Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

1590 Reviews

ReScore Reviews™ (14)

ReScore
Overall Rating 4.1428571/5Overall Rating 4.1428571/5Overall Rating 4.1428571/5Overall Rating 4.1428571/5rating 4.1428571
Original
Overall Rating 1.85714/5rating 1.85714rating 1.85714rating 1.85714rating 1.85714
95% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


BS
Brian S.
Groton, CT
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
Great People there
Personal at MJ Sullivan’s are very helpful and knowledgeable of the Hyundai’s.
HUGHIE S. from M. J. Sullivan Hyundai responded on 03/12/2019

Thank you for the survey, we really appreciate your business!

Hugh Stevens
Service Director


GF
Gerard F.
New London, CT
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
best service anywhere
This dealership handles customer service in the very best way possible.
HUGHIE S. from M. J. Sullivan Hyundai responded on 03/12/2019

Thank you for the survey, we really appreciate your business!

Hugh Stevens
Service Director


DM
Deborah M.
New London, CT
2007 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
Hyundai Service
MJ's always provides excellent customer service.
HUGHIE S. from M. J. Sullivan Hyundai responded on 03/12/2019

Thank you for the survey, we really appreciate your business!

Hugh Stevens
Service Director


Verified Customer
Westerly, RI
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/09/2019 Category: Service
Mike the service man and Jadin the receptionst
Good
HUGHIE S. from M. J. Sullivan Hyundai responded on 03/09/2019

Thank you for the survey, we really appreciate your business!

Hugh Stevens
Service Director


SC
Steven C.
Taftville, CT
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/08/2019 Category: Service
good people
ditto
HUGHIE S. from M. J. Sullivan Hyundai responded on 03/08/2019

Thank you for the survey, we really appreciate your business!

Hugh Stevens
Service Director


MV
Marianne V.
Waterford, CT
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
service
great personnel and service
HUGHIE S. from M. J. Sullivan Hyundai responded on 03/08/2019

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


EP
Earl P.
Jewett City, CT
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019 Category: Service
Quick professional service.
Fixed all 3 issues we had. Phone setup, lights and recall.
HUGHIE S. from M. J. Sullivan Hyundai responded on 03/06/2019

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


SR
Samir R.
Groton, CT
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019 Category: Service
Quick service
Grate place to get car service
HUGHIE S. from M. J. Sullivan Hyundai responded on 03/06/2019

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


Verified Customer
Ledyard, CT
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Regular maintenance
Staff was friendly, timely, and neat.
HUGHIE S. from M. J. Sullivan Hyundai responded on 03/05/2019

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


EB
Elizabeth B.
Groton, CT
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Customer service
The customer service is excellent at the front desk. I am always informed about what is wrong with my car and what options are available.
HUGHIE S. from M. J. Sullivan Hyundai responded on 03/05/2019

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


JJ
John J.
Groton, CT
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019 Category: Service
na
na
HUGHIE S. from M. J. Sullivan Hyundai responded on 03/05/2019

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


AH
Ahmad H.
Salem, CT
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019 Category: Service
Aa
Bb
HUGHIE S. from M. J. Sullivan Hyundai responded on 03/05/2019
Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director

WW
Walter W.
New London, CT
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019 Category: Service
Great service
We always find the service department very professional.
HUGHIE S. from M. J. Sullivan Hyundai responded on 03/05/2019

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


Verified Customer
Oakdale, CT
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2019 Category: Service
Recall
Professional, quick
HUGHIE S. from M. J. Sullivan Hyundai responded on 03/04/2019

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


PL
Puikwok L.
East Lyme, CT
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019 Category: Service
Recall service
Friendly & politely
HUGHIE S. from M. J. Sullivan Hyundai responded on 03/02/2019

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


TR
Thomas R.
Taftville, CT
2008 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/01/2019 Category: Service
Satisfied Guy
I've come to expect everything to be excellent, and once again my visit to the service department did not fall short.
HUGHIE S. from M. J. Sullivan Hyundai responded on 03/02/2019

Thank you for the survey, we really appreciate your business!

Hugh Stevens
Service Director


Verified Customer
Salem, CT
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019 Category: Service
friendly service
I always experience friendly service
HUGHIE S. from M. J. Sullivan Hyundai responded on 03/02/2019

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


Verified Customer
Groton, CT
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019 Category: Service
Professional efficiency
Fantastic!
HUGHIE S. from M. J. Sullivan Hyundai responded on 03/01/2019

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


RS
Richard S.
New London, CT
2012 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
I have always been treated well by M.J. Sullivan people!
From purchase to maintaining I'm treated as an important customer!
HUGHIE S. from M. J. Sullivan Hyundai responded on 02/27/2019

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


TL
Thomas L.
Pawcatuck, CT
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Good , Fast , and Quality Service
Always pleased with MJ's service been using it for years
HUGHIE S. from M. J. Sullivan Hyundai responded on 02/27/2019

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director