Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

492 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 8 days ago

Reviews


LK
Liz K.
Riverside, CA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2017 Category: Service
Liz said the business is great and fantastic. The staff tells her what's going on, and they are very up front. They care and try to give her the best price possible. She loves the business.
This review was collected via phone interview by Customer Research Inc.

OJ
OLIVER J.
Riverside, CA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2017
Honest, dependable car care
The staff were professional and explained everything in an easy to understand manner. My car was finished timely and is running better than ever! Very reasonable prices. I would recommend this business to anyone having car problems or needing maintenance.

JC
JONATHAN C.
Riverside, CA
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2017
Awesome service
Very efficient and thorough. We had a horrible experience with a shop who nickel and dimed us. MCC fixed the issue with no hassel. We trust all our vehicles with them!

BM
Brian M.
Riverside, CA
Toyota Venza
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2017 Category: Service
Brian said the business did a good job. The staff is professional and courteous.
This review was collected via phone interview by Customer Research Inc.

ES
ELLEN S.
Riverside, CA
Ford Econoline
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2017
Great Customer Service
Have had problems with the AC and now it is finally fix.

JR
Juan R.
Grand Terrace, CA
Lincoln Navigator
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/30/2017 Category: Service
Juan said they were clean and it looked like the right place to go to.
This review was collected via phone interview by Customer Research Inc.

AL
Alexander L.
Riverside, CA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2017 Category: Service
Alexander said the business employees are nice and they provide good, fast service.
This review was collected via phone interview by Customer Research Inc.

TJ
T.l. J.
Riverside, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2017 Category: Service
T.I. said he is a repeat customer and he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KK
KNOTTINGHAM K.
Riverside, CA
Chevrolet Sonic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2017
Clutch Replacement
I was in need of a new clutch. I read some good reviews about Yaz and Master Car Care. I definitely felt comfortable taking my car to him. He told me what I needed to know and helped me find the best deal to fit my needs. There were no hidden costs and he got the job done just a day after he got the parts.

SW
SABRENA W.
Riverside, CA
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2017
Quality Service
Their honesty and integrity, as a woman I felt good about bringing my car there for service

MB
MICHELLE B.
Riverside, CA
Saturn Ion 3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2017
They were Kind, Honest, and Straight forward
Perfect. Thank you

MG
Mia G.
Rialto, CA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2017 Category: Service
Mia said this business had good customer service.
This review was collected via phone interview by Customer Research Inc.

RR
Raymond R.
Riverside, CA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2017 Category: Service
Spoke with Linda. She said this business is always helpful. They work with her and explain everything. They are excellent and when the vehicle is done it is fixed. She stated she misses Eddie as manager. He did an excellent job and she always spoke with him. The other employees were good and she had a good experience. She continues to go back.
This review was collected via phone interview by Customer Research Inc.

MG
MIGUEL G.
Riverside, CA
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2017
Yukon fuel pump and fuel pressure pump
Did repairs in a timely manner, fair price, recommended repairs that I may need in the future but didn't push for me to do it and spend more.

FL
FAULKNER L.
Riverside, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2017
I like Yaz's attention to details, and his explanations of why certain procedures are a good idea to follow-through on.
Excellent work, very good pricing, professional service.

JA
Jesus A.
Riverside, CA
GMC Yukon XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2017 Category: Service
Jesus said this business provided good service.
This review was collected via phone interview by Customer Research Inc.

AM
Alyssa M.
Riverside, CA
Ford Taurus X
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/15/2017 Category: Service
Alyssa said she took in 2 different vehicles. One after the other. She was supposed to receive a phone call when they were ready and she never did. It took over an hour for them to do a oil change on the first vehicle and on the second vehicle she waited 2 hours to receive a call to let her know it was ready. She never heard from them so she decided to show up in person and that's when she found out her vehicle had been ready for a while.
This review was collected via phone interview by Customer Research Inc.

JI
JORGE I.
Riverside, CA
Hyundai Genesis Coupe
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/12/2017
Bad alignment.
Went to get an alignment, & did not make a difference still feel the steering wheel pulling ,
YAZ H. from Master Car Care responded on 06/29/2017

Customer brought in lowered car. He was advised that vehicle may not be able to be aligned completely depending on the amount of adjustment available. Customer also stated he replaced springs.  He was informed that the propper way to lower is to replace with drop spindles as well as springs. He wanted us to align antway. 
Customer actually did not replace springs and had only heated them up. Before adjusting was talked to about te situation and wanted us to adjust alignment as much as we could. Customer was told no warranty do to impropper lowering of vehicle. 
Job was performed per customers notification of all the facts as they were found and still oked adjustmentment to the best possible outcome. Maxed out all adjustment. 


DA
Danny A.
Riverside, CA
Pontiac Vibe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2017 Category: Service
Danny said he goes to this business a lot. They are friendly and they treat him right.
This review was collected via phone interview by Customer Research Inc.

RG
Reggie G.
Riverside, CA
Chevrolet Blazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2017 Category: Service
Reggie said everything was great and they were fine. The staff were nice.
This review was collected via phone interview by Customer Research Inc.