Massey Cadillac Dallas Body Shop

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

807 Reviews

97% Would Recommend
Latest Review about 1 year ago

Review for Massey Cadillac Dallas Body Shop
Dawn M. on 09/05/2012
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Dawn said she always uses this business. She said the work was horrible because the trunk was a disaster and the rear wheel cover was not fastened. She said the business told her the work would be done in five days. She called the business to ask what was going on and they told her it would take another week to fix the vehicle. She said her mobile phone charger was stolen while her vehicle was at the business. She told the business and an employee told her to bring her receipt and that they would reimburse her. The employee told her they would send the reimbursement by mail within a week and it has now been three weeks. She said the two employees that took her vehicle in do not currently work at the business now. She would not recommend the business to others based on this experience.
Category: Collision
Service Date: 08/30/2012
Review Created: 09/05/2012
This review was collected via phone interview by Customer Research Inc.