McCullough Auto Care & Towing

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

1148 Reviews

ReScore Reviews™ (3)

Overall Rating 2.6666667/5Overall Rating 2.6666667/5rating 2.6666667rating 2.6666667rating 2.6666667
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
Latest Review 10 days ago
Review for McCullough Auto Care & Towing
Imani H. on 04/15/2014
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Imani said that she was there from 7am till 12pm. The business failed to fix her front light like they were supposed to do.
Vehicle: Mercedes-Benz CLK320
Category: Service
Service Date: 04/12/2014
Review Created: 04/15/2014
This review was collected via phone interview by Customer Research Inc.
Eric M. at McCullough Auto Care & Towing responded on 04/29/2014

Ms Hopkin, we are sorry it took longer than normal to repair your vehicle. Unfortunately the parts delivery was delayed which caused the timing issue. Since then, I believe Rod has contacted you while you were out of town to discuss replacement of the headlight at your convenience. It should be a speedy repair and we would love to help you.  If it was overlooked on our part, I sincerely apologize. Thank you, Eric.