Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

776 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


CF
Chuck F.
Lancaster, PA
Chevrolet Silverado 1500
Verified
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04/03/2018 Category: Service
Chuck said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 04/05/2018

Thank you Chuck for recommending us


LA
Larry A.
Narvon, PA
Mercury Mountaineer
Verified
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03/28/2018
Fast and fair service
Took my Mercury Mountaineer in for a oil change. As usual fast service at a fair price. I have three vehicles I moved into this area 4 years ago, and for the past 4 years they only get serviced at M&M
Michael & Cathy K. from M & M General Repair, Inc responded on 03/28/2018

Thank you Larry for the great review! We appreciate great customers like you it makes are job all worth while! Have a wonderful Easter


TB
Timothy B.
Narvon, PA
Dodge Grand Caravan
Verified
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03/26/2018
the people you deal with are great
outstanding service again, Thanks
Michael & Cathy K. from M & M General Repair, Inc responded on 03/26/2018

Thank you Tim for the complement, we do really enjoy our customers and our jobs


AM
Andy M.
New Holland, PA
Toyota Sienna
Verified
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03/24/2018
Awesome service
Great service with all work clearly explained beforehand- very personable and friendly to work with!
Michael & Cathy K. from M & M General Repair, Inc responded on 03/26/2018

Thank you Andy for the great recommendation! We surely like to keep our customers well informed about safety and maintenance issues to insure your traveling without conserns! Have a wonderful day


RS
Robert S.
Narvon, PA
Chevrolet Cobalt
Verified
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03/22/2018 Category: Service
Robert said the business provided terrific service.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 03/22/2018

Thank you Robert for the great review. we are so proud of our outstanding employees and customers


KM
Katie M.
Mohnton, PA
Kia Sorento
Verified
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03/22/2018 Category: Service
Katie said the staff is personable and has her best interest. They are all responsive and honest.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 03/22/2018

Thank you Katie we aim to please, it was great to meet you and hopefully we will see you again  with your Kia


DH
David H.
Denver, PA
Ford F-150
Verified
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03/19/2018 Category: Service
David said they were able to do the repair in a short time. They went out of their way to do it.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 03/21/2018

Thank you David we hope to see you again as a new and valued customer


JA
John A.
Narvon, PA
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2018
Friendly, helpful staff
Staff always helpful, attentive & interested. Prompt appointments & service.
Michael & Cathy K. from M & M General Repair, Inc responded on 03/19/2018

You are a great customer and we give you 5 stars also


SW
Steve W.
Narvon, PA
Jeep Patriot
Verified
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03/15/2018
Tail light replacement and oil change
Friendly service, great communication on what our car needs now and may need for the future without any arm twisting. The M&M team is always building a relationship for fulfilling our auto repair needs for the long term!
Michael & Cathy K. from M & M General Repair, Inc responded on 03/16/2018

Thank you Steve we enjoy keeping our customers well informed. We want to help keep your family happy and safe. Just like we do our own. Actually our customers are like our extended family


TH
Tim H.
Tyrone, PA
Honda CR-V
Verified
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03/14/2018 Category: Service
Tim said the mechanic at the business did a good job on his vehicle. He also said he was trustworthy.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 03/16/2018

Thank you Tim for the great recommendation


JH
James H.
Mohnton, PA
Toyota RAV4
Verified
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03/13/2018
great visit
mike cathy and liz are some of the nicest people I ever met will continue going to m&m
Michael & Cathy K. from M & M General Repair, Inc responded on 03/13/2018

Thank you Jim we feel the same way about you and we will be glad to continue serving you in the future


MR
Michael R.
Leola, PA
GMC Sierra 1500
Verified
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03/10/2018 Category: Service
Michael said the staff was very professional, and it did a great job at servicing his vehicle.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 03/16/2018

Thank you Michael for the great recommendation


RM
RoseAnn M.
Bowmansville, PA
Subaru Outback
Verified
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03/02/2018 Category: Service
RoseAnn said they did everything she expected them to and she's satisfied.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 03/05/2018

Thank you for the recommendation


LJ
Lois J.
Denver, PA
Chrysler 300M
Verified
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03/02/2018 Category: Service
Lois said the facility always does good work and the staff are sincere on what they do. They helped her as much as they could and she appreciates what they do for her. They do good work.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 03/05/2018

Thank you Lois, you have been a wonderful customer too


RK
Roy K.
Mohnton, PA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018 Category: Service
Roy said the staff were informative, and provided good service.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 03/05/2018

Thank you Roy we hope to see you again in the future.


LA
Larry A.
Narvon, PA
HUMMER H3
Verified
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02/21/2018
Hummer
As usual fast and reliable service at a fair price ,also what I like they give the vehicle a onceover and notify me of a possibility of future repairs needed.
Michael & Cathy K. from M & M General Repair, Inc responded on 02/21/2018

Thank you Larry for the 5 stars we definitely like to take good care of our great customers!


AK
Amos K.
Narvon, PA
Ford F-150
Verified
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02/21/2018 Category: Service
Spoke with Miriam. She said every time they have used the business, they have always been nice. They have lent them a vehicle when repairs will be long. They are generally all-around nice people.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 02/22/2018

Thanks Mick for the great review, however you are Mikes mom so I hope we do a great job for you :)


RH
Rob H.
Narvon, PA
Subaru Forester (Natl)
Verified
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02/15/2018
Excellent Service, Trustworthy
Thankful to have an automotive shop that I can trust and feel good about the work being done.
Michael & Cathy K. from M & M General Repair, Inc responded on 02/15/2018

Thank you Rob, we do appreciate all our customers and try to always do the best we can


JA
John A.
Narvon, PA
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2018
Inspection Appointment
Annual inspection service, all satisfactory. Staff always polite, friendly & helpful.
Michael & Cathy K. from M & M General Repair, Inc responded on 02/15/2018

That's because you are such a pleasure to work with, Thank you John


AM
Andrew M.
Mohnton, PA
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2018 Category: Service
Andrew said the business provided service in timely manner, and was thorough.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 02/15/2018

Thank you Andrew for the great recommendation