Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

677 Reviews

98% Would Recommend
Latest Review 9 days ago

Reviews


CR
CAROL R.
Bend, OR
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2015
Marshall's Automotive
Very good work on my SUV, consistently. Friendly service with thorough explanation of repair choices and costs. Reasonable, competitive prices. Timely completion of work each time.

JH
Jodi H.
Terrebonne, OR
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2015 Category: Service
Jodi said this business did everything they said they would in the same time line they said and she has no complaints. The employee she worked with was very nice and informative.
This review was collected via phone interview by Customer Research Inc.

BK
Brandon K.
Oregon
Dodge Stratus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2015 Category: Service
Brandon said the staff at this business are very helpful and very friendly.
This review was collected via phone interview by Customer Research Inc.

SL
Steve L.
Terrebonne, OR
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2015 Category: Service
Spoke with Steve's wife. She said she likes this facility and only brings the vehicle to them for service. The people who work there are honest. She will continue to go to this business for any services needed on the vehicle.
This review was collected via phone interview by Customer Research Inc.

CB
CLYDE B.
Redmond, OR
Mercedes-Benz C220
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/21/2015
They know what there doing
Absolutely, Nice people and qualified

SR
Scott R.
Redmond, OR
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2015 Category: Service
Scott said this business is very cooperative and informative. He is also pleased with the work they completed on his vehicle.
This review was collected via phone interview by Customer Research Inc.

PC
Peter C.
Oregon
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2015 Category: Service
Peter said this business is pretty good and overall they are fair and up front.
This review was collected via phone interview by Customer Research Inc.

ST
Sean T.
Redmond, OR
Land Rover Discovery
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2015 Category: Service
Sean said he appreciated the employees at this business explaining things carefully to him before they performed the work. They did what they were supposed to do and at a good price.
This review was collected via phone interview by Customer Research Inc.

KR
KARL R.
Bend, OR
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2015
Great service, have had our car taken care since about 1997.
never had a complaint, honest professional shop which I highly recommend

SW
Scott W.
Redmond, OR
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2015 Category: Service
Scott said this business provided friendly service and the staff was knowledgeable.
This review was collected via phone interview by Customer Research Inc.

GL
George L.
Redmond, OR
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2015 Category: Service
George said this business completed their task in a timely manner and for a great price. He is looking forward to doing business with this facility again.
This review was collected via phone interview by Customer Research Inc.

RD
ROB D.
Redmond, OR
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2015
costomer service is awsome
Thanks guys for keeping old silver running

DK
DAVE K.
Powell Butte, OR
Chevrolet Silverado Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2015
professionsl
They treat our vehicle as if they and their family were going to be driving it on a long trip. All things are checked and taken care of professionally.

LR
LISA R.
Redmond, OR
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2015
They stand by their work and take care of the customer
I've been pleased with each visit whether it's been an oil change or scheduled service or an unexpected problem. They've always done a great job and quality work and have stood by their work.

TL
TED L.
Redmond, OR
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2015
Repair
Great service friendly personel

FB
FRED B.
Redmond, OR
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2015
service for Subaru Outback, 9/29/15
professional, polite and expert service

SC
SALLY C.
Redmond, OR
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2015
Fast, honest, reliable
Friendly,

PK
PIERRE K.
Redmond, OR
GMC Sierra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2015
dependable
Good job. I especially appreciated the fact that they're on time. I was waIting at 7:30 and yes indeed the owner is the first to work at 7:55.

RB
Robert B.
Redmond, OR
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2015 Category: Service
Spoke with Sally. She said this business does excellent work. She was a little unhappy with them using her vehicle to run personal errands though.
This review was collected via phone interview by Customer Research Inc.

PO
Phil O.
Redmond, OR
GMC Sonoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2015 Category: Service
Phil said this business quoted him $140 and the bill was $175. There was a day delay on fixing his vehicle.
This review was collected via phone interview by Customer Research Inc.