M & M General Repair, Inc

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717-445-4548
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Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

802 Reviews

5 star
91%
4 star
7%
3 star
<1%
2 star
<1%
1 star
<1%
99% Would Recommend
Latest Review about 22 hours ago

Reviews

FS
Fern S.
East Earl, PA
Cadillac Deville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Fern said the business did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 06/20/2018

Always a pleasure Fern, have a great summer

RA
Ray A.
Shillington, PA
Chevrolet Express Passenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Ray said the business's service is really good. He said they scheduled his appointment, took him in the same day and kept him updated with regular phone calls. Ray said he picked up his vehicle the next day.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 06/20/2018

Thanks Ray, we can't always get it on the same day as you call but you lucked out that day. We do try to get them done and back to you as soon as possible. we know everyone has a busy life and need their transportation.  Hope to see you in the future for all your automotive needs.

LA
Larry A.
Narvon, PA
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018
Electrical problem
Alternator gauge acting up Checked with M&M they stated it may be the battery or alternator. Since I did not want to break down on the road I asked when they could replace both(battery was about 4 yrs old alternator was original ) this is a 2005 Blazer.
They asked me if I could bring it in at 1 and they would have it done by 5. This was great I took it in they repaired it and had it back to me by 4 another great job by M&M
Recommended
Michael & Cathy K. from M & M General Repair, Inc responded on 06/05/2018

You are such a great customer! We really appreciate all the wonderful recommendations, thank you and we look forward to seeing you again

WW
Warren W.
Mohnton, PA
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Warren said that he uses the facility for all his work, he knows the staff very well and they always do a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 06/04/2018

Thank you Warren, I do believe you have been coming to us since we opened in 1990. You are almost family by now!

JM
John M.
Mohnton, PA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
John said it was a quick turnaround and the work was done for a good price.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 06/04/2018

Thank you John that is quite the classic truck and trailer rig you got there. The pleasure is ours

AL
Andy L.
Narvon, PA
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Andy said that the facility did what he wanted them to do, there were no problems and he has no complaints.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 05/29/2018

Thank you Andy we do try to do exactly what our customers want looking forward to working for you in the future.

AM
Alexander M.
Bowmansville, PA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Alexander said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 05/23/2018

Thanks for the great review Alex

SW
Sam W.
Honey Brook, PA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018
honest, cooperative, efficient
they are ready at your appointed time, explain any problems so you can understand, cooperate on making corrections, if needed
Recommended
Michael & Cathy K. from M & M General Repair, Inc responded on 05/17/2018

Thank you Sam, we love working with you and hope to continue to serve you in the future.

WM
Walter M.
Ephrata, PA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Walter said he has not had any problems with the service. They did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 05/29/2018

Thank you Walter we are here if you need us.

JG
James G.
Bowmansville, PA
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
James said he would recommend the business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 05/29/2018

Thank you Jim we have dealt with you for many years and hope we will be doing so for many more. It is a pleasure

AK
Amos K.
Narvon, PA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Amos said the business is the best mechanic facility in the area.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 06/20/2018

thank you Amos

CS
Christopher S.
East Earl, PA
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Christopher said he trusts them.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 05/17/2018

Thank you Christopher for the trust you have in us. We aim to please our customershttps://www.surecritic.com/reviews/m-and-m-general-repair-inc/dashboard?audit_id=4406000#

DH
David H.
Blue Ball, PA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
David said the business communicated clearly on what they can and cannot do.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 05/14/2018

Thank you David we do try our best to be very clear and upfront with what we find and our pricing


MK
Mike K.
East Earl, PA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Mike said he has been going to the business for years and he never has an issue with the work that they do.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 05/08/2018

Thank you Mike for the good review

LA
Larry A.
Narvon, PA
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018
Oil change Chev Blazer
During my scheduled lub and oil the tech noticed a small leak from my top radiator hose. He called and informed me about it. As they do not just go fixing things without telling you and you get a surprise bill they ask what you want to do with the problem. I had it fixed and this saved me a break down somewhere in the near future. Things like this make it a wise move to have your vehicle serviced here. As usual fast and service at a fair price.
Recommended
Michael & Cathy K. from M & M General Repair, Inc responded on 05/08/2018

Thank you again Larry for the great review, we really appreciate your faith in us to take care of all you vehicle needs.

RH
Robert H.
Mohnton, PA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Robert said this is a top notch run business. They are unquestionably one of the best facilities in the area. They are thorough and let him know the exact cost. The work is done correctly.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 05/08/2018

Thank you Robert for the great review, we try to do our best to please our customers

SW
Steve W.
Narvon, PA
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
Replace front brakes
M & M does such a great job with keeping our autos running.
If they fixed anything other than broken cars we’d take that stuff to them as well.
Trusted business.
Recommended
Michael & Cathy K. from M & M General Repair, Inc responded on 05/08/2018

Awe, Thank you Steve for the vote of confidence in us.  We really aprecciate these great comments and enjoy what we do to keep everyones vehicles running  safely.

LA
Larry A.
Narvon, PA
HUMMER H3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
Check engione light
Check engine light went on in my daughters car. Even though they were extremely busy they checked the problem and corrected same in a timely manor and at a fair price.. To me this is important when a emergency arises that your shop takes care of the problem ASAP ,thank you
Recommended
Michael & Cathy K. from M & M General Repair, Inc responded on 04/20/2018

You are quite welcome Larry!  We try our best to keep everyone safe and happy. Thank you again for the great recommendation

JH
John H.
East Earl, PA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Spoke with John's wife. She said the staff were helpful, the job was done quickly and it was done well.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 04/20/2018

Thank you Tammy, we appreciate your recommendation and looking forward to working with you in the future, we are here for all you vehicle needs

AI
Alan I.
Denver, PA
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018
Honest, Reliable Service
M & M always goes above and beyond to make sure our vehicles are well taken care of and that we are included in repair decisions. They are honest, knowledgeable and fair. We have been very happy with service we have received.
Recommended
Michael & Cathy K. from M & M General Repair, Inc responded on 04/20/2018

Thank you Alan for the great recommendation, we are always here to service all your vehicle needs or questions anytime.