Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

1085 Reviews

ReScore Reviews™ (22)

ReScore
Overall Rating 4.1363664/5Overall Rating 4.1363664/5Overall Rating 4.1363664/5Overall Rating 4.1363664/5rating 4.1363664
Original
Overall Rating 2.18182/5Overall Rating 2.18182/5rating 2.18182rating 2.18182rating 2.18182
97% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


CC
Craig C.
Kalamazoo, MI
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Efficient work done
friendly, polite and worked done quickly.
JEFF D., Service Manager from Maple Hill Hyundai responded on 06/14/2019

Thank you!!

Jeff Daniel
Maple Hill Auto
Service Manager
jdaniel@maplehillauto.com

WB
Wayne B.
Vicksburg, MI
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Great Service!!!!
Needed an Oil Change. Called and got the date and time I needed. Was in and out with a smile!
JEFF D., Service Manager from Maple Hill Hyundai responded on 06/12/2019

Thanking you from Jamaica! It's our pleasure!

Jeff Daniel
Maple Hill Auto
Service Manager
jdaniel@maplehillauto.com

WN
Wayne N.
Gobles, MI
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
2012 Tucson brake job
All was completed perfectly and on time.
JEFF D., Service Manager from Maple Hill Hyundai responded on 06/11/2019

Thank you!

Jeff Daniel
Maple Hill Auto
Service Manager
jdaniel@maplehillauto.com

FT
Frank T.
Kalamazoo, MI
2010 Hyundai Elantra To
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Service with a smile
It is always a pleasure to work with Steve Nutt at your service department.
JEFF D., Service Manager from Maple Hill Hyundai responded on 06/11/2019

Thank you Frank!

Jeff Daniel
Maple Hill Auto
Service Manager
jdaniel@maplehillauto.com

CF
Connie F.
Kalamazoo, MI
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2019 Category: Service
It just is the best place in town to have my Hyundai serviced
Steve Nutt and his Hyundai service team just provide exceptional service to their customers.
JEFF D., Service Manager from Maple Hill Hyundai responded on 06/10/2019

Awesome review and comments, thank you!

Jeff Daniel
Maple Hill Auto
Service Manager
jdaniel@maplehillauto.com

RM
Robert M.
Mattawan, MI
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2019 Category: Service
Always professional and pleasant to work with
Accommodated my late request for service, always works with my schedule. I appreciate that.
JEFF D., Service Manager from Maple Hill Hyundai responded on 06/09/2019

Thank you!

Jeff Daniel
Maple Hill Auto
Service Manager
jdaniel@maplehillauto.com

RR
Ruth R.
Niles, MI
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
I am happy all the way around with them
They are friendly, efficient, kind, and work fast but thorough!
JEFF D., Service Manager from Maple Hill Hyundai responded on 06/06/2019

Thank you!!

Jeff Daniel
Maple Hill Auto
Service Manager
jdaniel@maplehillauto.com

JB
John B.
Portage, MI
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Performance
Good people, excellent performance
JEFF D., Service Manager from Maple Hill Hyundai responded on 06/05/2019

Thank you!

Jeff Daniel
Maple Hill Auto
Service Manager
jdaniel@maplehillauto.com

Verified Customer
Kalamazoo, MI
2006 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Service
The Hyundai service department is great. Kept me updated on progress of my car and didn't feel pressure to buy additional services.
JEFF D., Service Manager from Maple Hill Hyundai responded on 06/04/2019

Thank you for the positive feedback and comments!

Jeff Daniel
Maple Hill Auto
Service Manager
jdaniel@maplehillauto.com

NR
Natasha R.
Saint Joseph, MI
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2019 Category: Service
The employees truly make this place shine!
I purchased my Hyundai Elantra there back in 2015. One of the best perks has been the free carwashes, and $13 oil changes for the lifetime of the car! Every time I bring it in, Steve, has greeted me with a smile and friendly service. We have been so happy with the service, even after the initial purchase! They've been upfront, honest, and everything you look for when making such a high priced purchase that you hope to last for many years. I didn't get the "vulture" vibe that I've experienced at other dealerships, and that makes such a huge difference! Super pleased - and happy to recommend them to anyone!
JEFF D., Service Manager from Maple Hill Hyundai responded on 05/29/2019

Thank you!!

