Overview

Overall Rating 4.49/5Overall Rating 4.49/5Overall Rating 4.49/5Overall Rating 4.49/5rating 4.49
4.5

( 1962 Reviews )

ReScore Reviews™ (28)

ReScore
Overall Rating 4.2857118/5Overall Rating 4.2857118/5Overall Rating 4.2857118/5Overall Rating 4.2857118/5rating 4.2857118
Original
Overall Rating 2.0000029/5Overall Rating 2.0000029/5rating 2.0000029rating 2.0000029rating 2.0000029
89% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


SO
Stephen O.
Woodbridge, VA
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019 Category: Service
Honest and understand customers situations & will to help.
From the 1st day I entered there,I knew was the right place to services my car.

EH
Eva H.
Woodbridge, VA
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019 Category: Service
Excellent
Service is great.

Verified Customer
Dumfries, VA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2019 Category: Service
Good service experience
This was my first time taking my vehicle to this dealer. I was greeted by a cheerful and helpful service representative and she explained everything that I needed. I elected to wait for my vehicle and it was done sooner than she estimated. My vehicle was cleaned and everything was done that I requested. Will be back.

KS
Kevin S.
Dumfries, VA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2019 Category: Service
2018 Sonata oil change
No problems, quick turnaround, great folks in the service department

BM
Brandon M.
Lake Ridge, VA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
Quick service
Service was quick

FW
Francine W.
Triangle, VA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Excellent Customer Service
Thanks for always taking such amazing car of my car. Professional staff always, thank you.

SS
Saundria S.
Washington, DC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Outstanding Service
Your staff is very professional -- I can get my car in at the time of the appointment, out in less than an hour with a courtesy rinse.

DM
Demetra M.
Woodbridge, VA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Professional Staff!
My representative was very polite and professional. She was very attentive and answered all my questions. Made my appointment a pleasurable experience!

Thank you
Demetra

RP
Robert P.
Triangle, VA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Great front desk personel!
Friendly front desk service personel. Car was fixed right too.

JP
John P.
Woodbridge, VA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
SERVICE REMINDER FROM HYUNDAI CUSTOMER FORGOT
SERVICE FOR 2017 ELANTRA WAS DUE MALLOY CONTACTED US ---CAR WAS SERVICED ON TIME 7500 MILE CHECKUP TIRES ROTATION I THINK NEW WIPER BLADES ALSO REPAIRED SLOW LEAK IN REAR PASSENGER TIRE NO CHARGE HAD A SCREW IN IT OIL CHANGE --AND A CAR WASH OUT OF DEALERSHIP NDER 2 HOURS

CS
Carolyn S.
Triangle, VA
2019 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/12/2019 Category: Service
good service
good service

LF
Laura F.
Alexandria, VA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019 Category: Service
Laura Forschler
Laura Forschler

Verified Customer
Triangle, VA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019 Category: Service
Great
Great customer service!!! Fast and friendly!

MC
Michele C.
Woodbridge, VA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
Good service and very accommodating
My Hyundai Elantra has been an excellent second car.

Verified Customer
Woodbridge, VA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019 Category: Service
Great service
Always friendly and accomodating.

Verified Customer
Woodbridge, VA
2010 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019 Category: Service
Excellent service
Great service as always.

TP
Tina P.
Springfield, VA
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/08/2019 Category: Service
??!!!!
No comment
David W., Service and Parts Director from Malloy Hyundai responded on 09/12/2019

i apologize for the poor service your received on your last visit. Please call me at your earliest convenience to discuss how we can make it up to you.

Dave Wishnow
Service & Parts Director
Malloy Hyundai
703-490-8170

MG
Marie G.
Locust Grove, VA
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/06/2019 Category: Service
the trip
Just returned from 6000 mile cross country trip. Car did great. glad the service department agreed.

KM
Kevin M.
Woodbridge, VA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019 Category: Service
Like Buttah
Smooth like buttah. . .

Verified Customer
Dahlgren, VA
2019 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/06/2019 Category: Service
SERVICE AREA
SERVICE APPTS ARE WONDERFUL AND THE SERVICE TEAM IS EFFICIENT
SERVICE ASST (AT DESK) ARE NOT CORG(HEATHER IS AWESOME)
SEATING & BATHROOM WOULD BE BETTER IF UPGRADED
NO FREEBIES AS AT OTHER DEALERSHIPS (SNACKS, WATER, ETC.)
PARKING LOT - CARS ARE TOOOOOOO CLOSE
David W., Service and Parts Director from Malloy Hyundai responded on 09/08/2019

It appears that we failed on your last visit. Please contact us at your earliest convenience to discuss how we can make it up to you.

Dave Wishnow
Service & Parts Director
Malloy Hyundai
703-490-8170