ReScore Reviews™ (24)

ReScore
Overall Rating 4.6250017/5Overall Rating 4.6250017/5Overall Rating 4.6250017/5Overall Rating 4.6250017/5rating 4.6250017
Original
Overall Rating 2.04167/5Overall Rating 2.04167/5rating 2.04167rating 2.04167rating 2.04167
96% Would Recommend
100% Business Response
Latest Review about 16 hours ago
Pamela C. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"always friendly and fast service"
always friendly and fast service.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/17/2018 02:27 PM
Brandon C B. at Burnsville Hyundai responded on 01/18/2018

Pamela thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had a good service experience with us. Glad the service staff is always friendly and we performed your vehicle service in a timely manner. We look forward to working with you in the future.

Service Manager
Brandon Blommer

Verified Customer on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change Service"
Nice
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/17/2018 07:39 AM
Brandon C B. at Burnsville Hyundai responded on 01/17/2018

Thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had a good service experience with us. Glad the service staff was nice in assisting you with completing your oil change service. We look forward to working with you next time.

Service Manager
Brandon Blommer

Chris S. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall repair"
Everyone was great
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 06:47 PM
Brandon C B. at Burnsville Hyundai responded on 01/17/2018

Chris thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had a good service experience with us. Glad the service staff was great and we addressed your recall repair for you. We look forward to working with you in the future.

Service Manager
Brandon Blommer

Steve T. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great dealership"
Great service
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/16/2018 06:33 PM
Brandon C B. at Burnsville Hyundai responded on 01/17/2018

Steve thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had a great service experience with us. Glad the dealership has been great to you and we value you as a customer. We look forward to working with you in the future.

Service Manager
Brandon Blommer

Randall S. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Fast & reliable. As always
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/16/2018 04:43 PM
Brandon C B. at Burnsville Hyundai responded on 01/17/2018

Randy thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had a good service experience with us. Glad we are reliable and perform your vehicle service in a timely manner. We look forward to working with you in the future.

Service Manager
Brandon Blommer

Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Entire service was quick and great!
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 11:49 AM
Brandon C B. at Burnsville Hyundai responded on 01/16/2018

Thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had a great service experience with us. Glad the service was performed in a timely manner. We look forward to working with you in the future.

Service Manager
Brandon Blommer

James V. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
Always get my questions answered and service is done quick Chad Moreno always does a great job.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/15/2018 05:18 PM
Brandon C B. at Burnsville Hyundai responded on 01/16/2018

James thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had a great service experience with us. Glad Chadd takes great care of you and your vehicle service needs with making sure all your questions are answered. We look forward to working with you in the future.

Service Manager
Brandon Blommer

Verified Customer on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Not sure what goes in here"
People are friendly & helpful
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/15/2018 04:30 PM
Brandon C B. at Burnsville Hyundai responded on 01/16/2018

Thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had a good service experience with us. Glad the service staff are friendly and helpful in assisting you with your vehicle service needs. We look forward to working with you in the future.

Service Manager
Brandon Blommer

Joel T. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service department "
The service manager, Chadd and all
If the rest of the staff are fantastic.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/15/2018 10:40 AM
Brandon C B. at Burnsville Hyundai responded on 01/15/2018

Joel thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had a good service experience with us. Glad we all take great care of you and your vehicle service needs. You are a pleasure to work with and we look forward to working with you in the future.

Service Manager
Brandon Blommer

Verified Customer on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Did it in a very short time.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/06/2018
Service Type: Repair
Review Created: 01/14/2018 06:06 PM
Brandon C B. at Burnsville Hyundai responded on 01/15/2018

Thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had a good service experience with us. Glad we performed your vehicle service in a timely manner. We look forward to working with you in the future.

Service Manager
Brandon Blommer

Carina B. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Staff is amazing "
Everyone here is great, especially Joe!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/13/2018 01:05 PM
Brandon C B. at Burnsville Hyundai responded on 01/13/2018

Carina thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had a great service experience with us. Glad the service staff is amazing in assisting you with your vehicle needs. We look forward to working with you in the future.