Jeff Daniel
Maple Hill Auto
Service Manager
jdaniel@maplehillauto.com

JG
Jeanne G.
Kalamazoo, MI
2011 Hyundai Elantra To
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2019 Category: Service
dependable in service and people
We've been going there for years and have always had good experiences. The service has been done well and timely. Personnel are always friendly and willing to answer questions.
JEFF D., Service Manager from Maple Hill Hyundai responded on 05/29/2019

Awesome review and comments, thank you!

Jeff Daniel
Maple Hill Auto
Service Manager
jdaniel@maplehillauto.com

Verified Customer
Kalamazoo, MI
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2019 Category: Service
Wonderful Service Staff
Steve Nutt and his team always exceed our expectations.
JEFF D., Service Manager from Maple Hill Hyundai responded on 05/27/2019

Thank you, he does a great job for us!

Jeff Daniel
Maple Hill Auto
Service Manager
jdaniel@maplehillauto.com

RL
Roger L.
Kalamazoo, MI
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019 Category: Service
cheap oil change freesnack bar
holy cow
JEFF D., Service Manager from Maple Hill Hyundai responded on 05/24/2019

Exactly the response we hope for, thank you!

Jeff Daniel
Maple Hill Auto
Service Manager
jdaniel@maplehillauto.com

LB
Leslie B.
Portage, MI
2015 Hyundai Tucson
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/22/2019 Category: Service
disappointed
See my previous comments in the survey
JEFF D., Service Manager from Maple Hill Hyundai responded on 05/23/2019

Just as a visit to a doctor for a diagnosis involves a charge bringingyour vehicle in for a diagnosis also involves a charge. This cost is usually part of the corrective repair and is waived if repairs are performed by us. Sorry gor any confusion regarding this.

Jeff Daniel
Maple Hill Auto
Service Manager
jdaniel@maplehillauto.com

LW
Larry W.
Portage, MI
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2019 Category: Service
Consistently Top level service
Consistently provide excellent service
JEFF D., Service Manager from Maple Hill Hyundai responded on 05/19/2019

Thank you Larry, much appreciated!!

Jeff Daniel
Maple Hill Auto
Service Manager
jdaniel@maplehillauto.com

DC
David C.
Mattawan, MI
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2019 Category: Service
People and good service workers
Great people and service providers
JEFF D., Service Manager from Maple Hill Hyundai responded on 05/19/2019

Thank you for the great review and comments!

Jeff Daniel
Maple Hill Auto
Service Manager
jdaniel@maplehillauto.com

GB
Gerald B.
Galesburg, MI
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
Great service
Great service and friendly staff
JEFF D., Service Manager from Maple Hill Hyundai responded on 05/17/2019

Awesome review, thank you!

Jeff Daniel
Maple Hill Auto
Service Manager
jdaniel@maplehillauto.com

SA
Sven A.
White Pigeon, MI
2019 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019 Category: Service
De ar de best
de ar alveis god
JEFF D., Service Manager from Maple Hill Hyundai responded on 05/16/2019

Thank you!!

Jeff Daniel
Maple Hill Auto
Service Manager
jdaniel@maplehillauto.com

PR
Pamela R.
Portage, MI
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019 Category: Service
Great service!!
Friendly workers. Great service.
JEFF D., Service Manager from Maple Hill Hyundai responded on 05/16/2019

Thank you Pamela!!

Jeff Daniel
Maple Hill Auto
Service Manager
jdaniel@maplehillauto.com

CW
Cheryl W.
Kalamazoo, MI
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019 Category: Service
Service department
Always friendly
JEFF D., Service Manager from Maple Hill Hyundai responded on 05/10/2019

Thank you Cheryl!

Jeff Daniel
Maple Hill Auto
Service Manager
jdaniel@maplehillauto.com