M & M General Repair, Inc

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717-445-4548
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Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

776 Reviews

5 star
92%
4 star
7%
3 star
<1%
2 star
<1%
1 star
<1%
99% Would Recommend
Latest Review 6 days ago

Reviews

EZ
Edward Z.
Narvon, PA
Jeep Compass
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2018
Never disappointed
Always a courteous and efficient staff. I usually wait for my vehicle on site. This time 2 vehicles, 1 inspection, 1 oil change. Total time less than 2 hours including vehicle turnaround. Wouldn't think of going anywhere else! Good, quality work, fair pricing.
Recommended
Michael & Cathy K. from M & M General Repair, Inc responded on 07/23/2018

Thank you Edward, we appreciate our customers and their time is just as important as ours. It is always a pleasure doing business with you! Thank you again!

LA
Larry A.
Narvon, PA
Mercury Mountaineer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018
Fast service
Developed a coolant leak in my Mountaineer Thursday evening,called M&M. Was told to bring it in on Friday and they would try to fit it in so I would have it back for the weekend.
As usual M&M came through fixed leak changer oil & filter had SUV back by 4.00 Pm another great job by M&M thank you very much
Recommended
Michael & Cathy K. from M & M General Repair, Inc responded on 07/23/2018

Thank you again for the recommendation.  We can not alway come through but we do try our best.  We know how important it is to have your vehicles. Thank you again!

RP
Ryan P.
Mohnton, PA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Ryan said that he always gets good service at the place, the people are pleasant and easy to work with.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 07/26/2018

Thank you Ryan, it is alway a pleasure working for you. We are thankful for your business and we hope to keep you confidence in us in the future, enjoy the rest of your summer

SW
Steve W.
Narvon, PA
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018
𝙾𝚒𝚕 and Lube Service
Friendly and reliable service provided with good communication all in a timely fashion.
A+ Auto service with years of a happy customer.
Recommended
Michael & Cathy K. from M & M General Repair, Inc responded on 07/19/2018

Thank you Steve, we appreciate our customers and try to keep there vehicle safety our most important concern. Looking forward to working for you for years to come

WO
William O.
Denver, PA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
William said the facility does a great job. He has been going to this business for 20 years and they service all his vehicles.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 07/20/2018

Thank you Bill, alway a pleasure working for you!

DG
Dennis G.
East Earl, PA
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Dennis said his vehicle is running good. They did a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 07/30/2018

I am sorry Dennis that I did not respond sooner and thank you for the great recommendation. We look forward to seeing you in the future

SR
Steve R.
Bowmansville, PA
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/05/2018 Category: Service
Steve said he would recommend the business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 07/19/2018

Thank you Steve for recommending our business

LA
Larry A.
Narvon, PA
HUMMER H3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018
Hummer Oil Change
Hummer in for brakes and oil change,as usual fastservice fair price,thank you
Recommended
Michael & Cathy K. from M & M General Repair, Inc responded on 07/05/2018

Thanks again for the great review! Hope you have a wonderful and safe summer!

CH
Clem H.
Great Barrington, MA
Ram 2500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Clem said he is pleased with the outcome of the business's service. He said the service was quick and the communication was great.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 07/20/2018

Thank you Clem, we try our best!

PM
Patrick M.
Mountain Top, PA
Ford Super Duty F-450 DRW
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Patrick said the level of customer service was great. He also appreciated the efficiency of getting everything completed and getting in and out quickly.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 07/19/2018

Thank you Patrick for the great recommendation we look forward to working with you for all your automotive needs

JA
John A.
Narvon, PA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018
Service Appointment
As usual, prompt, courteous service at M & M.
Recommended
Michael & Cathy K. from M & M General Repair, Inc responded on 07/05/2018

Thank you John, wishing you a wonderful summer

JH
James H.
Denver, PA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
James said the business provided great service and he likes that they use Castrol oil.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 06/20/2018

Thanks James, we do try to use all quality parts hope to see you again.

MK
Marcy K.
Adamstown, PA
Subaru Impreza Sedan (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Marcy said that the staff is very friendly and knowledgeable.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 06/20/2018

Thank you Marcy, we have been in business 28 years and we plan on being here 28 more. We enjoy our customers and we love this business.

DD
Dennis D.
Mohnton, PA
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Dennis said they are always very nice, pleasant, thorough, and do the repairs very well.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 06/20/2018

Thank you Dennis for being a loyal customer and congradulations on your retirement

FS
Fern S.
East Earl, PA
Cadillac Deville
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Fern said the business did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 06/20/2018

Always a pleasure Fern, have a great summer

RA
Ray A.
Shillington, PA
Chevrolet Express Passenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Ray said the business's service is really good. He said they scheduled his appointment, took him in the same day and kept him updated with regular phone calls. Ray said he picked up his vehicle the next day.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 06/20/2018

Thanks Ray, we can't always get it on the same day as you call but you lucked out that day. We do try to get them done and back to you as soon as possible. we know everyone has a busy life and need their transportation.  Hope to see you in the future for all your automotive needs.

LA
Larry A.
Narvon, PA
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018
Electrical problem
Alternator gauge acting up Checked with M&M they stated it may be the battery or alternator. Since I did not want to break down on the road I asked when they could replace both(battery was about 4 yrs old alternator was original ) this is a 2005 Blazer.
They asked me if I could bring it in at 1 and they would have it done by 5. This was great I took it in they repaired it and had it back to me by 4 another great job by M&M
Recommended
Michael & Cathy K. from M & M General Repair, Inc responded on 06/05/2018

You are such a great customer! We really appreciate all the wonderful recommendations, thank you and we look forward to seeing you again

WW
Warren W.
Mohnton, PA
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Warren said that he uses the facility for all his work, he knows the staff very well and they always do a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 06/04/2018

Thank you Warren, I do believe you have been coming to us since we opened in 1990. You are almost family by now!

JM
John M.
Mohnton, PA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
John said it was a quick turnaround and the work was done for a good price.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 06/04/2018

Thank you John that is quite the classic truck and trailer rig you got there. The pleasure is ours

AL
Andy L.
Narvon, PA
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Andy said that the facility did what he wanted them to do, there were no problems and he has no complaints.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 05/29/2018

Thank you Andy we do try to do exactly what our customers want looking forward to working for you in the future.