOU FOR THE 5 STAR REVIEW. APPRECIATE THE FEEDBACK AND YOUR BUSINESS.


TIM HARDER
SERVICE MANAGER LUJACK HYUNDAI
563-445-4983


CP
Candis P.
Sterling, IL
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2016 Category: Service
Prompt and good service
They worked with me to solve the issues and offered assistance as needed
Timothy H. from Lujack Hyundai responded on 07/12/2016

THANKS FOR THE 5 STAR REVIEW. WE APPRECIATE THE FEEDBACK.


TIM HARDER
SERVICE MANAGER LUJACK HYUNDAI
563-445-4983


MB
Melinda B.
Rock Island, IL
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2016 Category: Service
Close to work
Great customer service!!
Timothy H. from Lujack Hyundai responded on 07/11/2016

THANK YOU FOR THE 5 STAR REVIEW. WE APPRECIATE YOUR BUSINESS.


TIM HARDER
SERVICE MANAGER LUJACK HYUNDAI
563-445-4983


CM
Caron M.
Davenport, IA
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2016 Category: Service
Friendly, guick, no pressure.
I am always greeted with a smile, taken care of, offered recommended service and sent on my way with a thank you. What more could you ask for?
Timothy H. from Lujack Hyundai responded on 07/09/2016

THANK YOU VERY MUCH FOR THE 5 STAR REVIEW. YOUR BUSINESS IS APPRECIATED.



TIM HARDER
SERVICE MANAGER LUJACK HYUNDAI
563-445-4983


JJ
James J.
Blue Grass, IA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2016 Category: Service
Friendly staff and Curtis.
Yes.
Timothy H. from Lujack Hyundai responded on 07/09/2016

THANK YOU FOR THE 5 STAR REVIEW. ALWAYS A PLEASURE SEEING YOU.



TIM HARDER
SERVICE MANAGER LUJACK HYUNDAI
563-445-4983


EF
Elaine F.
Blue Grass, IA
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2016 Category: Service
They want to make your visit a good one
My appointment was backed up and I needed to leave n time-they made a special effort to get me out of there on time. I really appreciated it.
Timothy H. from Lujack Hyundai responded on 07/06/2016

THANK YOU FOR THE 5 STAR REVIEW!  WE TRULY APPRECIATE YOUR BUSINESS.



TIM HARDER
SERVICE MANAGER LUJACK HYUNDAI
563-445-4983


T
T.
Sheffield, IL
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2016 Category: Service
We are always able to get in and out in atimely manner.
The staff at the service dept is great. From call backs, or face-to-face meetings. We have not dealt with the sales staff since buying our car, but the staff has changed since 2012.
Timothy H. from Lujack Hyundai responded on 07/06/2016

THANK YOU FOR THE 5 STAR REVIEW. WE APPRECIATE YOUR BUSINESS.



TIM HARDER
SERVICE MANAGER LUJACK HYUNDAI
563-445-4983



TD
Terry D.
Davenport, IA
2015 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2016 Category: Service
oil change visit
need to make it easier to phone in to make appointments
Timothy H. from Lujack Hyundai responded on 07/06/2016

THANK YOU FOR THE 5 STAR REVIEW. WE APPRECIATE YOUR FEEDBACK AND BUSINESS.



TIM HARDER
SERVICE MANAGER LUJACK HYUNDAI
563-445-4983


VW
Velma W.
Geneseo, IL
2013 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2016 Category: Service
Staff is always pleasant and willing to make certain clients are happy!
Tim Harder knows how to run a service department and will always make certain that a job is done correctly!
Timothy H. from Lujack Hyundai responded on 07/05/2016

THANK YOU SO MUCH FOR THE KIND REVIEW. WE TRULY APPRECIATE YOUR BUSINESS.



TIM HARDER
SERVICE MANAGER LUJACK HYUNDAI
563-445-4983


DU
David U.
Eldridge, IA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2016 Category: Service
Tim is a wizard when it comes to customer service! It's always a magical when I get an oil change!
Since I received my free spark plug and purchased my oil change and tire rotation at Lujack Hyundai service from Tim I am smarter, better looking, my beard grows fuller, I was promoted at work, and added 2 more ladies to my harem. Additionally, my car has started getting better gas mileage, my cats learned new tricks, and I got 8-pack abs overnight. I Highly recommend everyone come to Lujack Hyundai for their next service visit! Oh tell Tim your service manager I said thanks for being the best!
Timothy H. from Lujack Hyundai responded on 07/05/2016

THANK YOU FOR THE 5 STAR REVIEW AND AMAZING FEEDBACK!


