Maita Subaru is proud to serve Sacramento with quality Subaru vehicles. With models like the Subaru Impreza, WRX, STI, BRZ, Legacy, Outback, Forester, XV Crosstrek and Tribeca, we have something for every taste and need. Come visit us at 2410 Auburn Blvd. to see our vehicles and take one for a test drive.
If you're looking for a used
Maita Subaru is proud to serve Sacramento with quality Subaru vehicles. With models like the Subaru Impreza, WRX, STI, BRZ, Legacy, Outback, Forester, XV Crosstrek and Tribeca, we have something for every taste and need. Come visit us at 2410 Auburn Blvd. to see our vehicles and take one for a test drive.
If you're looking for a used car in Sacramento, we can assist you there as well. Visit our inventory page to see our large collection of pre-owned vehicles.
Maita Subaru is not just your Sacramento Subaru dealership; we also provide a full line of services dedicated to our California customers. From Subaru car repairs performed by expert mechanics, to OEM Subaru auto parts, to car loans, Maita Subaru is the smart choice for your automotive needs.
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Maita Subaru is proud to serve Sacramento with quality Subaru vehicles. With models like the Subaru Impreza, WRX, STI, BRZ, Legacy, Outback, Forester, XV Crosstrek and Tribeca, we have something for every taste and need. Come visit us at 2410 Auburn Blvd. to see our vehicles and take one for a test drive.
If you're looking for a used
Maita Subaru is proud to serve Sacramento with quality Subaru vehicles. With models like the Subaru Impreza, WRX, STI, BRZ, Legacy, Outback, Forester, XV Crosstrek and Tribeca, we have something for every taste and need. Come visit us at 2410 Auburn Blvd. to see our vehicles and take one for a test drive.
If you're looking for a used car in Sacramento, we can assist you there as well. Visit our inventory page to see our large collection of pre-owned vehicles.
Maita Subaru is not just your Sacramento Subaru dealership; we also provide a full line of services dedicated to our California customers. From Subaru car repairs performed by expert mechanics, to OEM Subaru auto parts, to car loans, Maita Subaru is the smart choice for your automotive needs.
...more
Maita Subaru is proud to serve Sacramento with quality Subaru vehicles. With models like the Subaru Impreza, WRX, STI, BRZ, Legacy, Outback, Forester, XV Crosstrek and Tribeca, we have something for every taste and need. Come visit us at 2410 Auburn Blvd. to see our vehicles and take one for a test drive.
If you're looking for a used
Maita Subaru is proud to serve Sacramento with quality Subaru vehicles. With models like the Subaru Impreza, WRX, STI, BRZ, Legacy, Outback, Forester, XV Crosstrek and Tribeca, we have something for every taste and need. Come visit us at 2410 Auburn Blvd. to see our vehicles and take one for a test drive.
If you're looking for a used car in Sacramento, we can assist you there as well. Visit our inventory page to see our large collection of pre-owned vehicles.
Maita Subaru is not just your Sacramento Subaru dealership; we also provide a full line of services dedicated to our California customers. From Subaru car repairs performed by expert mechanics, to OEM Subaru auto parts, to car loans, Maita Subaru is the smart choice for your automotive needs.
...more
1) Sheldon did not want to accept the way we wanted to finance our car even though our preferred method is acceptable. He was extremely pushy in having us finance through Chase or through the dealership to our credit union. My partner and I made it clear that we planned to pick up a check to pay for the car multiple times. After I repeatedly told him no, he proceeded to explain the same exact thing to my partner who also told him no. After we both said no, he asked the same question in a different way. There was a point in this process where it felt like he was trying to turn my partner and I against each other.
2) When we arrived around 9:15 AM, I asked if my car could get appraised because that would factor into our decision. Sheldon pushed off the appraisal because he wanted us to get into cars to test drive. I asked several times but he kept pushing it off. By 11 AM, we had to leave because we needed to run an errand downtown before 12. By this time we had test driven two cars but mostly spent time waiting in the office for answers to questions.
3) It took a very long time for basic things to happen. At first we were patient. It took nearly 30 minutes for Sheldon to fetch the car we were interested in from their sister dealership down the street. Soon we saw it was a trend though. It appears sales people can't provide answers to questions without consulting the store manager. Whenever we had a question, we waited a minimum of 15-20 minutes for answers. Considering we were the only customers in the store, this seems like an extreme waiting period. When we returned from our errand around 12:15/12:30, the appraisal was just finishing up. We spent another 3 hours at this dealership trying to get clear answers to our questions which was impossible.
4) The two cars we were comparing were very similar so we said we would go with the one that could provide the better price. Apparently I do not have the same understanding as “out the door” price. Sheldon included our down payment in the “out the door” price. My understanding is “out the door” is what I am responsible for paying. It felt like a sneaky way to trick people that don't look at a price closely enough. There was also nearly $400 in general fees that Sheldon described as “DVM fees” but would not break them down. This is in addition to taxes. The pricing felt ambiguous.
5) We took a walk and decided we didn’t feel comfortable with a dealership that was trying to strong arm us into paying a price with sneaky fees and salesmen that appear to operate without ethics and consideration for the customers. When we told them that we were not going to proceed with the purchase, they scrambled to keep our business and suggested a new car instead. A new car was never in our budget, and that was something we had communicated early on in our visit. The dealership is unable to accept “no” as an answer. Early on and throughout my visit, I made it clear that I did not want to participate in receiving their marketing emails, yet I have received several emails from Sheldon over the past nearly two weeks. I asked Sheldon 3 times and the store manager once to stop contacting me. It wasn’t until I told Sheldon that I felt harassed that he responded to my request. In person, Sheldon promised that he would not add me to marketing emails yet he admitted that I was on a list in his most recent email and that I could unsubscribe.
Save yourself time and avoid this dealership unless you’re ready to be scammed or harassed if you choose to not buy a car.