Massey Cadillac Orlando Body Shop

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

948 Reviews

96% Would Recommend
Latest Review over 1 year ago

Review for Massey Cadillac Orlando Body Shop
Leslie S. on 01/25/2014
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Leslie said she is not completely satisfied with her overall experience because the customer service was lacking. She waited an additional 2 weeks longer than promised for the repairs to be completed due to insurance delays. She was not kept adequately informed because she had to initiate all contact with them and they did not return her calls. She will not recommend them to others or return to this business because of these reasons.
Category: Collision
Service Date: 01/22/2014
Review Created: 01/25/2014
This review was collected via phone interview by Customer Research Inc.