Service Manager
Brandon Blommer

Rose P. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The excellent customer service! "
Luther Hyundai in Burnsville helped me when no other would! Excuses even from the Morrie's Hyundai in St. Louis Park Minnesota where I Purchased the Car. Thank You very much!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/13/2018 04:44 AM
Brandon C B. at Burnsville Hyundai responded on 01/13/2018

Rose thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had an excellent service experience with us. Glad we were able to assist you in getting your vehicle repaired and covered by your Hyundai warranty. Hope the vehicle is running great and we look forward to working with you in the future.

Service Manager
Brandon Blommer

Gary S. on 01/12/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"No Title"
No review
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/12/2018 02:08 PM
Brandon C B. at Burnsville Hyundai responded on 01/13/2018

Gary thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had a good service experience with us. We look forward to working with you in the future.

Service Manager
Brandon Blommer

Donna W. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good guys"
They fixed what I needed done,but there was an issue with the media system sill going on as well as the air bag, computer glitch, I have io reschedule to get those issues looked stop, I was told not to worry about it, unless light shows up in dash, and it is today. Other than having o bring in again,this shop is great and honest!
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/12/2018 12:30 PM
Brandon C B. at Burnsville Hyundai responded on 01/13/2018

Donna thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you  had a good service experience with us. Glad the service staff are great and honest is assisting you with your vehicle service needs. I apologize to hear you are having issues with your media and air bag light being on. Please feel free to give me or Andrew a call and we will gladly assist you in getting those issues resolved. We look forward to working with you in the future.

Service Manager
Brandon Blommer

Thomas K. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Competent!"
Helpful and courteous staff. Thank you.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/04/2018
Service Type: Maintenance
Review Created: 01/10/2018 10:32 AM
Brandon C B. at Burnsville Hyundai responded on 01/10/2018

Thomas thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had a good service experience with us. Glad the service staff are helpful and courteous in assisting you with your vehicle service needs. We look forward to working with you in the future.

Service Manager
Brandon Blommer

Verified Customer on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Juggies"
Me likey
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/10/2018 09:02 AM
Brandon C B. at Burnsville Hyundai responded on 01/10/2018

Thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had a good service experience with us. We look forward to working with you next time.

Service Manager
Brandon Blommer

Mary B. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Andrew always pleasant and helpful.
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 01/06/2018
Service Type: Maintenance
Review Created: 01/10/2018 08:07 AM
Brandon C B. at Burnsville Hyundai responded on 01/10/2018

Mary thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had a good service experience with us. Glad Andrew is always pleasant and helpful in assisting you with your vehicle service needs. We look forward to working with you in the future.

Service Manager
Brandon Blommer

Michael M. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great cust service"
we are leasing our SUV and the whole process was great . our sales rep and everyone we dealt with gave us excellent service! very happy ,
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/05/2018
Service Type: Repair
Review Created: 01/10/2018 06:10 AM
Brandon C B. at Burnsville Hyundai responded on 01/10/2018

Michael thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had a great customer service experience with us from the sales process through the service process. We look forward to working with you in the future.

Service Manager
Brandon Blommer

Verified Customer on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast professional service"
we are always very satisfied with the great service and knowledge of your employees!Also the waiting room stocked with lots of snacks ,beverages is great!
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 01/02/2018
Service Type: Maintenance
Review Created: 01/08/2018 08:05 PM
Brandon C B. at Burnsville Hyundai responded on 01/09/2018

Thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you're always satisfied with your experiences with us. Glad the service staff is knowledgeable and you enjoy the snacks in our lounge while your service is completed. We look forward to working with you int he future.

Service Manager
Brandon Blommer

Kay S. on 01/08/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great customer experience for oil change"
Burnsville Hyundai has excellent facilities for customers to wait during service visits. Oil change took over an hour and a half even with an appointment but at least they have a great place to hang out while waiting
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/02/2018
Service Type: Maintenance
Review Created: 01/08/2018 11:49 AM
Brandon C B. at Burnsville Hyundai responded on 01/08/2018

Kay thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had a great customer service experience with us. I apologize to hear you oil change took longer than expected. Glad you enjoy our facility and didn't mind waiting. Next time we will have you in and out quicker. We look forward to working with you then.

Service Manager
Brandon Blommer

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