Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

130 Reviews

95% Would Recommend
Latest Review 7 days ago

Reviews


TW
TAMARA W.
El Cerrito, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2018
Great service, as always!
Marty and his crew have been keeping me rolling for years now.

TD
TESSA D.
Benicia, CA
Volkswagen Beetle Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2018
nice customer service
very professional and up front. I will def be going back, thanks,
Marty K., CEO from Marty's Motors responded on 01/24/2018

Thanks Tessa!  We like you too

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000

HM
Helen M.
Berkeley, CA
Acura TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
Helen said the staff was friendly and gave a great service.
This review was collected via phone interview by Customer Research Inc.
Marty K., CEO from Marty's Motors responded on 01/19/2018

Thanks, Helen

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000

HR
HAROLD R.
Richmond, CA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2018
Great service!
Even though my last visit was expensive(catalytic converter replaced) Patty made it easier to deal with. Thanks to all the great staff at Marty’s, for providing me with great service!
Marty K., CEO from Marty's Motors responded on 01/15/2018

Thanks for the kind words, Harold.  We try

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000

JM
JOAN M.
Richmond, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2018
My car's engine purrs like a kitten
Honesty, great service, friendliness, the staff goes the extra mile to make us happy with their work. This is also a green business, which is not easy for a greasy shop to do.
Marty K., CEO from Marty's Motors responded on 01/10/2018

Thanks for the kind words, Joan

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000

DI
DAVID I.
El Cerrito, CA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2018
Good Work
My car’s faulty water pump was quickly diagnosed and efficiently replaced in less than two days. I was impressed by the work of both Marty’s assistant manager who quickly diagnosed the bad water pump and the mechanic who replaced the water pump. My car is running perfectly again
Marty K., CEO from Marty's Motors responded on 01/08/2018

Thank You, David.  5 star reviews are always our goal.  It shows we are taking care of our clients

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000

EW
Elizabeth W.
El Cerrito, CA
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2017 Category: Service
Elizabeth said the service was good.
This review was collected via phone interview by Customer Research Inc.

SW
SARAH W.
El Cerrito, CA
Volvo V70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2017
Marty's Motors
I've been very pleased with the service I've received from Marty's Motors. They're timely, the work is good and they don't try to sell you services that aren't needed. I've been very happy with them and would recommend them to friends, family and strangers.
Marty K., CEO from Marty's Motors responded on 12/26/2017

Thanks Sarah. Our goal is to give you the best service possible

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000
Marty K., CEO from Marty's Motors responded on 12/26/2017

Thanks, Sarah.  Always a pelasure to servie you

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000

CB
Craig B.
El Cerrito, CA
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017 Category: Service
Craig said the business did what they were supposed to do and they were quick.
This review was collected via phone interview by Customer Research Inc.

RS
Rita S.
El Cerrito, CA
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
Rita said the business was excellent and she liked them.
This review was collected via phone interview by Customer Research Inc.
Marty K., CEO from Marty's Motors responded on 12/21/2017

Thanks for the kind words, Rita.  Excellence is always our goal

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000

JS
JEFF S.
Richmond, CA
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017
Like the people. Honest about the problem
Good work and trustworthy
Marty K., CEO from Marty's Motors responded on 12/14/2017

Thanks, Jeff.  We try

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000

BD
Brunna D.
San Pablo, CA
Subaru Legacy Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017 Category: Service
Brunna said the facility kept her informed about her vehicle and helped her out.
This review was collected via phone interview by Customer Research Inc.
Marty K., CEO from Marty's Motors responded on 12/22/2017

Always a pleasure to help, Brunna

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000

HL
He L.
El Cerrito, CA
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2017 Category: Service
He said the service was good.
This review was collected via phone interview by Customer Research Inc.

RP
RONNIE P.
Richmond, CA
Isuzu Rodeo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2017
Great Service
Once again Marty's has taken care of my car in a timely manner and at a reasonable price. Marty was also able to work around my work schedule which is not easy. My daughter and I will continue to take our cars there for service. Thanks to Marty and his staff.
Marty K., CEO from Marty's Motors responded on 12/07/2017

Thanks for your kind words, Ronnie.  We will continue to endevor to give you the same great service

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000

KO
Kathleen O.
Richmond, CA
Mazda MX-5 Miata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2017 Category: Service
Kathleen said the service was great. Her vehicle is running just fine now. The staff was friendly and reliable.
This review was collected via phone interview by Customer Research Inc.
Marty K., CEO from Marty's Motors responded on 11/28/2017

Thanks Kathleen.  We do our best

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000
Marty K., CEO from Marty's Motors responded on 11/29/2017

Thanks for the kind words, Kathleen.  We try

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000

TV
TOM V.
Richmond, CA
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2017
Excellent Customer Service!
Our first-time experience bringing our VW Jetta to Marty's Motors was the best. Patty was an absolute pleasure to work with. She clearly listened and communicated our issues to her team and was deeply knowledgeable about car maintenance issues. She also helped us puzzle out a remote-access problem with our key by referring us on to someone within their trusted professional community, who successfully resolved it. We're happy to have found such great and friendly service in the neighborhood, and recommend them highly!
Marty K., CEO from Marty's Motors responded on 11/21/2017

Thanks You for the kind words, Tom.  Our goal is always to provide the best service possible

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000

CG
CHRISTINE G.
El Cerrito, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017
Work on my 2007 Prius
Happy to be going to Marty's Motors. Just started going there a short while ago. Both times I found them to be thorough, pleasant to work with, and very competent. My 2007 Prius needed a lot of work, but I now feel that I can drive the old girl with confidence. Thanks, Marty and Patti. A pleasure to work with both of you.
Marty K., CEO from Marty's Motors responded on 11/16/2017

Thanks Christine.  Happy to work with you

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000

FF
FRANK F.
Richmond, CA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017
Great job!
Fast and efficient 52,500 mile service.
Marty K., CEO from Marty's Motors responded on 11/16/2017

Thanks for the kind words, Frank

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000

MN
Marina N.
Petaluma, CA
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017 Category: Service
Marina said Patty was nice. The staff took her vehicle in as an emergency. She stated she felt they were concerned for her safety.
This review was collected via phone interview by Customer Research Inc.
Marty K., CEO from Marty's Motors responded on 11/16/2017

Thank You Marina.  We were happy to serve you

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000
Marty K., CEO from Marty's Motors responded on 11/20/2017

Thanks for coming in, Marina

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000

MB
Malcom B.
Richmond, CA
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017 Category: Service
Malcom said he has used the business for years, and he was very satisfied.
This review was collected via phone interview by Customer Research Inc.
Marty K., CEO from Marty's Motors responded on 11/16/2017

Thanks, Malcolm

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000

Displaying Review 41 - 60 of 130 in total