Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

774 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


WM
Walter M.
Ephrata, PA
Verified
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05/16/2018 Category: Service
Walter said he has not had any problems with the service. They did a good job.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 05/29/2018

Thank you Walter we are here if you need us.


JG
James G.
Bowmansville, PA
GMC Acadia
Verified
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05/15/2018 Category: Service
James said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 05/29/2018

Thank you Jim we have dealt with you for many years and hope we will be doing so for many more. It is a pleasure


AK
Amos K.
Narvon, PA
Ford Fusion
Verified
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05/12/2018 Category: Service
Amos said the business is the best mechanic facility in the area.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 06/20/2018

thank you Amos


CS
Christopher S.
East Earl, PA
GMC Yukon XL
Verified
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05/12/2018 Category: Service
Christopher said he trusts them.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 05/17/2018

Thank you Christopher for the trust you have in us. We aim to please our customershttps://www.surecritic.com/reviews/m-and-m-general-repair-inc/dashboard?audit_id=4406000#


DH
David H.
Blue Ball, PA
Verified
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05/11/2018 Category: Service
David said the business communicated clearly on what they can and cannot do.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 05/14/2018

Thank you David we do try our best to be very clear and upfront with what we find and our pricing



MK
Mike K.
East Earl, PA
Ford Focus
Verified
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05/07/2018 Category: Service
Mike said he has been going to the business for years and he never has an issue with the work that they do.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 05/08/2018

Thank you Mike for the good review


LA
Larry A.
Narvon, PA
Chevrolet TrailBlazer
Verified
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05/05/2018
Oil change Chev Blazer
During my scheduled lub and oil the tech noticed a small leak from my top radiator hose. He called and informed me about it. As they do not just go fixing things without telling you and you get a surprise bill they ask what you want to do with the problem. I had it fixed and this saved me a break down somewhere in the near future. Things like this make it a wise move to have your vehicle serviced here. As usual fast and service at a fair price.
Michael & Cathy K. from M & M General Repair, Inc responded on 05/08/2018

Thank you again Larry for the great review, we really appreciate your faith in us to take care of all you vehicle needs.


RH
Robert H.
Mohnton, PA
Jeep Wrangler
Verified
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05/04/2018 Category: Service
Robert said this is a top notch run business. They are unquestionably one of the best facilities in the area. They are thorough and let him know the exact cost. The work is done correctly.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 05/08/2018

Thank you Robert for the great review, we try to do our best to please our customers


SW
Steve W.
Narvon, PA
Ford Edge
Verified
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04/26/2018
Replace front brakes
M & M does such a great job with keeping our autos running.
If they fixed anything other than broken cars we’d take that stuff to them as well.
Trusted business.
Michael & Cathy K. from M & M General Repair, Inc responded on 05/08/2018

Awe, Thank you Steve for the vote of confidence in us.  We really aprecciate these great comments and enjoy what we do to keep everyones vehicles running  safely.


LA
Larry A.
Narvon, PA
HUMMER H3
Verified
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04/20/2018
Check engione light
Check engine light went on in my daughters car. Even though they were extremely busy they checked the problem and corrected same in a timely manor and at a fair price.. To me this is important when a emergency arises that your shop takes care of the problem ASAP ,thank you
Michael & Cathy K. from M & M General Repair, Inc responded on 04/20/2018

You are quite welcome Larry!  We try our best to keep everyone safe and happy. Thank you again for the great recommendation


JH
John H.
East Earl, PA
Honda Accord Sdn
Verified
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04/19/2018 Category: Service
Spoke with John's wife. She said the staff were helpful, the job was done quickly and it was done well.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 04/20/2018

Thank you Tammy, we appreciate your recommendation and looking forward to working with you in the future, we are here for all you vehicle needs


AI
Alan I.
Denver, PA
Chevrolet Cobalt
Verified
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04/14/2018
Honest, Reliable Service
M & M always goes above and beyond to make sure our vehicles are well taken care of and that we are included in repair decisions. They are honest, knowledgeable and fair. We have been very happy with service we have received.
Michael & Cathy K. from M & M General Repair, Inc responded on 04/20/2018

Thank you Alan for the great recommendation, we are always here to service all your vehicle needs or questions anytime.


DF
Dale F.
Newmanstown, PA
Verified
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04/13/2018 Category: Service
Dale said the business was able to fix all the vehicle's issues. The staff kept him informed. The cost for the service was low.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 04/20/2018

Thank you Dale for having faith in us. Enjoy your camping season and we look forward to seeing you next time


ID
Ivy D.
Denver, PA
Honda Accord Cpe
Verified
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04/13/2018 Category: Service
Ivy said the staff was very nice. The process for having her vehicle serviced was great.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 04/20/2018

Thank you Ivy for the great recommendation, we are happy to help you with any of your vehicle problems or questions in the future


MA
Melvin A.
Leola, PA
Subaru Legacy
Verified
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04/06/2018 Category: Service
Melvin said the service was good and his vehicle runs well.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 04/09/2018

Thank you Melvin for the great recommendation. We look forward to seeing you again!


CT
Chris T.
Denver, PA
Chevrolet Equinox
Verified
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04/05/2018 Category: Service
Chris said the employees were easy and nice to work with. They communicated with him and called him when the service was done. The price was reasonable.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 04/09/2018

Thank you Chris and it was nice meeting you. We do our best to keep our customers in the loop with there vehicle repairs and maintenance.


LU
Lee U.
Denver, PA
Honda Fit
Verified
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04/05/2018 Category: Service
Lee said the work was done efficiently and it was done in a timely manner. He's satisfied.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 04/09/2018

Thank you Lee it was great meeting you ! Hopefully we can help you maintain your vehicles properly


KB
Kathy B.
East Earl, PA
Kia Sorento
Verified
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04/03/2018 Category: Service
Kathy said the employees were on top of her service. They explained the completed work. The service was excellent.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 04/05/2018

Thank you Kathy for the great recommendation, always a pleasure.


CF
Chuck F.
Lancaster, PA
Chevrolet Silverado 1500
Verified
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04/03/2018 Category: Service
Chuck said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 04/05/2018

Thank you Chuck for recommending us


LA
Larry A.
Narvon, PA
Mercury Mountaineer
Verified
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03/28/2018
Fast and fair service
Took my Mercury Mountaineer in for a oil change. As usual fast service at a fair price. I have three vehicles I moved into this area 4 years ago, and for the past 4 years they only get serviced at M&M
Michael & Cathy K. from M & M General Repair, Inc responded on 03/28/2018

Thank you Larry for the great review! We appreciate great customers like you it makes are job all worth while! Have a wonderful Easter