Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

239 Reviews

100% Would Recommend
Latest Review 1 day ago

Reviews


AF
Amos F.
Kernersville, NC
Volvo S70
Verified Customer
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05/25/2018 Category: Service
Amos said the staff did a good job and his vehicle is running well. The people are nice and he likes them.
This review was collected via phone interview by Customer Research Inc.

CF
Carolyn F.
Lexington, NC
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05/23/2018
Robert and Wes are the best!!
Robert and Wes always treat you with the greatest respect and take time to explain everything to you, which is something I appreciate.

JF
Jean F.
Shelby, NC
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Jean said she has always had a good experience with the business. She said the staff gave good service, and she didn't have to wait too long, which is important to her, as she has a bit of a commute to and from the business.
This review was collected via phone interview by Customer Research Inc.

JB
James B.
Winston Salem, NC
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
James said the business provided great service.
This review was collected via phone interview by Customer Research Inc.

BH
Brad H.
Winston Salem, NC
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Brad said he appreciated the service and the price.
This review was collected via phone interview by Customer Research Inc.

TJ
Tony J.
Advance, NC
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Tony said he felt very comfortable with having this business do the work after talking with the staff for a few minutes. They are excellent and he will be taking both his vehicle here if they need work. He appreciates the job they did. It seems to have solved the problem,
This review was collected via phone interview by Customer Research Inc.

EY
Elizabeth Y.
Cornelius, NC
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Elizabeth said the facility always treats her extremely well.
This review was collected via phone interview by Customer Research Inc.

BH
Barbara H.
Greensboro, NC
Volvo S40
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Barbara said everything was wonderful.
This review was collected via phone interview by Customer Research Inc.

BL
Brandon L.
Winston Salem, NC
Volvo 850
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Brandon said the service was fine, he would have just liked to have paid less money.
This review was collected via phone interview by Customer Research Inc.

DW
DAMON W.
Winston Salem, NC
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018
Amazing Service
I always receive the best service and high quality work from Master Techs. The staff of experienced mechanics have a vast knowledge and the years of specialized expertise to provide the best repairs to my Volvo each time it has been needed. I trust them with my Volvo knowing it will be taken care of for me and my family.

TT
TERRY T.
Yadkinville, NC
Volvo V40
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/08/2018
Service
Great service; would like to have more detail on the invoice for record keeping purposes

ML
MAX L.
High Point, NC
Volvo C70
Verified Customer
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04/27/2018
Robert and Wes do what's right!
Robert and Wes do what needs to be done. They communicate effectively and help you make the right decision. They charge a fair price and provide excellent service and quality work.

JS
JACK S.
Winston Salem, NC
Volvo V70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
Honest, Straight Forward, Professional Service!
Need I say more? I don’t think so! Call Robert at MasterTech today!

RV
REGGIE/CHERYL V.
Winston Salem, NC
Volvo C70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018
Regular Maintenance Check UP
These guys are phenomenal. They are just as good as Volvo of the Triad. They also honor Volvo's warranty. Robert and Wes are really personable and knowledgeable. We continue to take my business to them. We own two Volvos. Thank you!

AT
ANNIE T.
Winston Salem, NC
Volvo XC60
Verified Customer
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04/21/2018
Great service!
Wes and Robert are the best. They are experienced, courteous and helpful with all of my questions. I will probably always have a Volvo, because I know where to get it serviced.... Master Techs!

EA
Ernie A.
Lexington, NC
Volvo C70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Ernie said the service is excellent and prices are reasonable.
This review was collected via phone interview by Customer Research Inc.

KB
Kevin B.
Winston Salem, NC
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Kevin said the customer service was great and the business repaired his vehicle. It was very timely.
This review was collected via phone interview by Customer Research Inc.

PW
PAUL/LESLEY W.
Clemmons, NC
Volvo S40
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
There when you need them
My son's S40 broke down in the middle of the road and was completely dead. As I was out of pocket, when my wife arrived to help him, she called the shop. Robert did a great job of reassuring them, understanding the problem as best he could on the phone and volunteered to stay after hours to wait for the tow truck. Next morning the diagnosis Robert gave them on the phone was spot on and the vehicle was back on the road that afternoon! It rare to find a shop that is as honest and trustworthy as Master Techs. Master Techs is the reason we are "Volvo for life".

AS
Allison S.
Greensboro, NC
Volvo 850
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Allison said she loves this business, she recommends this business all the time and she appreciates how they take care of her vehicle.
This review was collected via phone interview by Customer Research Inc.

CF
CAROLYN F.
Linwood, NC
Volvo C70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018
Everything from the service you receive to the owners and techs providing it.
Everytime I have had my car serviced here at Master Techs, everyone is courteous and explains everything that needs doing along with the price and also what needs doing now and what can wait.