Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

545 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


MR
MARK R.
Newport Coast, CA
Volkswagen Golf
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2018
Great customer service.
Honestly this is a great shop. They are straightforward and reliable. Makes you realize how much a rip off it is with the dealer. I have been going there for years and I am always pleased. I highly recommend using Mac's auto care!

AF
Andrew F.
Santa Ana, CA
Volkswagen Touareg
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Andrew said the customer service was good.
This review was collected via phone interview by Customer Research Inc.

TN
Thuy N.
Westminster, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Thuy said she would recommend the business.
This review was collected via phone interview by Customer Research Inc.

LS
Laily S.
Irvine, CA
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Laily said the staff at this business made her feel very comfortable. They were a very kind team. She appreciated the good follow-up.
This review was collected via phone interview by Customer Research Inc.

XX
Xiao X.
Irvine, CA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2018 Category: Service
Xiao said the business is very efficient and good.
This review was collected via phone interview by Customer Research Inc.

GL
GINA L.
Ventura, CA
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2018
Just amazing
They always have the best prices and I know that they are not trying to gauge me.

RH
RICK H.
Costa Mesa, CA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2017
Quality, Thouroughness, Detail
I don't trust mechanics. I do most repairs myself. But when I can't do myself.
I TRUST THESE GUYS.

PS
PAM S.
Costa Mesa, CA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2017
Superior Service
The work was done quickly and correctly. Very happy.

JL
Jairo L.
Santa Ana, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2017 Category: Service
Jairo said this business had really good customer service. He didn't have an appointment and they were able to fit him in to service his vehicle.
This review was collected via phone interview by Customer Research Inc.

RM
Ralph M.
Lake Forest, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017 Category: Service
Ralph said the gentleman he worked with was professional, knowledgeable and gave him great advice. He had an appointment at 1 pm and the staff members got him in right at 1 pm and out at 2 pm.
This review was collected via phone interview by Customer Research Inc.

FA
Frank A.
San Clemente, CA
Porsche 911
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017 Category: Service
Frank said the business had good customer service and Mac is efficient.
This review was collected via phone interview by Customer Research Inc.

KR
Kelcy R.
Santa Ana, CA
Acura Integra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/12/2017 Category: Service
Kelcy said the staff were awesome and the price was fair. However, the service was a little slow.
This review was collected via phone interview by Customer Research Inc.

LS
Laura S.
Newport Beach, CA
Lexus CT 200h
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2017 Category: Service
Laura said this business possesses honesty, integrity and promptness, which is very hard to come by when trying to find a good mechanic.
This review was collected via phone interview by Customer Research Inc.

TV
Toan V.
Garden Grove, CA
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2017 Category: Service
Toan said the service was great and went smoothly. He's happy with the way his vehicle is running.
This review was collected via phone interview by Customer Research Inc.

DM
Douglas M.
Newport Beach, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2017 Category: Service
Douglas said the service and the prices were both good.
This review was collected via phone interview by Customer Research Inc.

JV
Juila V.
Costa Mesa, CA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2017 Category: Service
Julia said the business finished in the time they said they would be finished.
This review was collected via phone interview by Customer Research Inc.

JY
Jillian Y.
Nuevo, CA
Audi Q3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2017 Category: Service
Jillian said everything went smoothly.
This review was collected via phone interview by Customer Research Inc.

BS
Bob S.
Whittier, CA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2017 Category: Service
Bob said he liked the service.
This review was collected via phone interview by Customer Research Inc.

CA
Carina A.
Newport Beach, CA
Dodge Caliber
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017 Category: Service
Carina said everything was perfect.
This review was collected via phone interview by Customer Research Inc.

NS
Nathan S.
Capistrano Beach, CA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Nathan said he highly recommends this business. They went above and beyond. They went and out of their way to get the repair done and they had the vehicle ready the next day.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 161 - 180 of 545 in total