Mackert Automotive LLC


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

276 Reviews

99% Would Recommend
75% Business Response
Latest Review 3 days ago
Tish Y. on 11/15/2017
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"Both the staff and the quality of the work on my car were top notch."
I would highly recommend Mackert Automotive.
Vehicle: Ford Escape
Service Date: 11/10/2017
Review Created: 11/15/2017 05:56 AM
Dave B. on 11/15/2017
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Dave said this business did a good job.
Vehicle: Ford Focus
Category: Service
Service Date: 11/10/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Carolyn K. on 11/15/2017
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Carolyn said the service took too long for a battery replacement.
Vehicle: Buick LeSabre
Category: Service
Service Date: 11/09/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Howard G. on 11/13/2017
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Howard said the staff did everything he asked of them.
Vehicle: Audi allroad
Category: Service
Service Date: 11/06/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Carol H. on 11/10/2017
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"Awesome business"
As always you do a great job.
Vehicle: Toyota Prius
Service Date: 11/08/2017
Review Created: 11/10/2017 01:05 PM
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Howard M. at Mackert Automotive LLC responded on 11/13/2017

Thanks Carol, say hi to Bill
Howard

Don W. on 11/09/2017
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Don said the business provides good service.
Vehicle: Honda CR-V
Category: Service
Service Date: 11/02/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
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Howard M. at Mackert Automotive LLC responded on 11/13/2017

Thanks for the 5 stars Don, we're enjoying your little CR-V, thanks again,
Howard

Laura M. on 11/08/2017
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"A job done right"
Thank you for restoring good gas mileage, a ruff running engine and the O2 intake sensor. Our truck runs great. Hey mileage is back up around 22 hey and city is 16. It’s amazing how a simple fix like this effected so much in the running and operation of the vehicle. We are very happy to have it running and performing as it should
Vehicle: Chevrolet Silverado SS
Service Date: 11/07/2017
Review Created: 11/08/2017 10:29 PM
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Howard M. at Mackert Automotive LLC responded on 11/13/2017

Thanks Laura, sorry I didn't get to see you this trip. Your friendship is apprecaited.
Howard

Jeanett W. on 11/08/2017
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"always honest, always on time"
Great!
Vehicle: Honda Pilot
Service Date: 10/30/2017
Review Created: 11/08/2017 04:23 PM
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Howard M. at Mackert Automotive LLC responded on 11/13/2017

Thanks Jeanett, we appreciate your business
Howard

Laura M. on 11/04/2017
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"Honest and relieable repairs"
We have used Mackert Auto for our routine maintenance and repairs of our vehicles. We never had a complaint, the work has been completed and completely satisfied with the work that was needed. I do have one complaint, it seems that with more people finding Mackert Auto these days, getting in to have our vehicles looked at, takes a few more days now to schedule. :)
Vehicle: GMC Acadia
Service Date: 11/03/2017
Review Created: 11/04/2017 08:41 PM
Dale B. on 11/02/2017
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"Great team"
I take my vehicle to Mackert because they do great work.
Vehicle: Oldsmobile Bravada
Service Date: 11/01/2017
Review Created: 11/02/2017 09:00 PM
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Howard M. at Mackert Automotive LLC responded on 11/03/2017

Thanks for the 5 stars Dale, we appreciate your business.
Howard

William S. on 11/01/2017
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"LED headlight replacement on 1996 Ford Econoline van."
I was able to make same day appointment. All personnel were courteous and LED headlight replacement was done well.
Vehicle: Ford Econoline
Service Date: 10/30/2017
Review Created: 11/01/2017 07:42 AM
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Howard M. at Mackert Automotive LLC responded on 11/03/2017

Thanks for the review William, glad we could get you in and out.
Howard

John K. on 10/31/2017
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"It's all about service"
Mackert has been looking after my cars for 8 years. I now have my granddaughter and sister taking their cars in because they can trust them to do whats best.
Vehicle: Toyota RAV4
Service Date: 10/30/2017
Review Created: 10/31/2017 08:05 PM
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Howard M. at Mackert Automotive LLC responded on 11/03/2017

John, it's been a fun 8 years doing business with you:)
Thanks always,
Howard

Jane I. on 10/31/2017
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Jane said this business has done beautiful service with fair prices. She trusts them with everything in her vehicle.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 09/26/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
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Howard M. at Mackert Automotive LLC responded on 11/13/2017

Thanks Jane, it's our pleasure to care for you and your car.
Howard

Brian C. on 10/31/2017
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Brian said this business is friendly, professional, and very helpful.
Vehicle: Subaru Outback
Category: Service
Service Date: 10/26/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
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Howard M. at Mackert Automotive LLC responded on 11/13/2017

Thanks for the review Brian,
Howard

Nathan K. on 10/31/2017
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Nathan said everything went fine with his experience.
Vehicle: Toyota Highlander
Category: Service
Service Date: 09/22/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
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Howard M. at Mackert Automotive LLC responded on 11/13/2017

Nathan, we're glad everything went well. That's our goal, customer enthusiasm.
Howard

Ken T. on 10/28/2017
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Ken said this facility did good.
Vehicle: Mercedes-Benz E-Class
Category: Service
Service Date: 10/03/2017
Review Created: 10/28/2017
This review was collected via phone interview by Customer Research Inc.
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Howard M. at Mackert Automotive LLC responded on 11/13/2017

Thanks for the 5 stars Ken,
Howard

John M. on 10/27/2017
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John said the staff was quick and the price was fair.
Vehicle: Honda Pilot
Category: Service
Service Date: 10/23/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
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Howard M. at Mackert Automotive LLC responded on 11/13/2017

Thank you John, for the business and review
Howard

Bob M. on 10/26/2017
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"Consistently good"
I had both cars in for work this week. Everything went exceptionally well, and is consistent with the treatment every time I visit Mackert Automotive LLC.
Vehicle: Mercury Mountaineer
Service Date: 10/24/2017
Review Created: 10/26/2017 01:18 PM
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Howard M. at Mackert Automotive LLC responded on 11/03/2017

Thanks Bob, your loyalty and friendship are an extra reward for us here. Thanks for who you are.
Howard

Cindy R. on 10/26/2017
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Cindy said this business did good work and it was of value.
Vehicle: Chrysler Sebring
Category: Service
Service Date: 10/19/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
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Howard M. at Mackert Automotive LLC responded on 11/13/2017

Hey Cindy, thanks for the business and 5 star review. We appreciate you.
Howard

Bill E. on 10/23/2017
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Bill said this business provided good customer service.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 10/12/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
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Howard M. at Mackert Automotive LLC responded on 11/13/2017

Thanks Bill, so glad our "fix" took care of your engine tick.
Howard

Displaying Review 1 - 20 of 276 in total