Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

1135 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 4.599998/5Overall Rating 4.599998/5Overall Rating 4.599998/5Overall Rating 4.599998/5rating 4.599998
Original
Overall Rating 2.2/5Overall Rating 2.2/5rating 2.2rating 2.2rating 2.2
99% Would Recommend
77% Business Response
Latest Review 1 day ago

Reviews


JB
John B.
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/20/2013 Category: Service
John said they are almost excellent, but excellence is hard to come by. He said he appreciates that they saved him some money.
This review was collected via phone interview by Customer Research Inc.
Marty D. from Marty's Auto Works responded on 06/11/2013
Please know that we strive to be the best and always provide our customers with excellence. We are so sorry to hear you feel we fell a bit short. Please take a minute to let us know what we need to do better. Thank you!

MG
MARIO G.
Orlando, FL
Acura 3.2TL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2013
The employees honesty and caring
Sales and service people were helpful and treated us with respect.
Marty D. from Marty's Auto Works responded on 06/11/2013
Thank you!

MG
Mario G.
Orlando, FL
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/14/2013 Category: Service
Mario said this business was very cordial and helpful.
This review was collected via phone interview by Customer Research Inc.
Marty D. from Marty's Auto Works responded on 06/11/2013
Thank you for your patronage.

MB
Manuel B.
Saturn L200
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/06/2013 Category: Service
Manuel said he was extremely satisfied with the business.
This review was collected via phone interview by Customer Research Inc.
Marty D. from Marty's Auto Works responded on 06/11/2013
Thank you so much!

AF
ANTHONY F.
Oviedo, FL
Buick Century
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/07/2013
confidence in service
only problem I have with this shop is trying to get them to give me an old age discount...I'm 80+.......

NW
Noelle W.
Oviedo, FL
Scion xB
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/05/2013 Category: Service
Noelle said the service was good, but it was a little bit expensive.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Chuluota, FL
Saturn Vue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/05/2013 Category: Service
Spoke with Carolyn. She said she asked the business to turn the rotors, but they did not write down her request and replaced the brakes instead. She said the work was great, but she does not feel comfortable recommending them based on this experience.
This review was collected via phone interview by Customer Research Inc.
Marty D. from Marty's Auto Works responded on 06/11/2013
I can not apologize enough for our mistake with your vehicle. We can only hope that you will give us another try to show you that we are indeed a dependable, trust worthy, honest repair facility. Please let me know how we can earn back your trust?

CH
Christine H.
Oviedo, FL
Mitsubishi Galant
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/03/2013 Category: Service
Spoke with Ken. He was a completely satisfied customer.
This review was collected via phone interview by Customer Research Inc.

AG
Alex G.
Toyota Avalon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2013 Category: Service
Alex said it was pretty good.
This review was collected via phone interview by Customer Research Inc.

AF
ANTHONY F.
Oviedo, FL
Chevrolet Cobalt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/12/2013
marty's auto service
technicians are knowledgeble,friendly,and you dont get ripped off on pricing

AC
Art C.
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/22/2012 Category: Service
Art said they do good work.
This review was collected via phone interview by Customer Research Inc.

LH
Lisa H.
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/22/2012 Category: Service
Lisa said this business was good and they treated her great.
This review was collected via phone interview by Customer Research Inc.

AF
ANTHONY F.
Buick Century
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2012
reliability
always feel "safe" with caar repair situation

JP
Joe P.
Volkswagen Golf
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/19/2012 Category: Service
Joe said his overall experience with the business was good, but when he picked his vehicle up the first time the dashboard lights were out. The business apologized and fixed it for him right away.
This review was collected via phone interview by Customer Research Inc.

SL
Shaun L.
Chevrolet Silverado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2012 Category: Service
Shaun said he thought this business was a little more expensive than he expected.
This review was collected via phone interview by Customer Research Inc.

AF
ANTHONY F.
Chevrolet Cobalt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2012
sense of honesty
felt personal were honest and knowledgeable

AF
Anthony F.
Buick Century
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/22/2012 Category: Service
Anthony said this business provided good service and he has recommended them in the past.
This review was collected via phone interview by Customer Research Inc.

AH
Allison H.
Casselberry, FL
Buick Century
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/23/2012 Category: Service
Allison said this business was respectful, prompt, and honest . She said she would absolutely recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

LP
Linda P.
Casselberry, FL
Buick Century
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/22/2012 Category: Service
Linda said their customer service is good. Unfortunately, she has to take her vehicle in tomorrow so they could check it out. The new compressor is not blowing cold air. It has to be fully turned to high for cold air to come out.
This review was collected via phone interview by Customer Research Inc.

SG
Sheena G.
Oviedo, FL
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/26/2012 Category: Service
Sheena said she had a nice experience with t his business.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 81 - 100 of 102 in total