Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

1644 Reviews

ReScore Reviews™ (14)

ReScore
Overall Rating 4.1428571/5Overall Rating 4.1428571/5Overall Rating 4.1428571/5Overall Rating 4.1428571/5rating 4.1428571
Original
Overall Rating 1.85714/5rating 1.85714rating 1.85714rating 1.85714rating 1.85714
95% Would Recommend
100% Business Response
Latest Review about 14 hours ago

Reviews


LP
Linda P.
New London, CT
2014 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2016 Category: Service
helpful, clean , and co. does a good job
yes i would recommend their business
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/10/2016

Hello Linda
Thanks so much for the 5 star rating. We really appreciate you letting us service your vehicle.

Thanks Again,
Hugh Stevens
Service Director
 


PM
Paul M.
Quaker Hill, CT
2007 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/08/2016 Category: Service
The people
Love to take my car there
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/10/2016

Thank you for your business and we really appreciate it.

Hugh Stevens
Service Director


MR
Mary R.
Quaker Hill, CT
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2016 Category: Service
Great Service
Very professional and informative
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/08/2016

Hello Mary
Thanks so much for the 5 star rating. We really appreciate you letting us service your vehicle.

Thanks Again,
Hugh Stevens
Service Director
 


Verified Customer
Pawcatuck, CT
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2016 Category: Service
Efficiency
Great service and staff who are interested in customer satisfaction.
William M S. from M. J. Sullivan Hyundai responded on 07/05/2016

Thanks so much for the 5 star rating. We really appreciate you letting us service your vehicle.

Thanks Again,
Hugh Stevens
Service Director

MB
Maureen B.
Canterbury, CT
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2016 Category: Service
Car Service
I can always get an appointment to have my car serviced , I'm in and out in no time and they do a great job.
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/05/2016

Hello Maureen
Thanks so much for the 5 star rating. We really appreciate you letting us service your vehicle.

Thanks Again,
Hugh Stevens
Service Director
 


PR
Patricia R.
Mystic, CT
2012 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2016 Category: Service
Quick Service for Oil Change
I would recommend to a friend.
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/05/2016

Hello Patricia
Thanks so much for the 5 star rating. We really appreciate you letting us service your vehicle.

Thanks Again,
Hugh Stevens
Service Director
 


PR
Pamela R.
Gales Ferry, CT
2006 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/01/2016 Category: Service
good quick service
Good quick service for overall review of car prior to long driving trip
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/05/2016

Thank you for your business and we really appreciate it.

Hugh Stevens
Service Director


JN
Jacqueline N.
Waterford, CT
2016 Hyundai Elantra
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/01/2016 Category: Service
Fundamental tasks must be too difficult
They need to pay attention. There's no reason to overfill an oil tank. It was so full it pushed the dipstick up ad oil was leaking from under the hood.
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/01/2016

I'm very sorry about your recent service visit. I did address the issue with the technician.  We are always striving to improve customer satisfaction.

Hugh Stevens
Service Director


SB
Scott B.
Oakdale, CT
2006 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2016 Category: Service
Very happy with the efficiency and customer service
Yes
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/01/2016

Hello Scott
Thanks so much for the 5 star rating. We really appreciate you letting us service your vehicle.

Thanks Again,
Hugh Stevens
Service Director
 


EC
Erick C.
Waterford, CT
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2016 Category: Service
Service
Great crew in service.
William M S. from M. J. Sullivan Hyundai responded on 06/29/2016

Hello Erick
Thanks so much for the 5 star rating. We really appreciate you letting us service your vehicle.

Thanks Again,
Hugh Stevens
Service Director
 


HW
Heather W.
Oakdale, CT
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2016 Category: Service
Realizes importance of your time.
Great job as always!
HUGHIE S. from M. J. Sullivan Hyundai responded on 06/29/2016

Hello Heather
Thanks so much for the 5 star rating. We really appreciate you letting us service your vehicle.

Thanks Again,
Hugh Stevens
Service Director


KN
Katherine N.
Mystic, CT
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2016 Category: Service
The service dept. is always responsive
A great dealership
HUGHIE S. from M. J. Sullivan Hyundai responded on 06/29/2016

Hello Katherine
Thanks so much for the 5 star rating. We really appreciate you letting us service your vehicle.

Thanks Again,
Hugh Stevens
Service Director


PU
Paul U.
Mystic, CT
2010 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2016 Category: Service
Routine maintenance
My car was taken in a little later then the appointment, but we were notified of the delay when we arrived
HUGHIE S. from M. J. Sullivan Hyundai responded on 06/29/2016

Hello Paul
Thanks so much for the 5 star rating. We really appreciate you letting us service your vehicle.

Thanks Again,
Hugh Stevens
Service Director


Verified Customer
North Stonington, CT
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2016 Category: Service
Great job
Always have been pleased with service personnel and work done.
HUGHIE S. from M. J. Sullivan Hyundai responded on 06/29/2016

Thanks so much for the 5 star rating. We really appreciate you letting us service your vehicle.

Thanks Again,
Hugh Stevens
Service Director


JG
John G.
Old Lyme, CT
2014 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2016 Category: Service
0
0
William M S. from M. J. Sullivan Hyundai responded on 06/28/2016

Hello John,
Thanks so much for the 5 star rating. We really appreciate you letting us service your vehicle.

Thanks Again,
Hugh Stevens
Service Director


MK
Mary K.
North Franklin, CT
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2016 Category: Service
Prompt professional service
Yes
HUGHIE S. from M. J. Sullivan Hyundai responded on 06/28/2016

Hello Mary
Thanks so much for the 5 star rating. We really appreciate you letting us service your vehicle.

Thanks Again,
Hugh Stevens
Service Director


EC
Ellen C.
Uncasville, CT
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2016 Category: Service
Excellent Service!
I highly recommend!
William M S. from M. J. Sullivan Hyundai responded on 06/27/2016

Hello Ellen
Thanks so much for the 5 star rating. We really appreciate you letting us service your vehicle.

Thanks Again,
Hugh Stevens
Service Director


WB
William B.
Waterford, CT
2008 HYUNDAI AZERA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2016 Category: Service
They take care of your questions
It was just an oil change and tire rotation
William M S. from M. J. Sullivan Hyundai responded on 06/27/2016

Hello William
Thanks so much for the 5 star rating. We really appreciate you letting us service your vehicle.

Thanks Again,
Hugh Stevens
Service Director


HP
Heather P.
Quaker Hill, CT
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2016 Category: Service
Car ready when they said would be
I would recommend to a friend because service people were friendly and explained the service that they performed on my vehicle
William M S. from M. J. Sullivan Hyundai responded on 06/27/2016

Hello Heather
Thanks so much for the 5 star rating. We really appreciate you letting us service your vehicle.

Thanks Again,
Hugh Stevens
Service Director


Verified Customer
Voluntown, CT
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2016 Category: Service
Regular maintaneous
Work done in a timely manner and everyone helpful and friendly. Clean waiting area.
HUGHIE S. from M. J. Sullivan Hyundai responded on 06/27/2016

Thanks so much for the 5 star rating. We really appreciate you letting us service your vehicle.

Thanks Again,
Hugh Stevens
Service Director