Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

1630 Reviews

ReScore Reviews™ (14)

ReScore
Overall Rating 4.1428571/5Overall Rating 4.1428571/5Overall Rating 4.1428571/5Overall Rating 4.1428571/5rating 4.1428571
Original
Overall Rating 1.85714/5rating 1.85714rating 1.85714rating 1.85714rating 1.85714
95% Would Recommend
100% Business Response
Latest Review about 15 hours ago

Reviews


JM
Jon M.
Niantic, CT
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2016 Category: Service
Service was excellent on all points
Service was excellent
HUGHIE S. from M. J. Sullivan Hyundai responded on 06/22/2016

Hello Jon
Thanks so much for the 5 star rating. We really appreciate you letting us service your vehicle.

Thanks Again,
Hugh Stevens
Service Director


EK
Edward K.
North Stonington, CT
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2016 Category: Service
Awesome service!
Bob, as my service advisor, is outstanding. I go to him for both of my Hyundai's. Very helpful and considerate.
HUGHIE S. from M. J. Sullivan Hyundai responded on 06/21/2016

Hello Edward
Thanks so much for the 5 star rating. We really appreciate you letting us service your vehicle.

Thanks Again,
Bill Sullivan


AV
Annette V.
Gales Ferry, CT
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2016 Category: Service
Customer courtesy
Excellent care and service
HUGHIE S. from M. J. Sullivan Hyundai responded on 06/21/2016

Hello Annette
Thanks so much for the 5 star rating. We really appreciate you letting us service your vehicle.

Thanks Again,
Bill Sullivan


SH
St H.
New London, CT
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2016 Category: Service
they know the cars that they work on and are customer friendly
excelnt
HUGHIE S. from M. J. Sullivan Hyundai responded on 06/20/2016

Thanks so much for the 5 star rating. We really appreciate you letting us service your vehicle.

Thanks Again,
Bill Sullivan

AH
Albert H.
East Lyme, CT
2015 Hyundai Elantra
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/18/2016 Category: Service
Waiting time
Waiting time needs improvement.
HUGHIE S. from M. J. Sullivan Hyundai responded on 06/20/2016

I'm very sorry about your recent service visit. We are always striving to improve customer satisfaction.

Hugh Stevens
Service Director


Verified Customer
Waterford, CT
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2016 Category: Service
Visit to service department at MJ Sulliivan
It was a good experience
HUGHIE S. from M. J. Sullivan Hyundai responded on 06/19/2016

Thank you for your business and we really appreciate it. Happy driving!!

Bill Sullivan


SS
Scott S.
Atlanta, GA
2011 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2016 Category: Service
Customer service
Service desk rep. lady.
William M S. from M. J. Sullivan Hyundai responded on 06/17/2016

Hello Scott,
Thanks so much for the 5 star rating. We really appreciate you letting us service your vehicle.

Thanks Again,
Bill Sullivan


RC
Rahul C.
Gales Ferry, CT
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2016 Category: Service
great customer service!
The staff here are very friendly and helpful. My oil change/maintenance was completed in less than an hour. The prices are also very reasonable. No complaints!
William M S. from M. J. Sullivan Hyundai responded on 06/17/2016

Hello Rahul,
Thanks so much for the 5 star rating. We really appreciate you letting us service your vehicle.

Thanks Again,
Bill Sullivan


TG
Tina G.
Groton, CT
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2016 Category: Service
Efficient and Easy - no internet :(
efficiency, ease of making an appt., good waiting area but the internet was not working this time which was kind of a bummer as I planned on working while waiting
William M S. from M. J. Sullivan Hyundai responded on 06/17/2016

Hello Tina,
Thanks so much for the 5 star rating. We really appreciate you letting us service your vehicle. Also Sorry about the internet.

Thanks Again,
Bill Sullivan


RC
Robert C.
Gales Ferry, CT
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2016 Category: Service
First oil Change
No comment
William M S. from M. J. Sullivan Hyundai responded on 06/17/2016

Hello Robert,
Thanks so much for the 5 star rating. We really appreciate you letting us service your vehicle.

Thanks Again,
Bill Sullivan


KS
Kevin S.
Killingworth, CT
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2016 Category: Service
Service
Courteous staff and very accomodating
William M S. from M. J. Sullivan Hyundai responded on 06/17/2016

Hello Kevin,
Thanks so much for the 5 star rating. We really appreciate you letting us service your vehicle.

Thanks Again,
Bill Sullivan


CP
Christine P.
Stonington, CT
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2016 Category: Service
Very professional
Gave an accurate timeframe estimate
William M S. from M. J. Sullivan Hyundai responded on 06/14/2016

Thank you for your business and we really appreciate it. Happy driving!!

Bill Sullivan

DG
Donald G.
Waterford, CT
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2016 Category: Service
Effecient
Left my car for the oil change. It was done shortly after I returned ., It was nice to have my car washed and vaccumed
William M S. from M. J. Sullivan Hyundai responded on 06/14/2016

Hello Donald,
Thanks so much for the 5 star rating. We really appreciate you letting us service your vehicle.

Thanks Again,
Bill Sullivan


Verified Customer
Ledyard, CT
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2016 Category: Service
Always excellent service
I've never had bad service or customer care at MJ Sullivan.
William M S. from M. J. Sullivan Hyundai responded on 06/13/2016

Thanks so much for the 5 star rating. We really appreciate you letting us service your vehicle.

Thanks Again,
Bill Sullivan

Verified Customer
Groton, CT
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2016 Category: Service
1ST CHECK
SUPERIOR SERVICE WITH ATTENTION TO DETAIL!!!
William M S. from M. J. Sullivan Hyundai responded on 06/13/2016

Thanks so much for the 5 star rating. We really appreciate you letting us service your vehicle.

Thanks Again,
Bill Sullivan

ED
Elsie D.
Groton, CT
2012 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2016 Category: Service
Nothing but the BEST at M.J.Sullivan
At M.J.Sullivan Hyundai you get Nothing but the Best in Service and the most Courteos people in the Service Dep. in this State.
William M S. from M. J. Sullivan Hyundai responded on 06/10/2016

Thanks Elsie your the Best!!!!

Bill


ML
Michael L.
Waterford, CT
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2016 Category: Service
The best
The best
William M S. from M. J. Sullivan Hyundai responded on 06/09/2016

Hi Michael,
Thanks so much for the 5 star rating. We really appreciate you letting us service your vehicle.

Thanks Again,
Bill Sullivan


Verified Customer
New London, CT
2009 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2016 Category: Service
.
.
William M S. from M. J. Sullivan Hyundai responded on 06/09/2016

Thanks so much for the 5 star rating. we really appreciate you letting us service your vehicle.

Thanks Again,
Bill Sullivan

Verified Customer
North Stonington, CT
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/08/2016 Category: Service
oil change, tire rotation
good
HUGHIE S. from M. J. Sullivan Hyundai responded on 06/26/2016

Thank you for your business and we really appreciate it.

Hugh Stevens
Service Director


EM
EDWIN M.
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2016 Category: Service
They did job
They did the work on time to get me to my grand daughter graduation
William M S. from M. J. Sullivan Hyundai responded on 06/06/2016

Hello Edwin,
Thank you for your business and we really appreciate the 5 star rating. Happy driving!!

Bill Sullivan