Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

151 Reviews

100% Would Recommend
Latest Review 27 days ago

Reviews


KW
Kevin W.
Chevrolet Corvette
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2012 Category: Service
Kevin said he had a really good service experience at this business. He mentioned that he was offered to take a look at the vehicle while it was up on the lift. A lot of other businesses of this kind would not have done that and he really appreciated that. Kevin said he will be using this facility regularly from now on.
This review was collected via phone interview by Customer Research Inc.

BW
Bill W.
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2012
Excellent work
Walt did a excellent job and saved me
money on my German car.

SZ
Sam Z.
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2012
Master Tech Automotive Service
Fast friendly knowledgeable service.

TR
Tim R.
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2012 Category: Service
Tim said they're always timely, they're professional, and they're conveniently located at the end of the street. They're great.
This review was collected via phone interview by Customer Research Inc.

JG
June G.
Sykesville, MD
Jaguar XJ6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2012
peace of mind that a customer can trust the staff
If I wasnt extremely happy with the business I would not be their customer

LH
Larry H.
Jaguar XJ8
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2012 Category: Service
Larry said he had no problems with this business. His vehicle was not running before he went to this business and now it is so he is happy.
This review was collected via phone interview by Customer Research Inc.

JO
James O.
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2012
Convey reasons for issues
Have leak in the VW wagon. They debugged and I think found root cause. Found items that another place missed in the battery area.
Jim

MS
Mary Ann S.
Sykesville, MD
Ford Focus
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/01/2012
Great Job
Good work, but a little more $ then we hoped for. Will know better after emissions test next week.

JS
Jennifer S.
Sykesville, MD
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2012 Category: Service
Jennifer said she was satisfied with everything.
This review was collected via phone interview by Customer Research Inc.

MD
Mark D.
Sykesville, MD
Jaguar XK8
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2012 Category: Service
Spoke with Janet. She said she is satisfied with their customer service and their quality of work.
This review was collected via phone interview by Customer Research Inc.

MF
Morgan F.
Mercedes-Benz C230
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2012 Category: Service
Morgan said everyone at this business was really friendly and everything was done well.
This review was collected via phone interview by Customer Research Inc.

EB
Ed B.
Sykesville, MD
Saab 9-3
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/11/2012 Category: Service
Ed said the business did everything he asked and kept him informed. The business fixed his vehicle.
This review was collected via phone interview by Customer Research Inc.

BS
Bill S.
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2012 Category: Service
Bill said he really likes Walt who does a good job.
This review was collected via phone interview by Customer Research Inc.

RD
Ross D.
Lexus ES 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2012 Category: Service
Ross said this business was great. He had never been to this business before so he was worried about going but the facility was clean and the staff was friendly and professional. He had no issues at all.
This review was collected via phone interview by Customer Research Inc.

AK
Al K.
Cadillac DeVille
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/29/2012 Category: Service
Al said he has been super impressed by service departments at other businesses of this type but they did a very good job at this business. His vehicle had a cracked block and was ruined so he got rid of it and purchased another vehicle. The business was honest with him.
This review was collected via phone interview by Customer Research Inc.

KL
Kathie L.
Sykesville, MD
Lexus RX 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2012
Excellent service
Accomodating,timely, excellent service. Honest & professional.

DH
David H.
Volvo 240
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2012 Category: Service
David said they're good people and he's had a lot of work done there.
This review was collected via phone interview by Customer Research Inc.

BB
Brooke B.
Sykesville, MD
Acura TSX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2012 Category: Service
Brooke said this business fixed the issue after the same issue arose a second time, and it was simple. She chose not to elaborate.
This review was collected via phone interview by Customer Research Inc.

MK
Michael K.
Sykesville, MD
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2012 Category: Service
Tim said this business was thorough and professional. He said they did a great job and they are the best. They really know what they are doing.
This review was collected via phone interview by Customer Research Inc.

MC
Matt C.
Owings Mills, MD
Volkswagen GTI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2012 Category: Service
Matt said he got fast service in a clean facility. The business did a great job explaining what was going on with his vehicle.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 101 - 120 of 151 in total