Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

653 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 1 day ago

Reviews


BB
Belinda B.
CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2012 Category: Service
Belinda said she has never had any problems with this business and it has always been just right.
This review was collected via phone interview by Customer Research Inc.

MS
Mark S.
Novato, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2012 Category: Service
Mark said the business ran smoothly, they took him right in. It's as good as businesses get and are good guys.
This review was collected via phone interview by Customer Research Inc.

MS
May S.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2012 Category: Service
Spoke with Mariano. He said everything is good.
This review was collected via phone interview by Customer Research Inc.

CS
Chandan S.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2012 Category: Service
Chandan said this business was great.
This review was collected via phone interview by Customer Research Inc.

PL
Peter L.
San Rafael, CA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/28/2012 Category: Service
Spoke with Cheyanne. Cheyanne said she liked the person running the counter when she was there because he provided excellent customer service, made sure she was comfortable and and gave good explanations. Cheyanne was given the wrong paperwork when her vehicle failed inspection and this business did not explain what the issues with her vehicle were so when she went to her mechanic he didn't know how to fix her vehicle.
This review was collected via phone interview by Customer Research Inc.

CA
Cari A.
Lagunitas Forest Knolls, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2012 Category: Service
Cari said that even though her vehicle was not ready on time, they still did a very good job.
This review was collected via phone interview by Customer Research Inc.

ML
Milton L.
San Rafael, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2012 Category: Service
Milton said everything was good.
This review was collected via phone interview by Customer Research Inc.

KD
Kevin D.
San Rafael, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2012 Category: Service
Kevin said this business is the best people to take care of his vehicle and he goes there all the time. This business has the most honest and straight forward auto repair people he has ever dealt with.
This review was collected via phone interview by Customer Research Inc.

DW
Derek W.
Larkspur, CA
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/24/2012 Category: Service
Derek said this business could use improvement on the business, but did not elaborate.
This review was collected via phone interview by Customer Research Inc.

BS
Bob S.
San Rafael, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2012 Category: Service
Bob said everything went well and quick at the business and it was a good price. The business had good service and he has no complaints.
This review was collected via phone interview by Customer Research Inc.

MH
Mila H.
San Rafael, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2012 Category: Service
Mila said she went into the business first thing in the morning for a transmission flush and the business got her in right away. She plans to continue to go to this business.
This review was collected via phone interview by Customer Research Inc.

LS
LIBBY S.
San Anselmo, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2011
You're all Terrific!
Peter, did you find out anymore about electric cars?

Love,
Libby

OT
ORVILLE T.
Mill Valley, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2011
You Came Through Again
This is a long overdue thank you to Peter and Wendy for continuing to keep my Acura (248,000 miles and counting) and Lexus relatively new at 102,000 miles)running perfectly. You and your staff are have always been extremely professional in your servicing and even identified and fixed problems before they became major ones. Everything you've fixed or replaced in my cars has been trouble-free and I know you have saved me thousands compared to the Acura and Lexus dealerships. And now I find that when you're gone and Simon is in charge of customer service, he is taking just as good care of your customers as you do.

Thanks and I look forward to another 100,000 miles + of trouble free servicing from you for both cars

Orv Teising

Displaying Review 641 - 653 of 653 in total