Good morning Ms.Serena. I would like to first thank you for taking the time to speak with me. I'm happy our conversation cleared any misconceptions you may have had. We would love to see you come back as a customer and would look forward to having a relationship in the future. I know you mentioned you had felt something in your tranny, I would like to offer you a free check out on that issue. Please feel free to reach out. Thank you! Matt DiScaloMatthew DiScalo
MD Auto Complete Service Center Inc
But i was treated very nicely while price gouging me.
I mean that should explain itself.
Oh for a battery from autozone
What most upset me was, as I picked up the car, I was forced to watch a "slide show" containing over a dozen "red" (more serious) and "yellow" (less serious) problems with my otherwise fine functioning car. Each engine fluid was meticulously photographed to show why such fluid was "off color", along with the cost to repair. I was told that my rear tires and wipers wouldn't pass Inspection , even though I had not brought the BMW to MD Auto for Inspection and none was due for another 6 months. I was told that my SYNTHETIC oil needed to be replaced EVERY 6 MONTHS.
BMW repair costs are notoriously expensive, and MD Auto went OVER THE TOP in photographing each and every fluid, filter, tire and wiper on a car which was brought in to MD for a starting problem. MD Auto's unsolicited "POWER POINT PRESENTATION" was designed principally to separate me from my limited money through fear tactics on an otherwise fully functional car which is inspected every year and simply wouldn't start. I trust that the MD Auto mechanics know what they are doing. It's their MOTIVES for trying to convince me to spend well over $1000 to fix their classified "red" and "yellow" problems, through a detailed and unsolicited photo presentation of my car's engine, that bespeaks off unadulterated GREED on their part.