ReScore Reviews™ (1)

ReScore
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Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 2 days ago
JESUS D. ReScore Review on 03/08/2017
ReScore
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Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
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"honest mechanic work done here"
I know I vented on my prior critic but this place has done good quality work on all three of cars in the past. This was not the norm for them and they have gone over and beyond to let me know how disappointed they were. I will continue to use them to work on my cars.
Vehicle: Honda Civic
Service Date: 03/03/2017
Review Created: 03/04/2017 11:26 PM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"GOOD PLACE FOR MY PRIOR VISITS BUT THIS ONE WAS NOT"
I SELECETED THE OIL CHANGE WITH THE FLUID TOP OFF SPECIAL. I GOT HOME TO CHANGE THE AIR FILTER AND FOUND OUT THAT THE FLUID TOP OFF WAS NOT PERFORMED. WINDSHIELD WIPER FLUID WAS EMPTY, COOLANT WAS EMPTY AND BRAKE FLUID WAS LOW.......I WILL MENTION THIS NEXT TIME I GO TO THE SHOP. AND THE TIRE THE TIRE ROTATION WAS NOT DONE, THE TIRE LOCK WAS INSIDE THE VEHICLE......
Vehicle: Honda Civic
Service Date: 03/03/2017
Review Created: 03/04/2017 11:26 PM
YAZ H. at Master Car Care responded on 03/08/2017

Thank you for brining this  to our attention.  we apologize for the inconvenience, please bring it back to correct this issue. Our sincere apologizes Master Car Care Staff.

Armando S. on 04/20/2018
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"Great experience"
Thank you Jeremy and Yaz!! Great job and great price, truly appreciate your help!! Recommend Master Car Care to anyone who needs maintenance/work done to their vehicle.

Sincerely,
Armando S
Vehicle: Toyota Tundra
Service Date: 04/17/2018
Review Created: 04/20/2018 09:51 AM
Katchrine S. on 04/18/2018
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Spoke with Misty. She said the business is a wonderful facility.
Vehicle: Toyota Camry
Category: Service
Service Date: 03/21/2018
Review Created: 04/18/2018
This review was collected via phone interview by Customer Research Inc.
Eddie L. on 04/13/2018
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Eddie said the business' services are good. They have good customer service.
Vehicle: Ford F-150
Category: Service
Service Date: 03/24/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
Henry G. on 04/13/2018
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Henry said he was happy with the service.
Vehicle: Jaguar X-TYPE
Category: Service
Service Date: 03/23/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
Crystal A. on 04/11/2018
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Crystal said the business provided great customer service. She was acknowledged when she entered the facility, and the work was quickly done. The staff was very informative about what services were needed now and in the future.
Vehicle: Scion xB
Category: Service
Service Date: 03/29/2018
Review Created: 04/11/2018
This review was collected via phone interview by Customer Research Inc.
PATTY L. on 04/06/2018
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"GREAT SERVICE "
Great service Yaz and Jason are very customer oriented. An honest place to have your vehicle serviced. I would recommend this business to everyone 😃👍
Vehicle: Saturn Ion
Service Date: 04/05/2018
Review Created: 04/06/2018 10:54 PM
COFFEY H. on 04/05/2018
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"Car service"
Great service from Jason. Repair took most of the morning but that was unavoidable due to the process. Car was repaired successfully and I was done by early afternoon. Jason helped reduce my bill by removing the fee for diagnosis on my car. I appreciate the help.
Vehicle: Ford Edge
Service Date: 04/04/2018
Review Created: 04/05/2018 08:23 PM
Steven G. on 04/03/2018
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Steven said this business was good and he would recommend them for service.
Vehicle: Nissan Sentra
Category: Service
Service Date: 03/30/2018
Review Created: 04/03/2018
This review was collected via phone interview by Customer Research Inc.
Yevgeny S. on 03/22/2018
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Yevgeny said after getting the vehicle back, he found the contents of the center console to be scattered around the interior of the vehicle, yet the center console and the area around it was not related to the repair in any way.
Vehicle: Lexus LS 400
Category: Service
Service Date: 02/19/2018
Review Created: 03/22/2018
This review was collected via phone interview by Customer Research Inc.
Brittany P. on 03/22/2018
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Brittany said the business really helped them. It gave them a coupon on the brakes, and it checked the whole vehicle.
Vehicle: Toyota Corolla
Category: Service
Service Date: 03/17/2018
Review Created: 03/22/2018
This review was collected via phone interview by Customer Research Inc.
Alonzo M. on 03/20/2018
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Alonzo said he would recommend the business for service.
Vehicle: Toyota Sienna
Category: Service
Service Date: 03/16/2018
Review Created: 03/20/2018
This review was collected via phone interview by Customer Research Inc.
Jeffrey S. on 03/20/2018
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Jeffrey said the business had good customer service.
Vehicle: Toyota Camry
Category: Service
Service Date: 03/16/2018
Review Created: 03/20/2018
This review was collected via phone interview by Customer Research Inc.
MANUEL /TRACY M. on 03/19/2018
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"Great service!"
Great service! Will visit again!!
Vehicle: Cadillac CTS
Service Date: 03/17/2018
Review Created: 03/19/2018 12:20 PM
CAROLE/RICH H. on 03/18/2018
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"They take great care of my care and I never feel like I am being overcharged"
I have been going to Master Car Care for many years. They have always been fair and honest. I keep my cars for 10+ years and I trust Master Car Care to keep my vehicles running in top condition. They have never sold me a service I did not need. They are the best.
Vehicle: Ford Edge
Service Date: 03/17/2018
Review Created: 03/18/2018 08:00 PM
Gladys G. on 03/16/2018
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Gladys said the staff was friendly, helpful, and provided very good customer service.
Vehicle: GMC Terrain
Category: Service
Service Date: 03/13/2018
Review Created: 03/16/2018
This review was collected via phone interview by Customer Research Inc.
Altreche D. on 03/15/2018
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Altreche said the business is very honest and they did a good job.
Vehicle: Chrysler 300
Category: Service
Service Date: 03/10/2018
Review Created: 03/15/2018
This review was collected via phone interview by Customer Research Inc.
Omar G. on 03/15/2018
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Omar said the services were really quick.
Vehicle: Lexus IS 250
Category: Service
Service Date: 03/10/2018
Review Created: 03/15/2018
This review was collected via phone interview by Customer Research Inc.
Nicole C. on 03/13/2018
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"Thank you!"
Excellent service and prices.
Vehicle: BMW 3 Series
Service Date: 03/12/2018
Review Created: 03/13/2018 07:59 PM
JASON H. on 03/10/2018
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"Hands down the most honest and best mechanics around."
I take all my cars here. I recommend anyone that has car problem s to visit them. Very honest and reliable
Vehicle: Kia Forte
Service Date: 03/08/2018
Review Created: 03/10/2018 09:21 PM
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