Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

1436 Reviews

ReScore Reviews™ (13)

ReScore
Overall Rating 4.1538446/5Overall Rating 4.1538446/5Overall Rating 4.1538446/5Overall Rating 4.1538446/5rating 4.1538446
Original
Overall Rating 1.92308/5rating 1.92308rating 1.92308rating 1.92308rating 1.92308
95% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


MS
Marilyn S.
New London, CT
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Service
I received wonderful treatment. Not only did your man drive me to a Dunkin’ Donuts to wait for the car and pick me up, , but the car was also washed and looked wonderful. Thank you

LL
Leon L.
Groton, CT
2014 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
A great waiting room.
Did what was required and more. Excellent service.
HUGHIE S. from M. J. Sullivan Hyundai responded on 03/18/2019

Thank you for the survey, we really appreciate your business!

Hugh Stevens
Service Director


DE
Diane E.
Uncasville, CT
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019 Category: Service
the professionalism
my problem was solved
HUGHIE S. from M. J. Sullivan Hyundai responded on 03/18/2019

Thank you for the survey, we really appreciate your business!

Hugh Stevens
Service Director


EM
Eleanor M.
Uncasville, CT
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
no comment
no comment
HUGHIE S. from M. J. Sullivan Hyundai responded on 03/15/2019

Thank you for the survey, we really appreciate your business!

Hugh Stevens
Service Director


JS
John S.
Lisbon, CT
2017 Hyundai Elantra
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/13/2019 Category: Service
Service
I brought my vehicle in @ 7:45 AM I called 3 times with no response finally at 12 pm I was told it still not in but they would call me in an hour so 2 hours later I called them and told them off I never got my car back to me till 4 pm UNECCEBTABLE
HUGHIE S. from M. J. Sullivan Hyundai responded on 03/13/2019

I'm sorry about your recent service visit. Unfortunately this type of repair has to go to a certified technician. I do apologize for any inconvenience.

Service Director 
Hugh Stevens


Verified Customer
Groton, CT
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Always Great, Easy Service Appt Visits
care free, easy service appointment visits. no complaints. Been going for the last 8 years.
HUGHIE S. from M. J. Sullivan Hyundai responded on 03/12/2019

Thank you for the survey, we really appreciate your business!

Hugh Stevens
Service Director


BS
Brian S.
Groton, CT
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
Great People there
Personal at MJ Sullivan’s are very helpful and knowledgeable of the Hyundai’s.
HUGHIE S. from M. J. Sullivan Hyundai responded on 03/12/2019

Thank you for the survey, we really appreciate your business!

Hugh Stevens
Service Director


GF
Gerard F.
New London, CT
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
best service anywhere
This dealership handles customer service in the very best way possible.
HUGHIE S. from M. J. Sullivan Hyundai responded on 03/12/2019

Thank you for the survey, we really appreciate your business!

Hugh Stevens
Service Director


DM
Deborah M.
New London, CT
2007 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
Hyundai Service
MJ's always provides excellent customer service.
HUGHIE S. from M. J. Sullivan Hyundai responded on 03/12/2019

Thank you for the survey, we really appreciate your business!

Hugh Stevens
Service Director


Verified Customer
Westerly, RI
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/09/2019 Category: Service
Mike the service man and Jadin the receptionst
Good
HUGHIE S. from M. J. Sullivan Hyundai responded on 03/09/2019

Thank you for the survey, we really appreciate your business!

Hugh Stevens
Service Director


SC
Steven C.
Taftville, CT
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/08/2019 Category: Service
good people
ditto
HUGHIE S. from M. J. Sullivan Hyundai responded on 03/08/2019

Thank you for the survey, we really appreciate your business!

Hugh Stevens
Service Director


MV
Marianne V.
Waterford, CT
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
service
great personnel and service
HUGHIE S. from M. J. Sullivan Hyundai responded on 03/08/2019

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


EP
Earl P.
Jewett City, CT
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019 Category: Service
Quick professional service.
Fixed all 3 issues we had. Phone setup, lights and recall.
HUGHIE S. from M. J. Sullivan Hyundai responded on 03/06/2019

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


SR
Samir R.
Groton, CT
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019 Category: Service
Quick service
Grate place to get car service
HUGHIE S. from M. J. Sullivan Hyundai responded on 03/06/2019

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


Verified Customer
Ledyard, CT
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Regular maintenance
Staff was friendly, timely, and neat.
HUGHIE S. from M. J. Sullivan Hyundai responded on 03/05/2019

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


EB
Elizabeth B.
Groton, CT
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Customer service
The customer service is excellent at the front desk. I am always informed about what is wrong with my car and what options are available.
HUGHIE S. from M. J. Sullivan Hyundai responded on 03/05/2019

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


JJ
John J.
Groton, CT
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019 Category: Service
na
na
HUGHIE S. from M. J. Sullivan Hyundai responded on 03/05/2019

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


AH
Ahmad H.
Salem, CT
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019 Category: Service
Aa
Bb
HUGHIE S. from M. J. Sullivan Hyundai responded on 03/05/2019
Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director

WW
Walter W.
New London, CT
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019 Category: Service
Great service
We always find the service department very professional.
HUGHIE S. from M. J. Sullivan Hyundai responded on 03/05/2019

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


Verified Customer
Oakdale, CT
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2019 Category: Service
Recall
Professional, quick
HUGHIE S. from M. J. Sullivan Hyundai responded on 03/04/2019

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director