Overview

Overall Rating 4.98/5Overall Rating 4.98/5Overall Rating 4.98/5Overall Rating 4.98/5rating 4.98

216 Reviews

100% Would Recommend
Latest Review 5 days ago

Reviews


MS
Michael S.
Glen Allen, VA
Volvo S40
Verified Customer
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07/20/2018 Category: Service
Michael said the staff was great. They were honest and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

JH
JOHN H.
Mocksville, NC
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018
15 Minute Oil Change plus Excellent Service at a Terrific Price!
This was our first time going to Master Techs, after a friend referred us. Robert greeted me, verified agreed on service, and got to it. I had a cup of complimentary coffee while I waited... all of 15 minutes. I've been to all the "Quick Lube Express In a Hurry Jiffster" Oil Change places over the years, but Robert got it all done faster than any of them. He also did a quick inspection of my brakes, engine seals, transmission seals, and all of the known Volvo issue spots, and took it for a short test drive. Upon his return, he admirably fielded all of my questions regarding worries about age, mileage, transmission/engine maintenance. I feel 100% better having given my business to Master Techs. Thanks so much!
- John Hall

EW
Eddie W.
Lexington, NC
Volvo C70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Eddie said this business was excellent.
This review was collected via phone interview by Customer Research Inc.

MN
MARY N.
Mocksville, NC
Volvo S80
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018
they take care of my car.the prices are less than others many times.
I am always treated with respect .They explain things so I understand what and why my car needs the things they do .

TM
TIM M.
Thomasville, NC
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018
Check up on xc90
They did a great job.

BJ
Bobby J.
Clemmons, NC
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Bobby said his experience is always great. This business is perfect.
This review was collected via phone interview by Customer Research Inc.

PH
PATRICIA H.
Winston Salem, NC
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018
Satisfied Customer
Highly recommend Master Tech Inc. They are efficient, competent and honest.

MC
Michelle C.
Winston Salem, NC
Volvo 240
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Michelle said she's been doing business with this facility for years and she's very happy.
This review was collected via phone interview by Customer Research Inc.

JB
Jennifer B.
Lewisville, NC
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Jennifer said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

JS
Jim S.
Wytheville, VA
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Jim said the staff at this business are trained professionals and the prices were good too.
This review was collected via phone interview by Customer Research Inc.

DB
DAN B.
Winston Salem, NC
Volvo C70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018
Consistently excellent service
Timely advice, thorough review of my cars systems. Appreciate the confidence gained in my cars reliability.

TP
THOMAS P.
Winston Salem, NC
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018
Tom
Always know that their work is done correctly and at an affordable price. I am so glad I found them to service my Volvo.

TM
TIM M.
Thomasville, NC
Volvo C70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018
Great Service
You guys were able to reuse the piece that the wife knocked off and looks great.

WE
WILLIE/KATHY E.
Lexington, NC
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018
Friendly. Knowledgeable
Great timely friendly service

MW
Mark W.
Kernersville, NC
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Mark said the staff did a good job and saved him some money.
This review was collected via phone interview by Customer Research Inc.

TM
TIM M.
Thomasville, NC
Volvo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018
Great Service
They know what they are doing and have always treated our car as they would their own.

CU
CARRIE U.
Winston Salem, NC
Volvo S40
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2018
Excellent Customer Service and Vehicle Care
Wes is wonderful...he and the team made my 2010 Volvo S40 like brand new! I brought the car in with a plethora of issues and he had all but one corrected by the end of the day. The other required a part that had to be ordered. I appreciate Wes being so respectful and attentive to me-as I know mostly nothing about vehicles.

AF
Amos F.
Kernersville, NC
Volvo S70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Amos said the staff did a good job and his vehicle is running well. The people are nice and he likes them.
This review was collected via phone interview by Customer Research Inc.

CF
Carolyn F.
Lexington, NC
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05/23/2018
Robert and Wes are the best!!
Robert and Wes always treat you with the greatest respect and take time to explain everything to you, which is something I appreciate.

JF
Jean F.
Shelby, NC
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Jean said she has always had a good experience with the business. She said the staff gave good service, and she didn't have to wait too long, which is important to her, as she has a bit of a commute to and from the business.
This review was collected via phone interview by Customer Research Inc.