Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

676 Reviews

ReScore Reviews™ (26)

ReScore
Overall Rating 4.3846131/5Overall Rating 4.3846131/5Overall Rating 4.3846131/5Overall Rating 4.3846131/5rating 4.3846131
Original
Overall Rating 2.46154/5Overall Rating 2.46154/5rating 2.46154rating 2.46154rating 2.46154
92% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


OB
Otto B.
Davenport, IA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
The service department for sure
This is my 4th Sonata from Lujack Hyundai. This is beause of their excellent customer care from the sales process through the routine service. Just like in a restaurant where the chef is responsible for the reputation, with Lujack Hyundai the excellence of the service technicians helps make this company outstanding for me.

JR
Joanna R.
Muscatine, IA
2017 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018 Category: Service
Friendly service!
Everyone at Lujack Hyundai is always friendly, service-oriented, and just easy to work with, every single time!

Verified Customer
Blue Grass, IA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2018 Category: Service
NA
Its just another dealership to me that works on vehicles

Verified Customer
Eldridge, IA
2015 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018 Category: Service
good service
We received good fast service

TM
Thomas M.
Park View, IA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018 Category: Service
Fast , friendly service.
Came in for free oil change per purchase of car. While there the service dept. people provided a free tire rotation and car wash. This additional service was a pleasant surprise and very appreciated. THXS.

PS
Patricia S.
Bettendorf, IA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018 Category: Service
So glad I came
The service people at hundai are always efficient and do a great job. I love coming here to keep my car in top shape.

RM
Ronda M.
Bettendorf, IA
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/17/2018 Category: Service
Timely Manner
I usually do not have to wait long. I love that my car is washed. Detail on what needs to be repair

Verified Customer
Lowden, IA
2016 Hyundai Accent
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/14/2018 Category: Service
No car wash with oil change
With the price of the oil change a car wash should have been included.
SYLVIA S. from Lujack Hyundai responded on 11/14/2018

Hello,  I am sorry for the inconvience  you may of had. Hope to see you on your next service visit. 


FR
Fernando R.
Rock Island, IL
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
1st oil change
Took no more than half an hour , prompt and courteous ! .

Verified Customer
Coal Valley, IL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Weekend service
Pulled in garage and received prompt service.

SS
Sally S.
Bettendorf, IA
2010 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Auto Service Review
Auto service manager and personnel were very friendly, explained everything going on with the repairs on my vehicle, and kept me informed. The customer waiting room is a nice comfortable room completely walled and set aside from the sales and service areas. When the mechanic found there was a short in the wiring that may take several hours to find, they immediately arranged for a shuttle to take me home.

SB
Shauntae B.
Polo, IL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Easy to work with and very helpful
Took my car to get some service done and the team was very helpful and pleasant. The part I needed was not in so they put me in a rental car until my vehicle was fixed. I would definitely return! Silvia was fantastic.

JF
James F.
Canton, IL
2014 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Service
Prompt service and professional

CH
Carl H.
Burlington, IA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Happy people’s
Thank you Clean and friendly

MD
Michael D.
Iowa
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Service appointment
Appointment made on line. Everything went smoothly. In and out in under an hour for oil change and tire rotation. Excellent job.

Verified Customer
Iowa
2007 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Knowledgeable
They are very knowledgeable and friendly. With them being mostly in the business of bad news, they have great empathy and make the process run as smoothly as possible.

Verified Customer
Milan, IL
2017 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
As always, servicing my vehicle at Lujack Hyundai was quick yet thorough
My vehicle went in at the appointment time, it was done when they said it would be done. The service personnel were professional and pleasant.

MJ
Marissa J.
Iowa City, IA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Availability!!
I called and they were able to take my vehicle that same day!!

EC
Edward C.
Davenport, IA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Fidalle is the best. Give him a raise
Fabulous!!!!!

Verified Customer
Colona, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
The friendly staff.
Everyone is so friendly and helpful!