Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

137 Reviews

95% Would Recommend
Latest Review 21 days ago

Reviews


JC
JANE C.
El Cerrito, CA
Toyota Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2017
My 30+ year old truck runs like new!
I took my 1985 Toyota pickup to Marty's because the clutch went out. I asked to have several parts replaced and/or refreshed. They did all the work in less than two weeks, which also included a holiday! They found the necessary parts and the install went very smoothly. The cost was reasonable. I could not be happier.

RS
ROXY S.
Albany, CA
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2017
Always honest!
Marty's Motors is the only auto shop that I have frequented where I haven't been gouged by ridiculously high prices or told that a litany of items need addressing before their time. Thank you for your honesty, timeliness, and great work on my vehicle. I'll be back again and will recommend you to my friends.

TC
TOM/CINDY C.
El Cerrito, CA
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2017
Responsive in an Emergency
When my check engine light came on and the car would only run at 15 mph, Marty's took the car immediately and was able to diagnose the problem and get the car running within a day.

DB
David B.
Berkeley, CA
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2017 Category: Service
David said he has had good experience with this business. He appreciates their service.
This review was collected via phone interview by Customer Research Inc.

TC
Thomas C.
California
Pontiac G6
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/30/2017 Category: Service
Thomas said this business has nice people on staff. He would not go back because had to take his vehicle back 3 times to get it fixed when they should have fixed it properly the first time. He would not recommend this business because they did not live up to their reputation as the top rated business in the area.
This review was collected via phone interview by Customer Research Inc.

MF
Manny F.
El Cerrito, CA
Acura Integra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2017 Category: Service
Manny said the business took care of the problem quickly. They explained things so he had a sense of reliability and that was important to him.
This review was collected via phone interview by Customer Research Inc.

MA
Maria A.
Oakland, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2017 Category: Service
Maria said she really likes the services done at this business.
This review was collected via phone interview by Customer Research Inc.
Marty K., CEO from Marty's Motors responded on 07/03/2017

Thanks, Maria

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000

FF
Fred F.
Oakland, CA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2017 Category: Service
Fred said Marty is always great and he just recommended them earlier this week.
This review was collected via phone interview by Customer Research Inc.
Marty K., CEO from Marty's Motors responded on 07/03/2017

Thanks, Fred

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000

DA
DANNY A.
Richmond, CA
Toyota Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2017
Maintenance work on my Toyota pick up truck.
Honest operation, prompt service. shuttle service comes without delay. John the mechanic did a superb job plus fixing small issues that he discovered on my truck without charging me extra for his work.

DD
Darlene D.
Richmond, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2017 Category: Service
Darlene said this business was sensitive to her time schedule, they performed the services she wanted and the prices were reasonable.
This review was collected via phone interview by Customer Research Inc.

MB
MARCIA B.
El Cerrito, CA
Chevrolet Sonic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2017
They remember you and your circumstances and deal with your time issues.
Excellent.

EJ
Erez J.
Albany, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2017 Category: Service
Erez said this business provided excellent service. They were honest.
This review was collected via phone interview by Customer Research Inc.

CL
CHERESE L.
El Cerrito, CA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2017
Great, speedy customer service
These guys are trustworthy. I think my air conditioner is fixed--it seems fine around town. True test will come in the heat. Staff is great at explaining possible problems and solutions and during one visit for an unrelated problem the technician educated me on what was going on underneath my car by actually showing me. Will definitely return.

DA
DEBRA A.
Oakland, CA
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2017
They fixed my air conditioner in a day and a half
They are very efficient, and even provide a loaner car. It is the 3rd or 4th time that I have brought my car to them, and will come back!

BE
Bill E.
Richmond, CA
Lexus RX 450h
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2017 Category: Service
Bill said he always enjoys going to this business and everyone treated him nicely. The time passed quickly and he has always been happy with this business.
This review was collected via phone interview by Customer Research Inc.
Marty K., CEO from Marty's Motors responded on 05/30/2017

Thanks Bill

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000

HT
Hironori T.
El Cerrito, CA
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2017 Category: Service
Hironori said the service is great and the mechanic is competent. Everything is fine.
This review was collected via phone interview by Customer Research Inc.

DD
Diane D.
Richmond, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2017 Category: Service
Diane said the staff at this business were honest and they did a good job on her vehicle.
This review was collected via phone interview by Customer Research Inc.
Marty K., CEO from Marty's Motors responded on 05/30/2017

Thanks Diane

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000

JB
Jessica B.
El Cerrito, CA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2017 Category: Service
Jessica said she thinks this business did very well at providing service. One of the services ended up being more expensive than she hoped, but she appreciated everything they did. She would definitely recommend them. In general, they were very helpful and went out of their way to show her what was going on. They actually showed her husband, the parts they replaced which was appreciated.
This review was collected via phone interview by Customer Research Inc.
Marty K., CEO from Marty's Motors responded on 05/30/2017

Thanks, Jessica

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000

DM
David M.
San Pablo, CA
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2017 Category: Service
David said his experience with this business was really good. They were friendly and they knew what they were doing. They charged reasonable rates. He went out of his way to visit this business.
This review was collected via phone interview by Customer Research Inc.
Marty K., CEO from Marty's Motors responded on 05/25/2017

Thank you David!

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000

HR
HAROLD R.
Richmond, CA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2017
Thank you Marty's staff
Great customer service, will recommend to others. Keep doing what you do!
Marty K., CEO from Marty's Motors responded on 05/23/2017

Thank You Harold!

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000

Displaying Review 101 - 120 of 137 in total