Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

69 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


Verified Customer
Sammamish, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018
Safety oriented
Had been hearing a weird noise for several days and this morning it was real obvious. They took a quick drive and put it up to diagnose wheel bearings. Squeezed in an appointment and later that day the car was ready. I trust Marks with my Audi and Subaru. Been coming here since 2014!

MC
Mike C.
Issaquah, WA
BMW 325i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Mike said he had no issues with his vehicle.
This review was collected via phone interview by Customer Research Inc.

JA
Jacob A.
Redmond, WA
Honda Prelude
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Jacob said the employees are courteous and remembered him after only one visit. He stated Tom is amazing.
This review was collected via phone interview by Customer Research Inc.

MD
Marzi D.
Sammamish, WA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Marzi said he has been going to this business for a long time. He likes the customer service and quality of work.
This review was collected via phone interview by Customer Research Inc.

DB
Debbie B.
Renton, WA
Toyota Highlander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/10/2018 Category: Service
Spoke with Debbie. She said that the work was fantastic. The issue was, when it was complete, no one called to let them know.
This review was collected via phone interview by Customer Research Inc.

LF
Liz F.
Issaquah, WA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Liz said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

JT
Jim T.
Issaquah, WA
Land Rover LR3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Speed of response and communication with customer
Always have a great wxperience

RT
Richard T.
Issaquah, WA
Lexus RX 350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2018 Category: Service
Richard said the service was not quite excellent but it was still above average.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Issaquah, WA
Honda Civic Cpe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/12/2018
Good job Mark.
Good job Mark.

JB
Jessie B.
Renton, WA
Toyota Previa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Jessie said she was really upset about how the business handled the situation. Daniel, the guy at the front, came out, personally apologized, and made it better, which she really appreciates.
This review was collected via phone interview by Customer Research Inc.

CS
Claire S.
Bellevue, WA
Volkswagen New Beetle Coupe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/10/2018 Category: Service
Claire said this business was not able to get the oil that they needed for her vehicle so she had to wait an extra hour. However, the gentleman behind the counter was super helpful and he actually went to get the oil himself when he realized it was delayed.
This review was collected via phone interview by Customer Research Inc.

JL
James L.
Issaquah, WA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
James said the business is good at communicating. They offer good prices and fast service.
This review was collected via phone interview by Customer Research Inc.

SF
Stefan F.
Issaquah, WA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Stefan said the business was able to give him some appropriate advice and he was satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

RD
Rachel D.
Snoqualmie, WA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Rachel said this business let her schedule last minute. The staff was very professional. They were accurate with the pick up time. They always have good service.
This review was collected via phone interview by Customer Research Inc.

JS
Jan S.
Hobart, WA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018
So appreciate the professional and friendly support from Daniel. He is the best, a real asset to your company
I am a widow with two cars and need to put my trust in someone advising me of service needed. I do trust Daniel, and appreciate what I believe to be his integrity and honesty so that I am not over-servicing my cars nor spending my savings. Thank you for this opportunity to input. Jan Smith

KB
Kay B.
Washington
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Kay said the service was good and her vehicle is running great.
This review was collected via phone interview by Customer Research Inc.

MH
Matt H.
Bellevue, WA
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Matt said the business was attentive and they did a great job.
This review was collected via phone interview by Customer Research Inc.

MB
Mike B.
Issaquah, WA
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Spoke with Mike's daughter. She said the employees were prompt . There weren't any delays.
This review was collected via phone interview by Customer Research Inc.

JH
Jacob H.
Issaquah, WA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Jacob said this business had timely service, they were up front and he was pleased with his experience.
This review was collected via phone interview by Customer Research Inc.

JT
Jim T.
Issaquah, WA
Land Rover LR3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
The owner, Mark and Daniel are on site to speak with every customer
Work always done on time at a fair cost

Displaying Review 1 - 20 of 69 in total