TIM HARDER
SERVICE MANAGER LUJACK HYUNDAI
563-445-4983


LH
Lester H.
Davenport, IA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2016 Category: Service
SanteFe Oil change and tire rotation
Customer service very good, only recommendation is they sent me an email with suggestions of what needed to be done for my car maintenance. I could not open the recommendations, and I don't always look at my emails. A phone call would have been better.
Timothy H. from Lujack Hyundai responded on 07/01/2016

THANK YOU FOR THE REVIEW. SORRY ABOUT THE E MAIL ISSUE, I BELIEVE WE HAVE THAT CORRECTED NOW.


TIM HARDER
SERVICE MANAGER LUJACK HYUNDAI
563-445-4983


Verified Customer
Davenport, IA
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2016 Category: Service
Upfront
Nice to the public
Timothy H. from Lujack Hyundai responded on 06/29/2016

THANK YOU FOR THE 5 STAR REVIEW. WE APPRECIATE YOUR BUSINESS.



TIM HARDER
SERVICE MANAGER LUJACK HYUNDAI
563-445-4983


Verified Customer
Davenport, IA
2004 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2016 Category: Service
took the car in friday night at 6 pm and it was on the road by 1:00 on saturday.
Exceeded expectations
Timothy H. from Lujack Hyundai responded on 06/27/2016

THANK YOU FOR THE 5 STAR REVIEW. YOUR BUSINESS IS TRULY APPRECIATED.



TIM HARDER
SERVICE MANAGER LUJACK HYUNDAI
563-445-4983


CP
Christy P.
Bettendorf, IA
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2016 Category: Service
Service
Fast service
Timothy H. from Lujack Hyundai responded on 06/27/2016

THANK YOU FOR THE 5 STAR REVIEW. WE APPRECIATE THE FEED BACK.



TIM HARDER
SERVICE MANAGER LUJACK HYUNDAI
563-445-4983


TF
Timothy F.
Bettendorf, IA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2016 Category: Service
2015 Sonata
Great job Timis always gets the job done no issues and on time. Good asset to Lujacks.
Timothy H. from Lujack Hyundai responded on 06/27/2016

THANK YOU FOR THE KIND REVIEW SIR! WE APPRECIATE YOUR BUSINESS.



TIM HARDER
SERVICE MANAGER LUJACK HYUNDAI
563-445-4983


DK
Dennis K.
Silvis, IL
2007 Hyundai Entourage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2016 Category: Service
Customer Service and Vehicle Maintenance were Excellent!
Absolutely
Timothy H. from Lujack Hyundai responded on 06/25/2016

GLAD YOUR EXPERIENCE WAS POSITIVE IN AN OTHERWISE NEGATIVE SITUATION.


TIM HARDER
SERVICE MANAGER LUJACK HYUNDAI
563-445-4983


CT
Carlton T.
Bonita Springs, FL
2011 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2016 Category: Service
Owner
Responsive, courteous
Timothy H. from Lujack Hyundai responded on 06/25/2016

THANK YOU VERY MUCH SIR FOR THE REVIEW AND FEEDBACK.
WE TRULY APPRECIATE YOUR BUSINESS.



TIM HARDER
SERVICE MANAGER LUJACK HYUNDAI
563-445-4983



JO
Jamie O.
Moline, IL
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2016 Category: Service
Efficient & great communication
Great customer service
Timothy H. from Lujack Hyundai responded on 06/25/2016

THANK YOU FOR THE 5 STAR REVIEW, POSITIVE FEEDBACK, AND BUSINESS. ALL ARE GREATLY APPRECIATED.


TIM HARDER
SERVICE MANAGER LUJACK HYUNDAI
563-445-4983



BP
BECKY P.
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2016 Category: Service
Great
Always answer my questions
Timothy H. from Lujack Hyundai responded on 06/25/2016

THANK YOU FOR THE 5 STAR REVIEW AND THE POSITIVE FEEDBACK, MUCH APPRECIATED.



TIM HARDER
SERVICE MANAGER LUJACK HYUNDAI
563-445-4983