Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

141 Reviews

95% Would Recommend
Latest Review 1 day ago

Reviews


AP
Alan P.
El Cerrito, CA
Subaru Legacy Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2017 Category: Service
Alan said his experience was pretty good, he was happy with the service and he has no complaints.
This review was collected via phone interview by Customer Research Inc.

CW
CAROL W.
Berkeley, CA
Subaru Impreza
Verified Customer
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07/19/2017
Friendly and knowledgeable
Patty was wonderful. She understood what I do and how my vehicle is connected with my job. She shared with the mechanics what my vehicle might need.

JJ
Jonathan J.
Richmond, CA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2017 Category: Service
Jonathan said this business did not disappoint.
This review was collected via phone interview by Customer Research Inc.

HR
HAROLD R.
Richmond, CA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2017
Great as always!
Had my oil changed today, great service as always. A problem was found and I will be retuning in a week to have it taken care of.

JC
JANE C.
El Cerrito, CA
Toyota Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2017
My 30+ year old truck runs like new!
I took my 1985 Toyota pickup to Marty's because the clutch went out. I asked to have several parts replaced and/or refreshed. They did all the work in less than two weeks, which also included a holiday! They found the necessary parts and the install went very smoothly. The cost was reasonable. I could not be happier.

RS
ROXY S.
Albany, CA
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2017
Always honest!
Marty's Motors is the only auto shop that I have frequented where I haven't been gouged by ridiculously high prices or told that a litany of items need addressing before their time. Thank you for your honesty, timeliness, and great work on my vehicle. I'll be back again and will recommend you to my friends.

TC
TOM/CINDY C.
El Cerrito, CA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2017
Responsive in an Emergency
When my check engine light came on and the car would only run at 15 mph, Marty's took the car immediately and was able to diagnose the problem and get the car running within a day.

DB
David B.
Berkeley, CA
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2017 Category: Service
David said he has had good experience with this business. He appreciates their service.
This review was collected via phone interview by Customer Research Inc.

TC
Thomas C.
California
Pontiac G6
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/30/2017 Category: Service
Thomas said this business has nice people on staff. He would not go back because had to take his vehicle back 3 times to get it fixed when they should have fixed it properly the first time. He would not recommend this business because they did not live up to their reputation as the top rated business in the area.
This review was collected via phone interview by Customer Research Inc.

MF
Manny F.
El Cerrito, CA
Acura Integra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2017 Category: Service
Manny said the business took care of the problem quickly. They explained things so he had a sense of reliability and that was important to him.
This review was collected via phone interview by Customer Research Inc.

MA
Maria A.
Oakland, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2017 Category: Service
Maria said she really likes the services done at this business.
This review was collected via phone interview by Customer Research Inc.
Marty K., CEO from Marty's Motors responded on 07/03/2017

Thanks, Maria

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000

FF
Fred F.
Oakland, CA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2017 Category: Service
Fred said Marty is always great and he just recommended them earlier this week.
This review was collected via phone interview by Customer Research Inc.
Marty K., CEO from Marty's Motors responded on 07/03/2017

Thanks, Fred

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000

DA
DANNY A.
Richmond, CA
Toyota Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2017
Maintenance work on my Toyota pick up truck.
Honest operation, prompt service. shuttle service comes without delay. John the mechanic did a superb job plus fixing small issues that he discovered on my truck without charging me extra for his work.

DD
Darlene D.
Richmond, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2017 Category: Service
Darlene said this business was sensitive to her time schedule, they performed the services she wanted and the prices were reasonable.
This review was collected via phone interview by Customer Research Inc.

MB
MARCIA B.
El Cerrito, CA
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2017
They remember you and your circumstances and deal with your time issues.
Excellent.

EJ
Erez J.
Albany, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2017 Category: Service
Erez said this business provided excellent service. They were honest.
This review was collected via phone interview by Customer Research Inc.

CL
CHERESE L.
El Cerrito, CA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2017
Great, speedy customer service
These guys are trustworthy. I think my air conditioner is fixed--it seems fine around town. True test will come in the heat. Staff is great at explaining possible problems and solutions and during one visit for an unrelated problem the technician educated me on what was going on underneath my car by actually showing me. Will definitely return.

DA
DEBRA A.
Oakland, CA
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2017
They fixed my air conditioner in a day and a half
They are very efficient, and even provide a loaner car. It is the 3rd or 4th time that I have brought my car to them, and will come back!

BE
Bill E.
Richmond, CA
Lexus RX 450h
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2017 Category: Service
Bill said he always enjoys going to this business and everyone treated him nicely. The time passed quickly and he has always been happy with this business.
This review was collected via phone interview by Customer Research Inc.
Marty K., CEO from Marty's Motors responded on 05/30/2017

Thanks Bill

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000

HT
Hironori T.
El Cerrito, CA
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2017 Category: Service
Hironori said the service is great and the mechanic is competent. Everything is fine.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 101 - 120 of 141 in total