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McCullough Auto Care & Towing

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,928 Reviews)
93
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
4
Total ReScores
2.8
ReScore Average
93
Net Promoter Score ®

Business Details

About

Our shop has been providing quality car care in Sandy Springs, GA since 1969. McCullough Auto Care & Towing is a family owned business delivering honest and professional automotive repair and maintenance services to the people of Sandy Springs, Dunwoody, Buckhead, Atlanta and surrounding areas. Our quality ASE (Automotive Service Our shop has been providing quality car care in Sandy Springs, GA since 1969. McCullough Auto Care & Towing is a family owned business delivering honest and professional automotive repair and maintenance services to the people of Sandy Springs, Dunwoody, Buckhead, Atlanta and surrounding areas. Our quality ASE (Automotive Service Excellence)-certified technicians at McCullough Auto Care utilize today's latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles. ...more

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(404) 252-3014

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
8155 Roswell Rd Sandy Springs, GA 30350

Affiliations

ASE
ASE - Master Certification
NAPA
Smog Service
AAA - Approved Auto Repair
McCullough Auto Care & Towing's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,928 Reviews)

ZM
gravatar
ZACH M.
Tallahassee, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/10/2015
verified customer Verified Customer
Too expensive
Granted I should have asked the price ahead of time, but I was very surprised when I was charged $62 for an oil change. I realize synthetic oil is more expensive, but I have never paid more than $35 prior to this. Also I don't think it was related to any work done on my car, but my vehicle did started having major problems immediately following my visit to here. Why was this not noticed and diagnosed during the check up? I wanted to give this place a shot, but I likely will be taking my business elsewhere going forward.
Not Recommended
Eric M. from McCullough Auto Care & Towing responded on 03/20/2015 09:49 AM

Zach, 
Thank you for our conversation the other day so that we could clarify any misunderstandings.  As we discussed, our synthetic oil change, like all other shops, is more expensive – typically around $50.00.  The only difference with your total was that there were some fluids that your vehicle also required.  Per our discussion, the problems you experienced during the weekend following your servicing were tune up issues that the dealership confirmed were not related to our services.  Thank you for coming to see us again, since it had been a couple of years since your last visit.  We look forward to serving you in the future.

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