Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

109 Reviews

100% Would Recommend
Latest Review 14 days ago

Reviews


KH
Kate H.
Fall City, WA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Kate said the employees did what she asked.
This review was collected via phone interview by Customer Research Inc.

RW
RUTHE W.
Issaquah, WA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019
Always kind and pleasant...and thorough.
Fair pricing and good work. Easy to deal with.

JD
Janelle D.
Sammamish, WA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Janelle said they are honest, fairly priced and don't try to oversell on things. She said Daniel is always very nice.
This review was collected via phone interview by Customer Research Inc.

RS
Randy S.
Issaquah, WA
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Randy said the staff did what they said, and at the price quoted.
This review was collected via phone interview by Customer Research Inc.

SD
Sean D.
Bellevue, WA
Lexus GX 470
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2019 Category: Service
Sean said the service was great however he would have liked his vehicle cleaned after the service.
This review was collected via phone interview by Customer Research Inc.

WB
Wayne B.
Snoqualmie, WA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019
Friendly affordable service. Always on time and excellent work.
The 2009 Pilot you recently did work on runs and feels brand new. My S2000 is running great due to the excellent work you did in replacing the plugs and coils. You guys are great and I am sorry we are moving away and will have to find another place in Phoenix. We'll miss you guys.
Wayne Blackwell...

MH
MYLA H.
Issaquah, WA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2019
No Need to go anywhere else!
Since finding Mark's, years ago, I have never felt the need to go else where,Very knowledgeable, professional, always fairly priced. A pleasure to do business with Mark's Japanese-Auto, Daniel makes it easy!

Verified Customer
Bellevue, WA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019
Felt Well Taken Care Of
Took my 2005 Honda Pilot to the Issaquah location after a quote from another shop seemed excessive. Marks was 38% less and the front desk guy seemed really sharp and honest. Marks also noticed another issue with my car once they looked at it that the other shop had to have seen but made no mention of it. Having the other issue taken care of while the main problem was being addressed saved me thousands due to all the work involved in having to get to it which was covered in my cost to address the primary problem. The front desk guy even emailed me pictures of the other discovered issue and explained it in person when I went to pick up the car. I really feel good about these guys and felt they aren't out to gouge you like other shops do.

MH
Milton H.
Issaquah, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Milton said he liked how the job was done and the service.
This review was collected via phone interview by Customer Research Inc.

DS
Denise s.
Bellevue, WA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019
Detailed Car
I want to thank Eduardo for the beautiful job he did on my car. It's like driving a new car. He got out the really bad stains on my passenger side and carpet from spilled drinks. I sat in my for awhile to enjoy the new smells. I highly recommend Marks for detailing of your car. Thank you.

RW
Rudd W.
North Bend, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Rudd said the staff was knowledgeable, quick, friendly, and accommodating.
This review was collected via phone interview by Customer Research Inc.

JS
Jan S.
Hobart, WA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019
Trust and confidence!!
I want to tell you, Daniel in Issaquah is your very finest asset! He is so knowledgeable, so pleasant, so professional and I put my full trust and confidence in him. I hope he is compensated well and that you appreciate the outstanding service he performs for your shop! Thanks for this opportunity to commend him!!

TB
Taylor B.
Snohomish, WA
Lexus IS 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
Taylor said they know their stuff and they are awesome.
This review was collected via phone interview by Customer Research Inc.

YT
Yasha T.
Bellevue, WA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Yasha said the people at the business were helpful, answered all his questions and it was a good experience.
This review was collected via phone interview by Customer Research Inc.

DF
DAVID F.
Bellevue, WA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019
The manager
Work is done promptly and advise is always professional and helpful

AM
Andy M.
Bellevue, WA
Lexus LX 470 Luxury SUV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Andy said the business did a good job, and were quick servicing his vehicle.
This review was collected via phone interview by Customer Research Inc.

JF
Justin F.
Snoqualmie, WA
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Justin said he's never disappointed with the service.
This review was collected via phone interview by Customer Research Inc.

RS
Ravi S.
Bellevue, WA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2019
Always great service at Mark's
I've been taking my cars to Mark's in Issaquah for years and I've never been disappointed with the service, price, and convenience. I recommend this place to anyone who asks about alternatives to dealer service and national chains.

DB
Dan B.
Issaquah, WA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019
Competent Work
In addition to good work, Daniel has given us good advice on repairs: when to repair, when not to repair

BL
Ben L.
Issaquah, WA
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/19/2019 Category: Service
Ben said Daniel is quite good and the work was done at a good price.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 109 in total