Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

607 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


NJ
Nancy J.
Highland Park, MI
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Nancy said that she was satisfied with the service that she received. It was timely, the staff was friendly and it was fairly reasonable. She appreciates them getting her in. She walked in and they got her in and got her out really swiftly and she just appreciated that.
This review was collected via phone interview by Customer Research Inc.

GK
Gregory K.
Harrison Township, MI
Buick LaCrosse
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/02/2019 Category: Service
Gregory said that the place was good.
This review was collected via phone interview by Customer Research Inc.

JW
JACKIE W.
Warren, MI
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019
Great service!
Today's visit was not routine, but the team at Mac's diagnosed and fixed our problem in the same day. Thanks for your great, fast service. We trust you with our vehicles!

YW
Yvonne W.
Warren, MI
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Yvonne said the service was wonderful. Her vehicle was cleaned.
This review was collected via phone interview by Customer Research Inc.

RM
Randy M.
Warren, MI
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Randy said the people at the business are great and always helpful, They are quick and have good service.
This review was collected via phone interview by Customer Research Inc.

DW
DOUGLAS W.
Warren, MI
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2019
Power Steering Flush
BG-44 product ensures long life for the pump on my Towncar. Dropped off and in less than an hour Mike called me to pick up my ride. Reliable and timely service is the hallmark of ANY business.....especially true here at Mac's!

MM
Matthew M.
Kalamazoo, MI
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Matthew said they were very good at corresponding with him and they stayed within the budget that had been discussed.
This review was collected via phone interview by Customer Research Inc.

EA
Edward A.
Michigan
Ford Contour
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Edward said they always do a good job
This review was collected via phone interview by Customer Research Inc.

SM
Steve M.
Warren, MI
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Steve said every time he gets work done he never has any issues. Also they do a good job, that's why he keeps going back.
This review was collected via phone interview by Customer Research Inc.

ED
Elaine D.
North Branch, MI
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Elaine said they are super professional. They are super nice. They are amazing. They always go the extra mile for her sister who has nerve damage to her face and is in pain all the time. Her mother had passed away unexpectedly and she needed to get her vehicle fixed. They allowed her to do payments due to the expense of her mothers passing.
This review was collected via phone interview by Customer Research Inc.

KG
Kara G.
Grosse Pointe, MI
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Kara said the business always takes really good care of her with no pressure service.
This review was collected via phone interview by Customer Research Inc.

MS
MIKE S.
Warren, MI
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
Customer service
So glad they stand behind their parts and labor. Customers are always first with you. Thank you!!

DM
DEANA M.
Roseville, MI
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018
Great prices
Great prices and great customer service, very honest and realiable...

DV
DOMANIC V.
Warren, MI
Mercury Mariner
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/17/2018
Fair pricing, and quality repairs.
Mike and his crew again service my vehicle in a timely manner and at a fair price. I would highly recommend Mac for all your Automotive Service needs.

JS
JULIA S.
Warren, MI
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
Great guidience for new tires
Great help walking me thru the tire options. Valued my concerns and queations and gave great suggestions. Had tires by the next day!

RW
ROY W.
Warren, MI
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
Fast and easy
Minor fixes, no waiting. Job done.

DJ
Darin J.
Michigan
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Darin said they got his vehicle done right away. He felt they are very personable, quick and top notch.
This review was collected via phone interview by Customer Research Inc.

NG
Nancy G.
Center Line, MI
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Nancy said the business does a good job. They talk about what needs to be done, to find out what she wants. The customer service is wonderful, honest, polite and nice. She does recommend them to others.
This review was collected via phone interview by Customer Research Inc.

DH
DAROLD H.
Warren, MI
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
Awesome Crew
These are some of the most honest and hard working mechanics I know. Also they charge you fair prices next to them I don't really want anyone else under the hood of my car.

MS
MIKE S.
Warren, MI
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
Customer service
I love when I have an issue with our vehicles, I can always know that bringing them to you, you will check out what the REAL problem is and get it taken care of properly. Thank you so much for not ripping of your customers and being honest!!