We're the kind of Toyota, Scion dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration.
It's a lot to wrap your head around but at Maita Toyota we do our best to make the car buying
We're the kind of Toyota, Scion dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration.
It's a lot to wrap your head around but at Maita Toyota we do our best to make the car buying experience an easy one. We're the kind of Sacramento, CA car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Sacramento, CA Toyota, Scion dealer that strives for 100% customer satisfaction.
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We're the kind of Toyota, Scion dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration.
It's a lot to wrap your head around but at Maita Toyota we do our best to make the car buying
We're the kind of Toyota, Scion dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration.
It's a lot to wrap your head around but at Maita Toyota we do our best to make the car buying experience an easy one. We're the kind of Sacramento, CA car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Sacramento, CA Toyota, Scion dealer that strives for 100% customer satisfaction.
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We're the kind of Toyota, Scion dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration.
It's a lot to wrap your head around but at Maita Toyota we do our best to make the car buying
We're the kind of Toyota, Scion dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration.
It's a lot to wrap your head around but at Maita Toyota we do our best to make the car buying experience an easy one. We're the kind of Sacramento, CA car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Sacramento, CA Toyota, Scion dealer that strives for 100% customer satisfaction.
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So last Saturday (06/03/2017) I purchased a car at Maita Toyota of Sacramento. I called one of the sales representative (Robert) the day before, telling him about the car I'm interested in, and we have scheduled a time to meet. I was late, by the time I arrived he was busy with another client. He told me somebody else would assist me, but I waited for almost half an hour and nobody came.
Eventually I called him again, this time he asked Chay to help me out. I've already discussed with Robert about a specific used car, but he didn't say a word about the car to Chay. So a lot of time was wasted because Chay took me to look at the new cars at first, and later couldn't find the specific car I asked for. I waited under the sun the whole time. IF THEY KNEW I WAS COMING, THEY SHOULD HAVE PREPARED THE CAR KEY AND KNOWN WHERE THE CAR WAS PARKED.
I rented a car to go to Sacramento and the rate was timed hourly, so I was quite unhappy with all the time wasted. After I decided to buy the car, I found out I had to return my rented car to Davis before 7 pm. But a finance representative insisted that I should sign the paperwork and pay the money right away (it was like 6:30 pm). He was very unfriendly, and didn't even try to understand my situation. I FELT LIKE ALL HE CARED WAS THE MONEY. HIS SERVICE WAS AWFUL. I signed every paperwork in a rush, and didn't even know what I was signing. (Like there was a lot of service fees that the sales didn't tell me beforehand, I only found this out when I was at home checking what I signed) And eventually, I was fined an expensive fee because I returned the car late.
After I signed the check, I told the unfriendly guy that I just transferred my money from saving account to checking account, so it might take a few days to process. He said a firm "NO" to me right away, and insisted that the money has to be cashed on Monday. I understand the situation, but he should have said it in a more polite way. Of course I've prepared enough money in my account before buying it and I'll definitely pay, but his attitude was like HE JUST WANTED THE MONEY AS SOON AS POSSIBLE, AND HE CARED NOTHING ELSE. I HATE THIS.
I have been searching for cars for a while, and their service is the worst comparing to other companies. I've sent the above issues to the service department, but apparently they said it's the business of sales department, and they forwarded the email for me, but I never got a response. So they are fairly quick about the sales and finance department (because that's how they earn money), but when it comes to customer service, you're not gonna hear back from them forever. So be sure not to have an issue with them, because the customer service is useless.