Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

145 Reviews

100% Would Recommend
Latest Review 5 days ago

Reviews


JO
James O.
Volkswagen Passat
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2012
Convey reasons for issues
Have leak in the VW wagon. They debugged and I think found root cause. Found items that another place missed in the battery area.
Jim

MS
Mary Ann S.
Sykesville, MD
Ford Focus
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/01/2012
Great Job
Good work, but a little more $ then we hoped for. Will know better after emissions test next week.

JS
Jennifer S.
Sykesville, MD
Chevrolet Equinox
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2012 Category: Service
Jennifer said she was satisfied with everything.
This review was collected via phone interview by Customer Research Inc.

MD
Mark D.
Sykesville, MD
Jaguar XK8
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2012 Category: Service
Spoke with Janet. She said she is satisfied with their customer service and their quality of work.
This review was collected via phone interview by Customer Research Inc.

MF
Morgan F.
Mercedes-Benz C230
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2012 Category: Service
Morgan said everyone at this business was really friendly and everything was done well.
This review was collected via phone interview by Customer Research Inc.

EB
Ed B.
Sykesville, MD
Saab 9-3
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/11/2012 Category: Service
Ed said the business did everything he asked and kept him informed. The business fixed his vehicle.
This review was collected via phone interview by Customer Research Inc.

BS
Bill S.
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2012 Category: Service
Bill said he really likes Walt who does a good job.
This review was collected via phone interview by Customer Research Inc.

RD
Ross D.
Lexus ES 330
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2012 Category: Service
Ross said this business was great. He had never been to this business before so he was worried about going but the facility was clean and the staff was friendly and professional. He had no issues at all.
This review was collected via phone interview by Customer Research Inc.

AK
Al K.
Cadillac DeVille
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/29/2012 Category: Service
Al said he has been super impressed by service departments at other businesses of this type but they did a very good job at this business. His vehicle had a cracked block and was ruined so he got rid of it and purchased another vehicle. The business was honest with him.
This review was collected via phone interview by Customer Research Inc.

KL
Kathie L.
Sykesville, MD
Lexus RX 330
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2012
Excellent service
Accomodating,timely, excellent service. Honest & professional.

DH
David H.
Volvo 240
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2012 Category: Service
David said they're good people and he's had a lot of work done there.
This review was collected via phone interview by Customer Research Inc.

BB
Brooke B.
Sykesville, MD
Acura TSX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2012 Category: Service
Brooke said this business fixed the issue after the same issue arose a second time, and it was simple. She chose not to elaborate.
This review was collected via phone interview by Customer Research Inc.

MK
Michael K.
Sykesville, MD
Toyota 4Runner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2012 Category: Service
Tim said this business was thorough and professional. He said they did a great job and they are the best. They really know what they are doing.
This review was collected via phone interview by Customer Research Inc.

MC
Matt C.
Owings Mills, MD
Volkswagen GTI
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2012 Category: Service
Matt said he got fast service in a clean facility. The business did a great job explaining what was going on with his vehicle.
This review was collected via phone interview by Customer Research Inc.

ML
Marion L.
Walkersville, MD
Jaguar XJ8
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/29/2012 Category: Service
Marion said that they were unable to finish the repair because it had to be finished at the Jaguar dealership.
This review was collected via phone interview by Customer Research Inc.

DK
Debi K.
Marriottsvl, MD
Mercedes-Benz C230
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2012 Category: Service
Debi said they were quick, efficient and got the job done.
This review was collected via phone interview by Customer Research Inc.

WT
Wallace T.
Sykesville, MD
Jaguar XJS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2012 Category: Service
Wallace said they took care of everything he needed taken care of and the price was reasonable. He said he is very pleased with them.
This review was collected via phone interview by Customer Research Inc.

DK
Dave K.
Sykesville, MD
Mercedes-Benz SL500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2012 Category: Service
Dave said the estimate was accurate, the repair time was quick, and the gentlemen were very pleasant to deal with. His experience was excellent.
This review was collected via phone interview by Customer Research Inc.

WS
Weena S.
Volkswagen Golf
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2012 Category: Service
Weena said they are the best and have good customer service.
This review was collected via phone interview by Customer Research Inc.

JS
Jeff S.
Sykesville, MD
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2012 Category: Service
Jeff said they did a great job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 101 - 120 of 145 in total