Overview

Overall Rating 4.49/5Overall Rating 4.49/5Overall Rating 4.49/5Overall Rating 4.49/5rating 4.49
4.5

(1,963 Reviews)

ReScore Reviews™ (28)

ReScore
Overall Rating 4.2857118/5Overall Rating 4.2857118/5Overall Rating 4.2857118/5Overall Rating 4.2857118/5rating 4.2857118
Original
Overall Rating 2.0000029/5Overall Rating 2.0000029/5rating 2.0000029rating 2.0000029rating 2.0000029
89% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


Verified Customer
Potomac Falls, VA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2019 Category: Service
Great Service
Malloy is the best. Wouldn’t take my car anywhere else!

BH
Brian H.
Woodbridge, VA
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2019 Category: Service
Jay
All good
Jay was great service

PM
Phillip M.
Woodbridge, VA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2019 Category: Service
Repair Service
Malloy provided me with exemplary service...excellent.

My service representative (Heather) was attentive, responsive, knowledgeable, and very supportive. She was outstanding...certainly, a reflection of the upper management's commitment to the customer. Malloy worked through Hyundai Headquarters in order to minimize my expenses; provided me with a rental, as well (no charge); and promptly repaired my vehicle.

Well done...

AS
Anthony S.
Woodbridge, VA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2019 Category: Service
Oil Change
They are very friendly and they know what they do

Verified Customer
Woodbridge, VA
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2019 Category: Service
Great Service
Totally rely on Malloy to keep my vehicle running. Thanks.

JH
Jonathan H.
Manassas, VA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2019 Category: Service
Service
Excellent service staff and top-notch mechanical care for car.

JT
James T.
Woodbridge, VA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2019 Category: Service
Great as always
Have never not been satisfied with Malloy Hyundai service department

Verified Customer
Dumfries, VA
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2019 Category: Service
Very friendly and helpful.
Customer service was very friendly and helpful.

YE
Yasnahia E.
Woodbridge, VA
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2019 Category: Service
Very good attention
Very good attention

EM
Eleanor M.
Dumfries, VA
2016 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2019 Category: Service
Service
Though I was a walk in, they took my car for service without question. Also service was considerably efficient and and took a lot less waiting unlike another Hyundai dealership which took half a day.
audrey w. from Malloy Hyundai responded on 12/10/2019

Great to hear that the team took such great care of you.  Fast reliable service is what we aim for!  Thanks for Making it Malloy!


PJ
Pamela J.
Dumfries, VA
2020 Hyundai Palisade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Service review
They were prompt, professional and great with communication.

MP
Marcus P.
Woodbridge, VA
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Fast and efficient Service
Fast, friendly and efficient Service.

BB
Buddy B.
Annandale, VA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
trustworthy
it's nice to have a dealership that you can trust and Malloy is great to deal with, they explain any repairs and the cost involved, there are never any surprises, and their estimates about how long any work that needs to be done are usually pretty accurate so it makes it easier to make plans for the rest of the day

Verified Customer
Woodbridge, VA
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Helpful
Quick maintenance process. Affordable price. Great customer service.

SM
Scott M.
Woodbridge, VA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Good
They are always knowledgeable, courteous and have done great work when it comes to my automotive.

CP
Carla P.
Woodbridge, VA
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Service workers
.
audrey w. from Malloy Hyundai responded on 11/20/2019

Awesome to hear that your service went so well Carla!  We appreicate you taking the time to share and thanks for Making it Malloy!


Verified Customer
Woodbridge, VA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Great service
Always get great service
audrey w. from Malloy Hyundai responded on 11/20/2019

Awesome to hear!  Our favorite part of your kind words was "always."  Its excellent to know that the team is providing you with superior service each and every time.  We will see you again soon!


Verified Customer
Dumfries, VA
2015 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019 Category: Service
Great Service!
Service was quick and efficient.
audrey w. from Malloy Hyundai responded on 11/20/2019

Great to hear!  Quick and efficient are some of the best compliments you could give a service department.  Thanks for taking the time to share and thanks for Making it Malloy!


RM
Robin M.
Woodbridge, VA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019 Category: Service
Short Wait & Good Discount
Wait was only an hour for an oil change, fuel induction service, and alignment. Also, they gave me a 10% senior discount and don't overcharge or do any unnecessary maintenance.
audrey w. from Malloy Hyundai responded on 11/20/2019

Awesome to hear that you received stellar service!  That is what our team is known for - speedy but reliable service with a smile!  Thanks for Making it Malloy!  We will see you again soon Robin!


OF
Owen F.
Dumfries, VA
2010 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019 Category: Service
67.5k service
Routine servicing at 67,500 miles. Genesis running perfect.
audrey w. from Malloy Hyundai responded on 11/05/2019

So glad to hear that you got exceptional service, Owen!  We appreciate you taking the time to share and look forward to seeing you again next time.  Thanks for Making it Malloy!