Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

677 Reviews

98% Would Recommend
Latest Review 12 days ago

Reviews


AP
ANDREW P.
Redmond, OR
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019
They listen to me ask the right questions and provide excellent service
I have been a customer for a few years and have had nothing but outstanding service from this business. I will continue to utilize them as long as i live int teh area.

TF
TIM F.
Redmond, OR
Ford Ranger
Verified Customer
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07/14/2019
Thanx
Ranger runs better than ever, thanks.

NE
NEIL E.
Mazda MX-5 Miata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2019
Excellent
You did what I requested of you, and got the car running again. Your prompt attention and friendly manner has given me confidence in your service, and I will not hesitate to return when the need arises. Thank you.

TD
Tom D.
Redmond, OR
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Tom said the business was great, and they were able to find out every problem other businesses couldn't.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Terrebonne, OR
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019
Excellent service
As usual, Stellar service and cost. Recommend highly, any type of vehicle.

KB
KERRY B.
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019
Ford F150 Pickup
First time using Marshall's....Did a great job in communicating, easy to make appointment and quality was great. Highly recommend!

BE
Bill E.
Oregon
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Bill said the staff did a good job. They were polite, and he was happy with the results.
This review was collected via phone interview by Customer Research Inc.

CS
Craig S.
Redmond, OR
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Service
Craig said this business does right by him. They do great work. He is very happy with the service they have given him. They treat him right.
This review was collected via phone interview by Customer Research Inc.

MK
Mac K.
Terrebonne, OR
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Mac said that the place was on time, courteous, called several times with updates and their prices were good and it doesn't get much better than that.
This review was collected via phone interview by Customer Research Inc.

DD
DON D.
Terrebonne, OR
Toyota Venza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019
So accommodating.
Always follows through with all work and completed on time. It’s a pleasure to deal with someone you can trust.

LS
LOTHAR S.
Redmond, OR
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019
Great service, as always!
Had the car in for an oil change and engine check. Car was ready in less than 3 hours. Excellent job at a very reasonable price.

DS
Desiree S.
Oregon
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Desiree said the business was friendly and personal like family, they were open to being relaxed and were nice to her dog. She wanted to mention again how great and very friendly they were.
This review was collected via phone interview by Customer Research Inc.

DJ
David J.
Oregon
Ford Freestyle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
David said that his vehicle is fixed.
This review was collected via phone interview by Customer Research Inc.

RS
RENEE S.
Redmond, OR
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019
Super Service = Safe Vehicle
Great reminders to get your vehicle serviced. Easy access to make appointments. They do what they say they will do and you leave knowing that your vehicle is safe to drive! That's important for a single, senior citizen!

LH
LYNN H.
Redmond, OR
Toyota Highlander
Verified Customer
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06/04/2019
Timely service
I made an appointment online & was in & out in 30 minutes.

SL
STEVE L.
Bend, OR
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019
Replace front wheel bearings
Thank you for informing me along the repair process was great to know what the costs involved were

CC
CAROLYN C.
Redmond, OR
Jeep Grand Cherokee
Verified Customer
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05/31/2019
The best!
I have a 16 year old Jeep Grand Cherokee. Thst needed some transmission work. With their talented mechanics they were able to fix the issue without needing a whole new transmission! Great guys! Carolyn

MB
MARC B.
Terrebonne, OR
BMW 3 Series
Verified Customer
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05/30/2019
Excellent Service
Prompt service...car starts right up now and seems to have lots of pep.....Thank You Marc B.

JT
JERRY T.
Redmond, OR
Chevrolet Silverado SS
Verified Customer
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05/28/2019
Operator error problem
Each time I need work done, they are always very fare and euthical in completing the repair first time. This time I thought that I had a mechanical problem but they showed me the it was "operator error," good people.

TL
Troy L.
Oregon
Dodge Sprinter
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Troy said he needed his vehicle the next day. They did not have room in their schedule. However, they squeezed him in. He appreciates them.
This review was collected via phone interview by Customer Research Inc.