Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

455 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


ML
Matt L.
Costa Mesa, CA
Toyota FJ Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2017 Category: Service
Matt said his vehicle runs well and he got exactly what he needed. He was in and out in 45 minutes.
This review was collected via phone interview by Customer Research Inc.

RJ
Rico J.
Santa Ana, CA
Lexus CT 200h
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017 Category: Service
Rico said the workers at this facility are amazing. They know what they're doing. They are prompt and they have good prices.
This review was collected via phone interview by Customer Research Inc.

LO
Linda O.
Laguna Hills, CA
Scion xB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2017 Category: Service
Linda said she loves this business. They are pleasant and their customer service is great. She stated she wouldn't take her vehicle anywhere else.
This review was collected via phone interview by Customer Research Inc.

ER
Eddy R.
Santa Ana, CA
Acura TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2017 Category: Service
Eddy said this business was fast, friendly, neat and organized.
This review was collected via phone interview by Customer Research Inc.

MM
MARIA M.
Tustin, CA
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2017
Macs Auto Care
Knowledgable, polite and friendly.

DV
Daniel V.
Anaheim, CA
Acura Integra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2017 Category: Service
Daniel said the services provided by this business was good.
This review was collected via phone interview by Customer Research Inc.

DE
DAVID E.
Santa Ana, CA
Volkswagen Tiguan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2017
So Great! Not only because of their capabilities, but there personality.
These guys know what they are doing.

BT
Bernard T.
Newport Coast, CA
INFINITI G35 Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2017 Category: Service
Bernard said he's always very satisfied with the excellent service. The employees are honest, courteous and always do a good job and complete the job right, so he does not have to return. He has been a customer for some years.
This review was collected via phone interview by Customer Research Inc.

LJ
Linda J.
Irvine, CA
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2017 Category: Service
Linda said this business was really helpful and they did a good job.
This review was collected via phone interview by Customer Research Inc.

CN
Chinh N.
Anaheim, CA
Scion tC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2017 Category: Service
Chinh said the service was high quality and he appreciated how fast the service was. The staff did a good job.
This review was collected via phone interview by Customer Research Inc.

CS
Clifford S.
Fullerton, CA
Volvo 850
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2017 Category: Service
Clifford said the staff was very cordial. They understood and worked with him. He would visit them again. They did as promised. They were friendly and understanding.
This review was collected via phone interview by Customer Research Inc.

CM
Corey M.
Newport Beach, CA
Toyota Matrix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2017 Category: Service
Corey said the job was done in a timely manner and the price was fair.
This review was collected via phone interview by Customer Research Inc.

SH
SCOTT H.
Newport Beach, CA
Volkswagen Tiguan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2017
Above and beyond
Above and beyond

SS
STEVE S.
Irvine, CA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2017
Great service, Efficient, Excellent Communication, and Professional
The service was excellent. My car was done sooner than expected.

RG
Rebbeca G.
Lake Arrowhead, CA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2017 Category: Service
Rebbeca said they were really nice. They provided an explanation before the service work was performed.
This review was collected via phone interview by Customer Research Inc.

WH
Wei H.
Garden Grove, CA
Mercedes-Benz R350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2017 Category: Service
Wei said he really appreciated that the mechanic did not trying to up-sell him on any additional repairs.
This review was collected via phone interview by Customer Research Inc.

NJ
NICLOAS J.
San Clemente, CA
Lexus ES 300 Luxury Sport Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2017
Competent, quick and good price value of service
What I love about Mac's Auto Service is that they can fit you in on short notice, they are in control of schedule, get the job done and have helpful advise in regard to your vehicle when needed! I am planning on using their Services again for all my vehicles!

AI
Anthony I.
Irvine, CA
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2017 Category: Service
Anthony said the service was quick and easy. It didn't take too long.
This review was collected via phone interview by Customer Research Inc.

SM
Steve M.
Huntington Beach, CA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2017 Category: Service
Steve said this business did what they needed to do and he was in and out.
This review was collected via phone interview by Customer Research Inc.

CG
Chamra G.
Irvine, CA
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2017 Category: Service
Spoke with Inoka. She said this business was punctual and spot on in finding out what was wrong with the vehicle. She added that it would be nice if they could increase the size of the waiting area.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 101 - 120 of 455 in total