Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

698 Reviews

ReScore Reviews™ (30)

ReScore
Overall Rating 4.366669/5Overall Rating 4.366669/5Overall Rating 4.366669/5Overall Rating 4.366669/5rating 4.366669
Original
Overall Rating 2.46667/5Overall Rating 2.46667/5rating 2.46667rating 2.46667rating 2.46667
92% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


Verified Customer
Bettendorf, IA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019 Category: Service
Great service!
Great customer service and repair time is good.

LS
Lori S.
Eldridge, IA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
My car's 15,000 mile checkup at Lujacks
They are very friendly and accommodating there! I will gladly recommend them to all my friends.

RA
Richard A.
Davenport, IA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019 Category: Service
rear end
this is on my 2012 elantra touring, just discovered today that when I had it in to get a new right front tire, the back end where the spare went was not complete. the part that goes on the spare was in the back seat and the flooring was also in the back seat. someone didn't put it totally back together.

Verified Customer
Bettendorf, IA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019 Category: Service
Recall and service
Service advisor was very helpful. Work was completed on time.

Verified Customer
Davenport, IA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019 Category: Service
Oil change and recall
Service was great

JB
Judith B.
Rock Island, IL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019 Category: Service
Heat
Car not heating up. Got my car right in. Had to leave my car there. Provided with a new car to use. Have additional repairs. I can’t afford all at once. No pressure put on me about these. Explanations provided to why additional work is needed.
Reasonable prices. Staff always caring and professional

Verified Customer
Eldridge, IA
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2019 Category: Service
quick and wefficient
great service

MK
Megan K.
Muscatine, IA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019 Category: Service
Customer Service
This time around things didn't run as smooth as they have in the past. Although I was greeted promptly the rest of the time was spent in silence. There was a part that had to be submitted to warranty that I was told nothing about until the repair was done. I didn't receive a printout of the inspection nor was it discussed with me as it has been in the past. The lack of human interaction was unacceptable and unlike my other visits. I gave Hyundai 5 stars for their service and knowledge of how to work on my vehicle but I give a customer service a 1.

Verified Customer
Sherrard, IL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019 Category: Service
Best QCA Hyundai Dealer by far!
We love the service department at this dealer. We had a lot of trouble with the dealer across the River and were down on Hyundai altogether until switching to this dealer about a year ago. They are very helpful. If there is ever an issue they resolve it quickly. I no longer dread going to the dealer and finally have a dealer trust. Thanks!!!!

EJ
Elaine J.
Bettendorf, IA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Edj
They did a fine job.

Verified Customer
Clinton, IA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Well done with service work..
Very good

JD
John D.
Bettendorf, IA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Work done in timely manner.
Jessica in the front office was very knowledgeable. Also friendly.

MM
Mike M.
Goose Lake, IA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
Extended warrenty
Glad I had one

Verified Customer
Bettendorf, IA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Hyundai service at Lujack
As usual the service was done quickly. Finished in the time promised. Good work!

JH
John H.
Davenport, IA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Lujack Hyundai Service is First-Class
Twice I've had major problems with my 2017 Hyundai Tuscon. In each case, the Lujack service center could not be more considerate and prompt in correcting the problem.

TF
Tracy F.
Le Claire, IA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Great service
I love Lujacks

RC
Richard C.
Galesburg, IL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
They are friendly and know what they are doing
Thanks for the great work

Verified Customer
Eldridge, IA
2015 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019 Category: Service
fast service
problem solved in short time and fixed

Verified Customer
Burlington, IA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019 Category: Service
Service
Great

DL
Danielle L.
Wilton, IA
2017 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2018 Category: Service
Great service
Scheduled and appointment adjacent to my lunch hour and they got me in and out and washed my car. Everyone was considerate and car looked great! Only bad part was having to go back to work :)