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McCullough Auto Care & Towing

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,927 Reviews)
93
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
4
Total ReScores
2.8
ReScore Average
93
Net Promoter Score ®

Business Details

About

Our shop has been providing quality car care in Sandy Springs, GA since 1969. McCullough Auto Care & Towing is a family owned business delivering honest and professional automotive repair and maintenance services to the people of Sandy Springs, Dunwoody, Buckhead, Atlanta and surrounding areas. Our quality ASE (Automotive Service Our shop has been providing quality car care in Sandy Springs, GA since 1969. McCullough Auto Care & Towing is a family owned business delivering honest and professional automotive repair and maintenance services to the people of Sandy Springs, Dunwoody, Buckhead, Atlanta and surrounding areas. Our quality ASE (Automotive Service Excellence)-certified technicians at McCullough Auto Care utilize today's latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles. ...more

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(404) 252-3014

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
8155 Roswell Rd Sandy Springs, GA 30350

Affiliations

ASE
ASE - Master Certification
NAPA
Smog Service
AAA - Approved Auto Repair
McCullough Auto Care & Towing's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,927 Reviews)

PP
gravatar
PRISCILLA P.
Atlanta, GA
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/23/2014
verified customer Verified Customer
Customer service
I appreciate Eric calling me personally and has caused me to rethink my last experience.
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/06/2014
one was not so pleasant
The first time I came in there was one person that was a little rude. I was suppose to be called to come and get my car, but I had to just come on my own without a call and my car was ready plus I don't like the tactic of fear that was used to get me to make a decision. I am a woman but not an unintelligent one and that doesn't work with me.
Not Recommended
Eric M. from McCullough Auto Care & Towing responded on 06/19/2014 03:28 PM

As we spoke on the phone earlier this week - just wanted to touch base with you again to apologize in regards to the discussion of the work needed on the vehicle.  I was concerned about your safety with regards to the wheel bearing that, in my opinion, was unsafe.  Again, I am sorry if anyone in my organization was less than professional.  It is always our intention to serve all customers as best we can.  If I may ever be of service to you, please let me know.  Thanks, Eric

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