Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85
4.8

( 662 Reviews )

99% Would Recommend
Latest Review 8 days ago

Reviews


LD
Lew D.
Center Line, MI
Saab 9-7X
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2019 Category: Service
Lew said the service was pretty good.
This review was collected via phone interview by Customer Research Inc.

MZ
Matthew Z.
Warren, MI
Chevrolet Cavalier
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2019 Category: Service
Matthew said they know him and treat him well at the business.
This review was collected via phone interview by Customer Research Inc.

DB
Delores B.
Warren, MI
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Delores said she is happy with Mac's service.
This review was collected via phone interview by Customer Research Inc.

JL
John L.
Michigan
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2019 Category: Service
John said this business has done all of his work for years. He trusts them.
This review was collected via phone interview by Customer Research Inc.

MJ
Marlene J.
Warren, MI
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019 Category: Service
Marlene said the experience with this business was smooth, it went just the way it's supposed to. Everything was great.
This review was collected via phone interview by Customer Research Inc.

RM
ROBERT M.
Center Line, MI
Chevrolet
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019
No Surprises
Mac’s remains a reliable go-to for our family

JZ
James Z.
Warren, MI
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019 Category: Service
James said the staff was quick and the service was economical.
This review was collected via phone interview by Customer Research Inc.

AG
ADRIENNE G.
Roseville, MI
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2019
Mac's
They do good honest work

CS
CHRISTINE S.
Warren, MI
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2019
Friendly people; problem explained and work done to satisfaction.
See above.

MM
MARY ANN M.
Warren, MI
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2019
EXCELLENT
Honesty, Integrity, Quality...the sign out front of Mac's Tire & Auto Repair is what brought me in almost 20 years ago. This is exactly what I have received each and every time I have gone in for oil changes, brakes, tires, and all my other maintenance visits. Everyone there is very knowledgeable and make sure that you understand what is going on with your vehicle. The only thing missing from their sign out front is the word Excellent!
Mac M., Owner from Mac's Tire & Auto Repair responded on 09/26/2019

Mary Ann,  Thank you so much for the kind words.  My staff and I are really appreciative of the response and strive to give you the utmost care for you and your vehicle.  Mac


JL
John L.
Michigan
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2019 Category: Service
John said the staff were honest, quick, and got the service done the right way.
This review was collected via phone interview by Customer Research Inc.
Mac M., Owner from Mac's Tire & Auto Repair responded on 09/26/2019

Thank You so much John.   Mac


DD
David D.
Center Line, MI
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
David said they fixed his vehicle right away. It was fixed correctly. The service was relatively quick.
This review was collected via phone interview by Customer Research Inc.

NG
Nancy G.
Center Line, MI
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2019 Category: Service
Nancy said she loved the business. They were nice and told the truth. She has know them for a long time.
This review was collected via phone interview by Customer Research Inc.

JS
JULIA S.
Warren, MI
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019
Quick Service and great people
Always receive straight and truthful information on maintenance and repairs. Willing to work with me on scheduling maintance work. My car was ready before their estimated time. I'm so glad my friend referred me to Mac's.

BD
Bob D.
Michigan
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
Bob said the business is very good to him. The people there are very honest and that is rare. He would recommend them to others.
This review was collected via phone interview by Customer Research Inc.

KN
Kathy N.
Center Line, MI
Cadillac DTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
Kathy said the service was very good. She mentioned the staff took care of her right away, answered her questions and her vehicle was ready within a couple hours. She stated that the service was wonderful and she is happy to recommend this business. She said she will return to this facility.
This review was collected via phone interview by Customer Research Inc.

JE
JEFF E.
Warren, MI
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019
Close to my house
Great service and work preformed done in a quick timely period

BW
Bryan W.
Berkley, MI
Chevrolet Silverado 1500
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/15/2019 Category: Service
Bryan said that this morning he found scratches on his new 22 inch rims from the mounting machine and they are black, so it shows a lot. He added they were all right guys, he just wishes they'd mentioned it.
This review was collected via phone interview by Customer Research Inc.
Mac M., Owner from Mac's Tire & Auto Repair responded on 08/21/2019

Bryan,  At Macs Tire and Auto repair, we have the newest machine for mounting and dismouning tires.   The machine has a plastic duckhead that runs  on the inside part of the rim the loosens the tire off the rim.   The reason for the plastic duckhead is that you wont scratch the rim.
My tire tech Chris has dismounted and mounted thousands of tires since he has been here nine years.  He is very conscious of taken the time and completing his tasks with tires with never scratching a rim.  If Chris had scrathed you rim he would have mentioned it.   I asked Chris if he had scratched the rim and he stated no, the rims were not new and were corroded around the lug nut area, and tires were worn to where yiou needed new tires.   
So with this being said your scratches did not happen here.   Thank You Mac.    


DT
Dylan T.
Warren, MI
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
Dylan said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

RN
REBECCA N.
Smiths Creek, MI
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2019
My Lesson in Automotive Fluids
My 2007 Town Car was leaking something. I got a few opinions and even had one of my own. I shared them with Mike at Mac's.
I was totally wrong. Mike and Chris both pleasantly gave me a lesson in automotive fluids.
They diagnosed the problem quickly and now my problem is fixed. No more leak.
TY, guys!