Massey Cadillac Dallas Body Shop

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

807 Reviews

97% Would Recommend
Latest Review 12 months ago

Review for Massey Cadillac Dallas Body Shop
Raymond B. on 10/28/2011
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Raymond said he gave a rating of 3 for the overall experience because they kept the vehicle far too long. He said the rental cost was also too high. He chose not to rate the quality of the repair because he has not had time to drive the vehicle and see if the repair is completely satisfactory. The vehicle was in the business for 27 days. It was 2 weeks late because they kept finding more damage which caused multiple delays. The business did call to alert him to the repeated delays. He will not recommend this business because of the length of the repair.
Category: Collision
Service Date: 10/26/2011
Review Created: 10/28/2011
This review was collected via phone interview by Customer Research Inc.