Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

621 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 6 days ago

Reviews


IZ
ILANA Z.
San Rafael, CA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2012
fantastic job
I would like to thank and recommend Marin Express Lube & Diagnostic center
for doing a fantastic job on my cars over the past couple of years.

This is not just a regular shop where they try to get the most out of you. This shop
has caring people who understand customer service and understand we are living
under tough economic times and are willing to work with you to provide the best possible solution for you.

A couple of quick words about the owner Peter: Peter is a nice and fair guy who will help you solve your car problems and give you the absolute best deal.
Last time, we had a problem with our water pump and timing belts and the team at Marin Express showed us even without a diagnosis the problem, demonstrating their knowledge and experience about cars.
Before the water pump, we had a small problem with the trunk and once again the team at Marin Express helped solve our problem and didn't even charge for it.

If i could give them a rating from 1-10, it would be at an 11.

They do a fantastic job.

KL
Kevin L.
Mill Valley, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2012 Category: Service
Kevin said this business was helpful and informative.
This review was collected via phone interview by Customer Research Inc.

LS
LIBBY S.
San Anselmo, CA
Ford Escort
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2012
May 5th Service
Excellent Service and advice as usual. Also very friendly, which is why I'm a long time customer.

CG
Carlos G.
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2012 Category: Service
Carlos said he would give this business a 10 and 2 thumbs up.
This review was collected via phone interview by Customer Research Inc.

GS
Gregory S.
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/02/2012 Category: Service
Spoke with Marianna. She said she had very good service.
This review was collected via phone interview by Customer Research Inc.

EB
Estban B.
Richmond, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2012 Category: Service
Estban said the business is very attentive and they always take care of him.
This review was collected via phone interview by Customer Research Inc.

DM
Denee M.
Deary, ID
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/19/2012 Category: Service
Denee said that she had to wait a long time for her service because the filter they needed for her vehicle was shipped to the wrong place.
This review was collected via phone interview by Customer Research Inc.

MB
Mary B.
Ross, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2012 Category: Service
Mary said her husband uses this business as well.
This review was collected via phone interview by Customer Research Inc.

BB
Belinda B.
CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2012 Category: Service
Belinda said she has never had any problems with this business and it has always been just right.
This review was collected via phone interview by Customer Research Inc.

MS
Mark S.
Novato, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2012 Category: Service
Mark said the business ran smoothly, they took him right in. It's as good as businesses get and are good guys.
This review was collected via phone interview by Customer Research Inc.

MS
May S.
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2012 Category: Service
Spoke with Mariano. He said everything is good.
This review was collected via phone interview by Customer Research Inc.

CS
Chandan S.
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2012 Category: Service
Chandan said this business was great.
This review was collected via phone interview by Customer Research Inc.

PL
Peter L.
San Rafael, CA
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/28/2012 Category: Service
Spoke with Cheyanne. Cheyanne said she liked the person running the counter when she was there because he provided excellent customer service, made sure she was comfortable and and gave good explanations. Cheyanne was given the wrong paperwork when her vehicle failed inspection and this business did not explain what the issues with her vehicle were so when she went to her mechanic he didn't know how to fix her vehicle.
This review was collected via phone interview by Customer Research Inc.

CA
Cari A.
Lagunitas Forest Knolls, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2012 Category: Service
Cari said that even though her vehicle was not ready on time, they still did a very good job.
This review was collected via phone interview by Customer Research Inc.

ML
Milton L.
San Rafael, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2012 Category: Service
Milton said everything was good.
This review was collected via phone interview by Customer Research Inc.

KD
Kevin D.
San Rafael, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2012 Category: Service
Kevin said this business is the best people to take care of his vehicle and he goes there all the time. This business has the most honest and straight forward auto repair people he has ever dealt with.
This review was collected via phone interview by Customer Research Inc.

DW
Derek W.
Larkspur, CA
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/24/2012 Category: Service
Derek said this business could use improvement on the business, but did not elaborate.
This review was collected via phone interview by Customer Research Inc.

BS
Bob S.
San Rafael, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2012 Category: Service
Bob said everything went well and quick at the business and it was a good price. The business had good service and he has no complaints.
This review was collected via phone interview by Customer Research Inc.

MH
Mila H.
San Rafael, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2012 Category: Service
Mila said she went into the business first thing in the morning for a transmission flush and the business got her in right away. She plans to continue to go to this business.
This review was collected via phone interview by Customer Research Inc.

LS
LIBBY S.
San Anselmo, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2011
You're all Terrific!
Peter, did you find out anymore about electric cars?

Love,
Libby

Displaying Review 601 - 620 of 621 in total