Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

235 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


MH
Michele H.
Oakdale, MN
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2017 Category: Service
Michele said they are always very nice. They get everything done and they are reasonable. She appreciates having them around.
This review was collected via phone interview by Customer Research Inc.
Maplewood Auto Service T. from Maplewood Auto Service responded on 02/20/2017

Thanks Michele!


WR
Walter R.
Oakdale, MN
Toyota Yaris
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2017 Category: Service
Walter said the business was not able to find the problem, so he told them to stop the work. He would recommend them if someone asked.
This review was collected via phone interview by Customer Research Inc.

SM
Somboune M.
Maplewood, MN
Acura TSX
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2017 Category: Service
Somboune said the service was good. However, he would of preferred to be given more options.
This review was collected via phone interview by Customer Research Inc.

CC
Camila C.
Oakdale, MN
Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2017 Category: Service
Camila said the business washed the vehicle for her.
This review was collected via phone interview by Customer Research Inc.
Maplewood Auto Service T. from Maplewood Auto Service responded on 02/14/2017

Thanks for your feedback Camila!


TV
TRAVIS V.
Saint Paul, MN
Chevrolet Malibu
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/03/2017
Overall fast and car fixed but very spendy
Got my problems fixed but it was pretty expensive. Charged $129 for a switch that costs less than $20 online. Then a misc $30 fee to "look" at it plus the labor to fix it. All shady looking charges. Overall beware of price gauging.

EA
Eric A.
Oakdale, MN
Ford Explorer Sport Trac
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2017 Category: Service
Eric said they were great and fantastic. They had his approval.
This review was collected via phone interview by Customer Research Inc.
Maplewood Auto Service T. from Maplewood Auto Service responded on 01/25/2017

Thanks for the positive feedback Eric!


RB
Roxanne B.
Lino Lakes, MN
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2017 Category: Service
Roxanne said everyone was very friendly. The business is very good. They asked permission before doing anything, and they explained everything, which was very helpful.
This review was collected via phone interview by Customer Research Inc.
Maplewood Auto Service T. from Maplewood Auto Service responded on 01/20/2017

Thanks Roxanne!


JV
John V.
Stillwater, MN
Kia Forte
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2017 Category: Service
John said he has been going to this business since 1991, he is very happy with them, which is why he keeps going there. He said he is happy with Ray and the whole place.
This review was collected via phone interview by Customer Research Inc.
Maplewood Auto Service T. from Maplewood Auto Service responded on 01/20/2017

Thank you very much John!


NV
Natalie V.
Oakdale, MN
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2017 Category: Service
Natalie said they always are very knowledgeable about what's going on with her vehicle.
This review was collected via phone interview by Customer Research Inc.
Maplewood Auto Service T. from Maplewood Auto Service responded on 01/19/2017

We appreciate the favorable review Natalie!


MA
Mary A.
Saint Paul, MN
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2017 Category: Service
Mary said they have always done a good job for her.
This review was collected via phone interview by Customer Research Inc.
Maplewood Auto Service T. from Maplewood Auto Service responded on 01/18/2017

Thank you very much Mary!


MK
Melissa K.
Hastings, MN
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2017 Category: Service
Melissa said the business did what she asked them to do.
This review was collected via phone interview by Customer Research Inc.
Maplewood Auto Service T. from Maplewood Auto Service responded on 01/17/2017

Thanks Melissa!


RM
Robert M.
Oakdale, MN
Mazda 6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2017
Great service
Its now my go to shop for car repair
Maplewood Auto Service T. from Maplewood Auto Service responded on 01/09/2017

Thanks Robert!


BB
Bonnie B.
Hugo, MN
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2016
Fast and Friendly Service
Chris is always pleasant to deal with and I appreciate that he takes all of my concerns seriously. I have had nothing but outstanding service since I have been a customer. Keep up the great work!!!
Maplewood Auto Service T. from Maplewood Auto Service responded on 01/03/2017

Thanks Bonnie!


KM
KEVIN M.
Saint Paul, MN
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2016
Open and honest
I've brought my car to Maplewood a few times, and I always appreciate how well they communicate what's going on. They call to explain and offer pricing before performing certain work and give me options. Really a great garage.
Maplewood Auto Service T. from Maplewood Auto Service responded on 12/30/2016

Thank you for the review Kevin!


LL
Lou L.
Oakdale, MN
Chevrolet Astro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2016 Category: Service
Lou said she was extremely pleased with this business. They were very helpful and they got her vehicle in right away. They gave her a ride home and picked her up as well.
This review was collected via phone interview by Customer Research Inc.
Maplewood Auto Service T. from Maplewood Auto Service responded on 12/28/2016

Thanks Lou!


NB
Nancy B.
Oakdale, MN
Chevrolet Sonic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2016 Category: Service
Nancy said they took her in at the last minute and they washed her vehicle, which was nice.
This review was collected via phone interview by Customer Research Inc.
Maplewood Auto Service T. from Maplewood Auto Service responded on 12/27/2016

Thank you Nancy! Glad we could get you in.


AL
AL L.
Maplewood, MN
Dodge Caliber
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/21/2016
oil change
Chris answered all questions and offered advise.
Maplewood Auto Service T. from Maplewood Auto Service responded on 12/21/2016

Thanks!


HG
Heather G.
Wilson, WI
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2016
Trust
Everyone I talk to or deal with at Maplewood Auto is super nice, truthful, and honest. I trust these guys, and that says alot!
Maplewood Auto Service T. from Maplewood Auto Service responded on 12/19/2016

Thanks Heather. As always, we appreciate your business!


GH
Gail H.
Saint Paul, MN
Isuzu Amigo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2016
Excellent customer service. Chris is great!!1
Very professional and everything is explained to your satisfaction. Chris is great!!
Maplewood Auto Service T. from Maplewood Auto Service responded on 12/19/2016

Thank you very much Gail!


KB
Kathy B.
Woodbury, MN
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2016 Category: Service
Kathy said this business always gets her in right away and both the prices and the quality of work are good.
This review was collected via phone interview by Customer Research Inc.
Maplewood Auto Service T. from Maplewood Auto Service responded on 12/16/2016

Thank you very much Kathy.