Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

1135 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 4.599998/5Overall Rating 4.599998/5Overall Rating 4.599998/5Overall Rating 4.599998/5rating 4.599998
Original
Overall Rating 2.2/5Overall Rating 2.2/5rating 2.2rating 2.2rating 2.2
99% Would Recommend
77% Business Response
Latest Review 1 day ago

Reviews


KD
KELLY D.
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2013
Awesome work !
Exactly what my truck needed!

NW
Noelle W.
Oviedo, FL
Scion xB
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/05/2013 Category: Service
Noelle said the service was good, but it was a little bit expensive.
This review was collected via phone interview by Customer Research Inc.

GP
Gary P.
Winter Springs, FL
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2013 Category: Service
Gary said the service at this business is good and they do not try to sell him services he does not want.
This review was collected via phone interview by Customer Research Inc.

BM
Bob M.
Oviedo, FL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2013 Category: Service
Spoke with Alvin. He said this business provides excellent service at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Chuluota, FL
Saturn Vue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/05/2013 Category: Service
Spoke with Carolyn. She said she asked the business to turn the rotors, but they did not write down her request and replaced the brakes instead. She said the work was great, but she does not feel comfortable recommending them based on this experience.
This review was collected via phone interview by Customer Research Inc.
Marty D. from Marty's Auto Works responded on 06/11/2013
I can not apologize enough for our mistake with your vehicle. We can only hope that you will give us another try to show you that we are indeed a dependable, trust worthy, honest repair facility. Please let me know how we can earn back your trust?

LT
Lolita T.
Oviedo, FL
Ford Windstar
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2013 Category: Service
Lolita said the people at this business are nice.
This review was collected via phone interview by Customer Research Inc.

HG
Hope G.
Chuluota, FL
Pontiac Sunfire
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2013 Category: Service
Spoke with Jonathan. He said the service was great. The parts were not available elsewhere, but this business found them. They were quick and reliable.
This review was collected via phone interview by Customer Research Inc.

SL
Shaun L.
Oviedo, FL
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2013 Category: Service
Shaun said he was treated very well and the experience was excellent.
This review was collected via phone interview by Customer Research Inc.

CH
Christine H.
Oviedo, FL
Mitsubishi Galant
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/03/2013 Category: Service
Spoke with Ken. He was a completely satisfied customer.
This review was collected via phone interview by Customer Research Inc.

JM
JACK M.
Oviedo, FL
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2013
great service; honest evaluation
Staff at Roy's takes care of vehicle while recommending only the repairs that need to be done at this visit.

KS
Kris S.
Winter Springs, FL
Cadillac STS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2013 Category: Service
Kris said they did what they said they would do in the proper amount of time and did not charge too much. They are all around awesome.
This review was collected via phone interview by Customer Research Inc.

FR
Fred R.
Cadillac Eldorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2013 Category: Service
Fred said he goes to this business all the time and they're always very cordial and very nice.
This review was collected via phone interview by Customer Research Inc.

RT
Rodney T.
Volvo S40
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2013 Category: Service
Rodney said they are very thorough and nice to work with.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2013 Category: Service
David said they took care of the problem. He didn't have to wait. He was comfortable with talking to Roy.
This review was collected via phone interview by Customer Research Inc.

PC
Patty C.
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2013 Category: Service
Patty said she likes the way the business treats her and the service is excellent.
This review was collected via phone interview by Customer Research Inc.

LJ
Lynda J.
Ford Explorer Sport Trac
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2013 Category: Service
Linda said the customer service at this business is great and she really appreciates the value she receives.
This review was collected via phone interview by Customer Research Inc.

PO
Paul O.
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2013 Category: Service
Paul said this business did everything he asked of them and at a reasonable price. He said Roy and Alex are very helpful and courteous. He would absolutely recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KC
KENNETH C.
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2013
Friendly and honest
Good people, good service and straight shooters.

LF
LINDA F.
Longwood, FL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2013
Dependable repairs at a good rate.
I trust Roy to keep my car safe and running well.

DB
Dorian B.
BMW 325xi
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2013 Category: Service
Dorian he's been very happy and satisfied with everything.
This review was collected via phone interview by Customer Research Inc.

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