M & M General Repair, Inc

Sorry you feel that way.  I tried to explain to you that the emission failed because someone cleared the codes and that it would have to be driven in hopes that the monitors would run.  Also I told you we had to add 3 quarts of transmission fluid because there was none on the dipstick.  At that point you started yelling at me all kinds of accusations that we over filled it and because of your rudeness I said you would have to pay me in cash.  You failed to mention that you wanted transmission checked because it did not shift right well it certainly would not if it was out of fluid. So we started there, My tech was test driving it after he filled it when you sent you wife to pick it up.  When he pulled back in the shop we realized why it was out of fluid because it was running out on the floor.  You also said you just spent alot of money on this transmission. Why did you not take it back to where it was worked on if you were not satisfied or did you burn that bridge too before they to take care of the problem.  I am sorry you feel that way we have alot of wonderful customers but we are not accustomed to customers screaming at us on the phone with out even letting us tell you what is going on.  There are many shops in this area I hope you can find one that works for you!

Thank you Jeff for the great review and we sure will keep up the good work!

Hilde you have always been one of our most special clients and we look forward to working for you in the future.

Thank you Henry, we hope to see you again in the future for all your automotive needs.

Thank you David, we always try our best

Thank you Dana, you have been a good customer for many years and we hope to see you for many more

Thank you Jeff and we hope to see you again in the future for all your automotive repairs

Thank you Katie for the great review. Our customer are like family and we are alway happy to see your smileing face and look forward to working for you in the years to come

I am sorry to hear that you felt we were too expensive. We do our very best and have the latest tools, equipment and training, however that may make us a bit more expensive but we try to make it worth your while to come back

I am sorry I missed your recommendation. Thank you Margaret for taking the time to give us a great recommendation and hope to see you again

Thank you Dan, we try our best to make everones experience here a good one.  Glad you were pleased with our work

Thank you Cliff and we hope to work for you again in the future

Thank you Margaret it is alway a pleasure to chat with you while you wait on your car

Thank you Rose for the great recommendation

Thank you John, hope to see you again in the future