Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

269 Reviews

97% Would Recommend
Latest Review less than a minute ago

Reviews


KD
Kim D.
Medford, NY
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2018
spark plugs
Informative and knowledgeable.

EW
Ebony W.
Middle Island, NY
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2017 Category: Service
Ebony said the business is excellent.
This review was collected via phone interview by Customer Research Inc.

GC
Guillermo C.
Peabody, MA
Mercedes-Benz GLA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/26/2017 Category: Service
Guillermo said the service was good at the business, but the repair to the tire did not hold up. He had to ask for a refund. It was not their fault because the tire was too far gone.
This review was collected via phone interview by Customer Research Inc.

KA
Katherine A.
Patchogue, NY
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Katherine said she had emergency roadside assistance, and was very satisfied. The people were very polite, and courteous, They did what they were supposed to.
This review was collected via phone interview by Customer Research Inc.

CD
Chris D.
Holbrook, NY
Chevrolet Lumina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017
Prompt , complete service
Md auto always provides prompt, complete service with fair prices.

GC
Geraldine C.
Patchogue, NY
Volvo 850
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/19/2017 Category: Service
Geraldine said she has been going to the business for years.
This review was collected via phone interview by Customer Research Inc.

ZF
Zachary F.
Patchogue, NY
Toyota Tercel
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2017
Honest Work
Always difficult to find a trust-worthy mechanic that you can be fairly confident is not screwing you over at every turn. Matt and the folks at MD Auto are kind, forthcoming, and very transparent. They kept me updated on the status of my repair every step of the way, and explained exactly what they had done and why. They even did some extra things for me free of charge after asking if it was acceptable.

I just moved to the Patchogue area less than a year ago, but it's very nice to know I have already found a good mechanic that I can trust. They seem like their shop might be a little small, and it took a bit longer than I expected to complete my fix, but it was a serious job, and for the quality of their work I had no problem waiting a little bit longer.

Highly recommend to at least give this place a try next time you need some work done.

GM
Grace M.
New York
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2017 Category: Service
Grace said the business did a good job. They were helpful and honest, and she did not have any complaints.
This review was collected via phone interview by Customer Research Inc.

ES
Ernest S.
Bayport, NY
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2017
Great job, very pleased
They did a great job and was very professional

CH
Cynthia H.
New York
Volkswagen Beetle Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Cynthia said her visit was quick and the facility is very convenient.
This review was collected via phone interview by Customer Research Inc.

LS
Lance S.
Medford, NY
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2017
Honesty, integrity and expedient response time to customer needs
Matt and team are courtesy, knowledgeable and professional. In this day and age, what makes consumers what to do business with any customer service orientated establishment is how they are treated. I am in such a business.
You won't be disappointed st MD.
P.S. I rarely take time to write reviews. I am not a family member. Just a satisfied customer.

JF
Joe F.
Patchogue, NY
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2017
Excellent
I had gotten taken advantage by other mechanics .I found MD searching for a car mechanic online in patchogue where live.
Its always a pleasant experience, going there when i have to go. Matt is always friendly and honest about what i need in my car.

MS
Marcia S.
Patchogue, NY
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2017 Category: Service
Marcia said her experience with this business was good.
This review was collected via phone interview by Customer Research Inc.

VS
veronica s.
Patchogue, NY
Lexus RX 350
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/27/2017
EVERYONE VERY NICE
JUST TO LET YOU KNOW I HAVE A 2012 HYUNDAI SANTA FE NOT A LEXUS. I WAS IN ON NOVEMBER 18, 2017 FOR A PROBLEM WITH LEFT FRONT TIRE. THEY PLUGGED FOR ME. I STILL NEED A TIRE IN NEAR FUTURE.

CB
Carlton B.
Holtsville, NY
Mercedes-Benz ML320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2017 Category: Service
Carlton said this business has good mechanics on staff. Everyone was very nice to deal with.
This review was collected via phone interview by Customer Research Inc.

MH
Mike H.
Holtsville, NY
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2017 Category: Service
Mike said they fixed all of his problems.
This review was collected via phone interview by Customer Research Inc.

EV
Emmanuella V.
Patchogue, NY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2017
Honest Mechanic!!!
I've have been a customer at MD Auto for approximately 3 yrs now, my son who is only 9 yrs old actually tells other people to take their car there also (LOL), he knows when I'm happy, and I must say I have never been disappointed with any of their services. We all know the stigma about women getting " ripped off" by mechanics due to vulnerability and lack of knowledge, this was honestly one of my fears, but at MD Auto I never experienced that. The owner and few of the other staff members there are so informative, they will teach about your vehicle and how to care for it. I really appreciate my mechanic!!

DC
Diane C.
Patchogue, NY
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017 Category: Service
Diane said the service was good and she can't complain.
This review was collected via phone interview by Customer Research Inc.

KG
Keith G.
Patchogue, NY
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Spoke with Bernadette. She said the staff provided great service and they were also very knowledgeable.
This review was collected via phone interview by Customer Research Inc.

AK
Ameer K.
Hicksville, NY
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2017
Excellent Service
I couldn’t imagine how advance this auto shop is. Very professional and trustworthy, I would recommend to all my family and friends
Keep it up....Matt