Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

638 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 4 days ago

Reviews


SM
Sheryl M.
Sausalito, CA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2012 Category: Service
Sheryl said she's been to this business for a couple of years and they keep her vehicle on the road. They provide good service. She said Simon, Peter and Wendy are awesome.
This review was collected via phone interview by Customer Research Inc.

DB
Donna B.
San Rafael, CA
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2012 Category: Service
Donna said this business is super. She has been a customer for over 30 years. The whole family and staff are top flight and take care of her beautifully.
This review was collected via phone interview by Customer Research Inc.

FS
Fred S.
Oakland, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2012 Category: Service
Fred said everyone did a good job. He said the woman who helped him with everything was quite charming and helpful. She stayed with him throughout the process.
This review was collected via phone interview by Customer Research Inc.

BW
Brian W.
Moraga, CA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2012 Category: Service
Brian said the business did good work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

BE
Brian E.
San Rafael, CA
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2012 Category: Service
Brian said this business was great and helpful.
This review was collected via phone interview by Customer Research Inc.

JV
JUANITA V.
Richmond, CA
Lexus RX 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2012
Reasonable and informative
the place is so reasonable and I am trusting of their work!! Especially of Simon, he is a professional. I have a Lexus and have always only gone to them, until Simon assured me they could do the work

LO
LIZANN O.
San Rafael, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2012
Friendly, knowledgeable, fast and efficient.....AND cost-effective. I had the repairs estimated in Petaluma at over $200.00 more than I was charged at Marin Express Lube & Diagnostic Center. The entire experience was highly satisfactory! Thanks so much!
Please read above

KB
Kennan B.
Fairfax, CA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2012 Category: Service
Kennan said this business did the job the best they could. They were truthful and they did not overcharge him for the work.
This review was collected via phone interview by Customer Research Inc.

PJ
Paula J.
San Rafael, CA
Ford Windstar
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2012 Category: Service
Paula said this business is the best and they are very honest.
This review was collected via phone interview by Customer Research Inc.

SM
Sharon M.
Sausalito, CA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2012 Category: Service
Sharon said she stopped by out of the blue and the business got her in right away. She also stated the business was prompt and efficient.
This review was collected via phone interview by Customer Research Inc.

SS
Stuart S.
Corte Madera, CA
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2012 Category: Service
Stuart said they were great. Their price was about $20 lower than other businesses.
This review was collected via phone interview by Customer Research Inc.

MP
Mario P.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2012 Category: Service
Mario said this business is very professional and has good prices.
This review was collected via phone interview by Customer Research Inc.

JG
Julio G.
San Rafael, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2012 Category: Service
Julio said the experience was good. This business provided good service and she had no complaints.
This review was collected via phone interview by Customer Research Inc.

EA
Elizabeth A.
San Rafael, CA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/26/2012 Category: Service
Elizabeth said this business is great and they do what she asks them to do.
This review was collected via phone interview by Customer Research Inc.

VO
Vanessa O.
Novato, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2012 Category: Service
Vanessa said she trusts this business and that they are super efficient.
This review was collected via phone interview by Customer Research Inc.

SP
Singh P.
Corte Madera, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2012 Category: Service
Singh said the work was good and he has known them for a long time. They are really wonderful.
This review was collected via phone interview by Customer Research Inc.

LL
Lynette L.
Kentfield, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2012 Category: Service
Lynette said she really appreciates the timeliness and the service. She also stated the business explained everything to her clearly.
This review was collected via phone interview by Customer Research Inc.

IZ
ILANA Z.
San Rafael, CA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2012
fantastic job
I would like to thank and recommend Marin Express Lube & Diagnostic center
for doing a fantastic job on my cars over the past couple of years.

This is not just a regular shop where they try to get the most out of you. This shop
has caring people who understand customer service and understand we are living
under tough economic times and are willing to work with you to provide the best possible solution for you.

A couple of quick words about the owner Peter: Peter is a nice and fair guy who will help you solve your car problems and give you the absolute best deal.
Last time, we had a problem with our water pump and timing belts and the team at Marin Express showed us even without a diagnosis the problem, demonstrating their knowledge and experience about cars.
Before the water pump, we had a small problem with the trunk and once again the team at Marin Express helped solve our problem and didn't even charge for it.

If i could give them a rating from 1-10, it would be at an 11.

They do a fantastic job.

KL
Kevin L.
Mill Valley, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2012 Category: Service
Kevin said this business was helpful and informative.
This review was collected via phone interview by Customer Research Inc.

LS
LIBBY S.
San Anselmo, CA
Ford Escort
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2012
May 5th Service
Excellent Service and advice as usual. Also very friendly, which is why I'm a long time customer.