Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

275 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


ES
ERIC S.
Oakdale, MN
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2017
Wonderful mechanic shop
Having a truck I use frequently off road, a great mechanic that appreciates preventative maintenance is a necessity. I have had stelar service from Maplewood Auto and they are always very up front about not only what needs to be repaired, but what doesn't. I highly recommend.
Maplewood Auto Service T. from Maplewood Auto Service responded on 05/11/2017

Thanks for the positve feedback Eric!


HF
HARRY F.
Oakdale, MN
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2017
Quick quality service
Ease of scheduling, quick and quality service.
Maplewood Auto Service T. from Maplewood Auto Service responded on 05/11/2017

Thank you Harry!


JS
Janelle S.
Cushing, WI
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2017
Professional, well-priced, quality work
They were able to get me in on the day I requested, the shop is clean and easy to get in and out of, they were friendly, kept me updated on the progress, and the price was very good for all they did.
Maplewood Auto Service T. from Maplewood Auto Service responded on 05/10/2017

Thanks Janelle!


BP
Bryan P.
Maplewood, MN
Chrysler Town
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2017 Category: Service
Bryan said the business did a great job, and he has recommended them to others.
This review was collected via phone interview by Customer Research Inc.
Maplewood Auto Service T. from Maplewood Auto Service responded on 05/10/2017

Thanks Bryan!


BE
Barb E.
Oakdale, MN
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2017 Category: Service
Barb said this business is the best. They get her in on time. The staff gets it done and she trusts them. They are the best and she no longer goes to the dealership even though she could get the service done for free.
This review was collected via phone interview by Customer Research Inc.
Maplewood Auto Service T. from Maplewood Auto Service responded on 05/09/2017

Thanks Barb!


EH
Eric H.
Maplewood, MN
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2017 Category: Service
Eric said this business was okay.
This review was collected via phone interview by Customer Research Inc.
Maplewood Auto Service T. from Maplewood Auto Service responded on 05/09/2017

Thanks Eric!


DF
DAVID F.
Oakdale, MN
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2017
Prompt help in a semi-urgent situation
I needed a quick help with a last-minute tire problem. Chris made room for me and fixed the problem ASAP and sent me down the road. Thanks.
Maplewood Auto Service T. from Maplewood Auto Service responded on 05/06/2017

Thanks David. Glad we could help!


JH
James H.
Saint Paul, MN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2017
Clutch
Just had a clutch installed in my 07 Wrangler. These folks did a standup job! She drives like a brand new rig!
Maplewood Auto Service T. from Maplewood Auto Service responded on 05/01/2017

Thank you James!


BB
BRIAN B.
Oakdale, MN
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2017
Close to home and I have been going there for 6+ years.
Maplewood Auto replaced my transfer case on my vehicle that was under warranty very quickly and without any problems.
Maplewood Auto Service T. from Maplewood Auto Service responded on 04/28/2017

Thanks Brian!


LL
Lou Ann L.
Oakdale, MN
GMC Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2017
conscientious, thorough, friendly and accomodating staff that does great work
Your staff, especially Chris, have been extremely helpful and done and excellent job on our vehicle. Thank you for going that extra mile while we are dealing with my husband's illness.
Maplewood Auto Service T. from Maplewood Auto Service responded on 04/26/2017

Thank you Lou Ann. We wish you and your husband the best.


TF
Teri F.
Saint Paul, MN
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2017
Always excellent service!
I have been to multiple auto repair shops.. as a Woman, I have been unsatisfied with the honesty and level of respect shown by the other shops.
Maplewood Auto is a refreshing surprise! I have taken both my vehicles there and have been treated with the utmost respect! I am never surprised by the bills. I am always consulted and everything is explained perfectly. They have never tried to sell me an unnecessary repair, that is very important. I am so happy I found them and they will continue to get my business. Excellent work, treatment and fair prices. What else can you ask for..
Maplewood Auto Service T. from Maplewood Auto Service responded on 04/26/2017

Thanks Teri. We appreciate the kind words!


MW
Melissa W.
Lakeland, MN
Mazda 6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2017
Awesome as always!
Great customer service and great work as always! Love and highly recommend them!
Maplewood Auto Service T. from Maplewood Auto Service responded on 04/21/2017

Thank you so much Melissa!


JS
JESSE S.
Oakdale, MN
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2017
Silverado starter
I had a break down at a very inconvenient time. I got in and out quick with minimal inconvenience. The worked with my situation and made the best of it. They went out of their way to ensure I got back on the road.
Maplewood Auto Service T. from Maplewood Auto Service responded on 04/19/2017

Thanks Jesse. Glad we were able to get you up and running!


SE
Scott E.
Lake Elmo, MN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2017
South Dakota road trip
My wife and I were going to South Dakota with our two boys, 11 & 14yr. over spring break. We decided to rent an RV to help with the long road trip. A buddy I work with referred Maplewood Auto to me. Julie took great of me and always had a smile on your face. With very short notice, they were able to get a RV prepared for my family. We had a great road trip to SD. THANKS for taking care us. Scott
Maplewood Auto Service T. from Maplewood Auto Service responded on 04/17/2017

Hi Scott, 

 We believe that this review was intended for our sister company, Citywide RV, but we'll be sure to pass your positive feedback along to Julie and her crew. Thank you!


TM
Theodore M.
Maplewood, MN
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/14/2017 Category: Service
Theodore said the service was ok and he was able get his vehicle back within the shortest possible time frame.
This review was collected via phone interview by Customer Research Inc.
Maplewood Auto Service T. from Maplewood Auto Service responded on 04/17/2017

Thank you Theodore!


AK
Andrew K.
Saint Paul, MN
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2017 Category: Service
Andrew said he received an oil change. It is difficult finding a facility that can perform an oil change within an hour, but this business was very quick.
This review was collected via phone interview by Customer Research Inc.
Maplewood Auto Service T. from Maplewood Auto Service responded on 04/17/2017

Thanks Andrew! Glad we were able to get you in.


SN
Stacy N.
Saint Paul, MN
Kia Spectra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2017 Category: Service
Stacy said they were good.
This review was collected via phone interview by Customer Research Inc.
Maplewood Auto Service T. from Maplewood Auto Service responded on 04/17/2017

Thanks for the feedback Stacy!


JK
John K.
Oakdale, MN
Ford
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2017
THE PLACE TO GO
FRIENDLY, HONEST ,CONVENIENT, PRICED RIGHT
Maplewood Auto Service T. from Maplewood Auto Service responded on 04/11/2017

Thanks again John!


JP
Jo P.
Oakdale, MN
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2017 Category: Service
Jo said this business did a good job and they did the service within 15 minutes. The price was right and she was satisfied.
This review was collected via phone interview by Customer Research Inc.
Maplewood Auto Service T. from Maplewood Auto Service responded on 04/13/2017

Thank you Jo. We look forward to seeing you again!


VN
Vicki N.
Maplewood, MN
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2017
Prompt and friendly service!
I was impressed with the friendly and prompt service this center provided me. Excellent job.
Maplewood Auto Service T. from Maplewood Auto Service responded on 04/10/2017

Thanks Vicki!