Our shop has been providing quality car care in Sandy Springs, GA since 1969. McCullough Auto Care & Towing is a family owned business delivering honest and professional automotive repair and maintenance services to the people of Sandy Springs, Dunwoody, Buckhead, Atlanta and surrounding areas. Our quality ASE (Automotive Service Our shop has been providing quality car care in Sandy Springs, GA since 1969. McCullough Auto Care & Towing is a family owned business delivering honest and professional automotive repair and maintenance services to the people of Sandy Springs, Dunwoody, Buckhead, Atlanta and surrounding areas. Our quality ASE (Automotive Service Excellence)-certified technicians at McCullough Auto Care utilize today's latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles. ...more
Eileen, sorry for the error that resulted in the amount you were charged. I have tried to reach you by phone and email. When opening a ticket for a customer requesting diagnostic work to determine a problem, an entry is made in our computer's database that reflects there will be a diagnostic charge. When finalizing the ticket's charges, this diagnostic charge is usually removed and the final charge incorporates the diagnostic and labor time actually expended to perform the work to diagnose and fix what the determined problem is. Accidentally, our service writer did not remove the initial entry (as is usually done), and the diagnostic fee was charged in error. Please contact me so we can issue the necessary credit to you. Thanks, Eric