Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

805 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 3 days ago

Reviews


DW
DIANE and STEVEN W.
San Antonio, TX
Mercedes-Benz E320
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/07/2014
Great customer service
Thanks. Car is now running much better and has more pick up. I appreciate the service and your attempt to finish it before the holiday weekend. I know you guys were slammed that week. Joe is great!

TG
THERESE G.
San Antonio, TX
Volvo S90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2014
People that truly care with expertise
Mark and the staff are the absolute best in the industry. Would not purchase a car or have work done anywhere else.

PF
PETER F.
San Antonio, TX
Volkswagen Jetta
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/25/2014
Quick Service!
Dropped car off for oil change, tire rotation and a brake light switch replacement. Job finished in less than 24hrs. I've found my new repair shop!

RL
Ross L.
Mercedes-Benz CLS500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2014 Category: Service
Ross said the service was great and this business is honest.
This review was collected via phone interview by Customer Research Inc.

ZD
Zack D.
San Antonio, TX
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2014 Category: Service
Zack said this business was nice. They serviced his vehicle in a timely manner.
This review was collected via phone interview by Customer Research Inc.

SC
Salvatore C.
San Antonio, TX
Mercedes-Benz E63
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2014 Category: Service
Salvatore said his service at this business was awesome.
This review was collected via phone interview by Customer Research Inc.

NC
Nathan C.
San Antonio, TX
BMW 325i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/21/2014 Category: Service
Nathan said his overall experience was good. He stopped by to make a purchase and did not have any service work performed. The staff was really knowledgeable.
This review was collected via phone interview by Customer Research Inc.

JZ
Jeannette Z.
San Antonio, TX
BMW 330Ci
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2014 Category: Service
Jeannette said her service at this business was fantastic. She always has excellent service there. Everyone she has ever dealt with at this business over the past two years, has always been very courteous and nice to her.
This review was collected via phone interview by Customer Research Inc.

PS
PETER S.
Albuquerque, NM
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2014
Got me out of a jam
I called Euro Car Care from a doctor's office where I was waiting with my wife for a consultation for which we had journeyed 700 miles from Albuquerque. Our problem--during the last two hours of our drive in our 2002 Audi air conditioning had fallen far behind the San Antonio 96-100 degree heat, and we needed to return to Albuquerque the very next day.

Not only did Euro car jam us into their schedule, but they resisted any temptation to take advantage of our obvious desperation by doing work not needed. We were out of San Antonio that very afternoon, and arrived in Albuquerque the next day far fresher for having properly performing air conditioning.

ML
Mary L.
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2014 Category: Service
Mary said she has had no problems with her vehicle since she took it into the facility.
This review was collected via phone interview by Customer Research Inc.

JC
Jose C.
San Antonio, TX
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2014 Category: Service
Jose said Joe Castillo, an employee at this business, was very nice and helpful. He told him what was going on with his vehicle. Jose intends to go back to them for service on his vehicle. He was very hesitant in taking his vehicle to any facility because it is a foreign vehicle, but this business had experienced employees who were able to fix his vehicle. He was satisfied.
This review was collected via phone interview by Customer Research Inc.

DY
Daniel Y.
San Antonio, TX
BMW 325i
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/16/2014 Category: Service
Daniel said after his visit at this business, his check engine light came right back on.
This review was collected via phone interview by Customer Research Inc.

HN
HARDIE N.
San Antonio, TX
Volvo 850
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2014
Volvo
I owned a 1996 Volvo. Euro Car is the only place I take. The people there just treat you like family

MN
Mkynzi N.
San Antonio, TX
Saab 9-3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2014 Category: Service
Mkynzi said her vehicle took longer than expected but the business was really good about it. She said it was really great working with them and she appreciates them helping her in a bind.
This review was collected via phone interview by Customer Research Inc.

RS
RICHARD S.
San Antonio, TX
Volvo 240
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2014
Great Service!!!!
Staff has an excellent can do will do service. Glad I found them. Not a giant auto dealership repair shop where no one knows what's going on. Mark and Joe always know. Just Fantastic!

GG
GLORIA G.
Pleasanton, TX
Mercedes-Benz 420SEL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2014
Joe Castillo's professionalism, his customer service abilities and his overall attentiveness to detail
As a result of your company fixing our Mercedes we will now be able to enjoy it even more......

ET
Evan T.
San Antonio, TX
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2014 Category: Service
Evan said the service was fine.
This review was collected via phone interview by Customer Research Inc.

MS
Michelle S.
San Antonio, TX
BMW 525i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2014 Category: Service
Michelle said everyone is very friendly, personable and nice. She loves this business and this was the best experience she has ever had.
This review was collected via phone interview by Customer Research Inc.

MP
MATT P.
San Antonio, TX
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2014
Friendly, attention to detail
Joe was extremely informative and friendly. The nature of the problem was explained to me in detail and I was satisfied with the repair.

EM
ELISABETH M.
San Antonio, TX
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2014
Great Service, Nice People
Joe was extremely helpful, prompt, and nice. He helped us out in a pinch and made sure we were satisfied with our experience.