Lute Riley Honda Body Shop

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

1223 Reviews

96% Would Recommend
Latest Review over 1 year ago

Review for Lute Riley Honda Body Shop
Dawn S. on 05/22/2015
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Dawn said she was not satisfied with her overall experience at this facility because she felt they took too long to complete the repairs over a minor issue. She was not given a promise date. She contacted them frequently requesting a time of completion and she could not get anyone to commit to a date. She was not contacted to her satisfaction during this visit. She was not happy with their communication because she had a rental vehicle which she was paying for out of pocket for and could have lessened the costs if the repairs were completed sooner. She would not recommend this facility to others over reasons already stated.
Category: Collision
Service Date: 05/15/2015
Review Created: 05/22/2015
This review was collected via phone interview by Customer Research Inc.