M & M General Repair, Inc

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717-445-4548
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Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(1,054 Reviews)
5 star
92%
4 star
6%
3 star
<1%
2 star
<1%
1 star
<1%
99% Would Recommend
Latest Review 5 days ago

Reviews

AS
Andrew S.
Strasburg, PA
Honda Civic
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2020
Beyond satisfied!
My repairs were made quickly and efficiently. As always, the communication before, during, and afterwards was very thorough.
Recommended
Michael & Cathy K. from M & M General Repair, Inc responded on 05/13/2020

Thank you again for the review! We do greatly appreciate your feed back, Stay safe and healthy

Cathy Kulp
Sec.-Treas
717-445-4548
CF
Curtis F.
Denver, PA
Ford Fusion
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2020
Excellence in service
What more can I say about M&M, but that the service we receive there is simply excellent.
Recommended
Michael & Cathy K. from M & M General Repair, Inc responded on 05/06/2020

Thank you Curtis for taking the time out of your busy day to review us.  We like to see them to make sure we our doing the best we can for our customers.  Have a wonderful spring and summer, stay safe, warm and healthy!

Cathy Kulp
Sec.-Treas
717-445-4548
JD
Jim D.
Narvon, PA
Honda CR-V
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2020
New Battery
With so little driving, my car failed to start twice in three weeks. Brought it in for proper and accurate testing. Battery tested, diagnosed and replaced with M&M's usual professionalism.
Excellent service - always. I appreciate that they keep you informed and ask for approval before making necessary repairs.
Recommended
Michael & Cathy K. from M & M General Repair, Inc responded on 05/06/2020

Thank you Jim for taking the time out of your busy day to review us.  We really appreciate that and we like to make sure we are doing a good job for our customers.  Hope you have a safe, warm and healthy spring and summer.

Cathy Kulp
Sec.-Treas
717-445-4548
FG
Farmer G.
Ephrata, PA
Dodge Pickup
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2020
Very easy to set up an appointment.
I had my truck “repaired” at another shop but wasn’t satisfied with the results. I took my truck to M&M and Mike explained the issues with my truck and fully explained what was needed to fix it and the cost. My truck now drives like new!! Excellent work at M&M!!!
Recommended
Michael & Cathy K. from M & M General Repair, Inc responded on 04/30/2020

Thank you Farmer for taking the time out of your busy day to review us!  We greatly appreciate it and are so glad that you are very happy with the repairs. Stay safe, warm and healthy

Cathy Kulp
Sec.-Treas
717-445-4548
Verified Customer
Elverson, PA
Mercedes-Benz Sprinter Crew Vans
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2020
Happy Camper
Mike alerted me to an alignment issue at state inspection. Made appointment, brought the van in, problem solved. Bada Bing, Bada Boom!
Recommended
Michael & Cathy K. from M & M General Repair, Inc responded on 04/30/2020

Glad you are happy with the repairs, we look forward to working with you in the future, stay safe, warm, and healthy, enjoy your summer camping

Cathy Kulp
Sec.-Treas
717-445-4548
MO
Marc O.
Denver, PA
Ford Mustang
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2020
State inspection
Quick and easy. Reasonable price for needed repair.
Recommended
Michael & Cathy K. from M & M General Repair, Inc responded on 04/29/2020

Thank you Marc for taking the time out of your busy day to review us! We really appreciate your business, stay safe, warm and healthy!

Cathy Kulp
Sec.-Treas
717-445-4548
EW
Ed W.
Denver, PA
Jeep Patriot
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2020
Caring service
We appreciate the phone calls telling us what was needed to pass inspection but also the alerts of necessary work in the months
to come. Liz makes you feel like a most valued customer as she explains the work,drop off and pick up procedures..
Recommended
Michael & Cathy K. from M & M General Repair, Inc responded on 04/29/2020

Thank you Ed for taking the time out of your busy day to review us! We really appreciate your business, stay safe, warm and healthy!

Cathy Kulp
Sec.-Treas
717-445-4548
CJ
Corey J.
Narvon, PA
GMC Sonoma
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2020
Cory J
Great bunch of guys that do great work
Recommended
Michael & Cathy K. from M & M General Repair, Inc responded on 04/29/2020

Thank you Corey for taking the time out of your busy day to review us! We really appreciate your business, stay safe, warm and healthy!

Cathy Kulp
Sec.-Treas
717-445-4548
TM
Thomas M.
Denver, PA
Toyota Camry
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2020
Super service
Thank you for going the extra mile. Outstanding service
Recommended
Michael & Cathy K. from M & M General Repair, Inc responded on 04/24/2020

You are welcome Thomas, thank you for taking the time to give us a great review! Stay safe, warm and healthy.

Cathy Kulp
Sec.-Treas
717-445-4548
ER
Ed R.
Birdsboro, PA
Dodge Dakota
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/22/2020
Honesty
Honest up front
Recommended
Michael & Cathy K. from M & M General Repair, Inc responded on 04/24/2020

Thank you Ed for taking the time to review us! Stay safe, warm and healthy!

Cathy Kulp
Sec.-Treas
717-445-4548
RS
Ron S.
Bowmansville, PA
Ford Fusion
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2020
Love this Garage!
I had my car to M & M for the state inspection and an oil change. This all happened during this corona virus crisis, and I was thrilled with the work that was done and the ease of picking it up and not having to enter the building. Great job, as always.
Recommended
Michael & Cathy K. from M & M General Repair, Inc responded on 04/22/2020

Thank you Sue for the great review! We always try our best to keep everyone safe and happy! Hope you guys have a great summer. Stay healthy

Cathy Kulp
Sec.-Treas
717-445-4548
MM
Mildred M.
Denver, PA
Buick LaCrosse
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2020 Category: Service
Mildred said the employees at this place were very nice and she was very happy.
Recommended
Michael & Cathy K. from M & M General Repair, Inc responded on 04/22/2020

Thank you Mildred, Wishing you a safe and happy summer.

Cathy Kulp
Sec.-Treas
717-445-4548
KM
Katie M.
Mohnton, PA
Toyota MR2
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2020
The people
Great communication about repairs and prices. Excellent customer service
Recommended
Michael & Cathy K. from M & M General Repair, Inc responded on 04/20/2020

Thank you Katie we really appreciate you taking the time to review us! Stay safe and healthy.

Cathy Kulp
Sec.-Treas
717-445-4548
MW
Mike W.
East Earl, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2020
Customer Service
Over years used several local garages for my auto repairs they were all good but M&M a notch above I was in customer service for number of years so I no what it looks like & M&M is excellent
Recommended
Michael & Cathy K. from M & M General Repair, Inc responded on 04/03/2020

Thank you Mike for the great response. we work hard at being a notch above and greatly appreciate your feedback, we look forward to serving you in the future. Stay safe!

Cathy Kulp
Sec.-Treas
717-445-4548
JW
John Michael W.
East Earl, PA
Toyota Sienna
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2020
Customer service
Excellent service @ front desk & excellent mechanics
Recommended
Michael & Cathy K. from M & M General Repair, Inc responded on 03/31/2020

Thank you John for the great review! We do appreciate your feed back, we look forward to working for you in the future. Stay safe and warm.

Cathy Kulp
Sec.-Treas
717-445-4548