Massey Cadillac Dallas Body Shop

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

807 Reviews

97% Would Recommend
Latest Review about 1 year ago

Review for Massey Cadillac Dallas Body Shop
Lelindo C. on 09/21/2012
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Lelindo said his experience was horrible. When he went to pick up his vehicle after returning it for a dent they put in it, he found they put another dent on the other side of his vehicle. He was asked to bring his vehicle back in and leave it, but he is concerned they will total it out. He was told they could send someone to do the work on site. After waiting, he called and then was told they didn't have someone who could do that. He didn't receive an estimate, because this business caused the damage. They didn't communicate with him or keep him updated. He won't recommend due to the time frame, lack of communication, and they didn't handle things professionally.
Category: Collision
Service Date: 09/11/2012
Review Created: 09/21/2012
This review was collected via phone interview by Customer Research Inc.